Reliance India Mobile / my service is resumed without any notification!
I am customer of RIM last 5 years. I cant hope that RIM customer care can treat so badly with me. Services of my RIM is resumed last 10 days without any information.
I contacted to my nearest Web World (Preet Vihar, New Delhi- 110092). Lady who entertaining customers told me that I have post your complain. Your complain will solve within 72 hours. When I revisited the Web World she told me " your ID prof and address is missing so your services is disconnected. Please resubmit documents." I submitted my ID prof and Address prof.
After submitting my documents I revisited to the Web World when my mobile services was not activated then she told me that there is problem with your mobile set please go Nokia Service Center to check.
I went there. they told me that your mobile phone is OK. Again I reported to the Web World that there is no problem in my hand set. They told me we cant do any thing cause with our end your service is working.
Result is that my mobile is still dead. Very rude, and irresponsible behavior of customer service!
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