I have had the account with this company for about 4 years. We have had a perfact paymet history. Now I wanted to close the account and I called on Sept 20th, they said to call on Oct 15th, due to some offer they can not close the account till than, so I called on Oct 15, they said to call after 30 minutes or send email to customer care. I sent email and I called again, this time they said call at midnight or after to cancel the account!!! I guess there is no way out!!