Menu
Reliance Communications
Reliance Communications Customer Service Phone, Email, Contacts

Reliance Communications
reviews & complaints

www.rcom.co.in
www.rcom.co.in

Learn how the rating is calculated

2.5 465 Reviews

Reliance Communications Complaints Summary

170 Resolved
295 Unresolved
Our verdict: Engaging with Reliance Communications, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for Reliance Communications has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Reliance Communications. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Reliance Communications reviews & complaints 465

Sort by:

Newest Reliance Communications reviews & complaints

ComplaintsBoard
D
12:31 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications fraud of customer care 198 staffs

Main reliance customer care 198 staff ke bare mein kuch kahna chahta hoon. Reliance customer care ke staff ne froud kiya hai. Mere old no. [protected]
. Reliance ke staff ne ye sim card ko april 29, 2013 ko stop ki. May 3, 2013 ko verification ke liye kaha. Par Main es number ka verification nahin kar paya.
Next day Ye sim card apne aap hi activate ho gai. Main surprise ho gaya. Maine may 4, 2013 ko customer care 198 par call kiya. Aur detail batai. Maine yah bhi kaha
ki es number par maine koi document jama nahin kiye hai. aur na hi mudhe es document ka address janta hoon. Aur es sim card ko stop karne ko kaha.
Kyonki Main es sim card ko use kar raha tha. Mudhe yah sim card ek palace par mila. Maine es sim card ka use kuch time ke liye use kiya. Par main kisi ki sim card use nahin
karna chahta tha. aur customer care 198 par call karke es sim card ko stop karna chahta tha. par customer care 198 ke staffs ne meri baat ko ignour kiya. aur ab ve es number
se call receive nahin kar rahe hai. Aur ab mere es number [protected] par bhi call receive nahin kar rehe hai.Jagdeep, Tarpen, Supender, pooja, manoj, rajeev, narender, karan, kamal(ladies & gents)
Sushma, Ankit, Prakesh, Ankush, Amrik, Govind, Malti, Prem, Vishnu, Satish, Shashi, parikh, Sarabjeet, Soniya, Lokesh, Gurmeet, Prateep, Kishore, Anoop, Nisha, Soniya, Sakit, Harish, Raam,
Nanak, Manju, sumeet.en staffs ne call receive kiya hai.
Ab yah staffs apni galti ko ignor kar rehe hai. Es number [protected] ko bina verification ke activate kiya aur ab es number ko stop nahin kar rehe hai.
Yah staffs customer ke sath cheat kar rehe hai.
Meri aapse request hai ki es number ko stop kiya jaye. kyonki yah number missing ho gaya hai. Kisi aur ki sim card ka main use kar reha tha. Agar maine es sim card ka fraud
use kiya hai to mere against case kiya jaye. Kyonki kisi aur ke document par without jane use karna garkanuni hai.
Agar maine es sim card ka fraud use kiya hai to main punish ke liye ready hoon. Par yah mistake customer care 198 ke staffs ne bhi ki kyonki main es number ki verification
bhi nahin kar paya. aur ye sim card activate bhi kar di. Jab all matters ko customwr care 198 ke staff ko call karke bataya gaya. to es staff ne koi action nahin liya gaya.
Es fraud mein customer care 198 ke staffs bhi puri tarah se involve paye gaye hai.Kyonki verification na kar pane ki condition mein ye number apne aap activate nahin hona
chahiye tha. Ye staff apne jan pahchan valon ke sath milkar fraud kar rehe hai.
Mudhe aasha hai ki aap es matters ko gaur se sochkar early action lege
Any matters you can contact me.
Aap meri early help karke es problem ko solve karege.
Yours Faithfully
Rajesh Kumar
Shimla, Himachal Pradesh
contact - [protected]

Read full review of Reliance Communications and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 25, 2013 11:09 am EDT

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 17, 2013 1:29 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

ComplaintsBoard
D
12:28 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications deduct balance

Dear Sir,
Main aapse ek important matters ke baare mein kahna chahta hoon. Customer care 198 ke staff ne mere saath dhokha kiya hai.
Maine Reliance customer care call balance wrong balance deduct ke baare mein batane ke liye call kiya. Par Customer care ke staff
ne kaha ki aapne sms vas 5p activate kiya hai. Maine kaha ki maine activate nahin kiya hai. Fir bhi es staff ne meri baat ko nahin suna aur call
ko disconnect kar diya. Fir maine kai baar call kiya par call ka bar bar bahna banakar kaha ki aap bar bar call karke service activate kara rahe hai.
Jabki Main Esa nAIN kar raha tha.Call Es number [protected] se ki gai thi.Call that person ne received ki thi. Rajeev, Satish, Shashi, Ram, Soniya, Sarabjeet,
Manju, pooja, Tapen Singh, ankush, Reetu, reenu, Parikhamrik, sushma, sumeet, prem, vishnu, kamal(ladies & gent).prakesh, narender
Yah staff Apni Galti pAR pARda Dal kar mere upar hi iljaam lagaya. Aur apni Dushmani kO nikalne ke liye bar bar balance deduct kiya gaya.
Ab Yah Staff mere es number se call received nahin kar rahe hai.call 21, 22 may 2013 ko ki gai thi.ab ve es number se call receive nahin kar rahe hai.customer care 198 ke staffs
es number se call receive nahin kar rehe hai. Yah staffs fool banakar cheat kar reha hai. customer care 198 ke staff chor hai.MAY, 5, 2013 KO BALANCE KE BARE MEIN CALL KIYA GAYA
CALL IKBAL, REENU, RUCHI, BHAVNA, NISHA, avinder, sunita, kusum, jyoti, reena, tanuj, sushma, arvind, ravi
gulshan, neetika, gagan, tulinder, meenu, kiran, rajeev, sushil, sarbjeet, hatend, sandeep, dinesh, harjeet etc
NE RECEIVE KI. YAH STAFF MERE UPAR HI ILJAAM LAGAKAR BALANCE VAPIS NAHIN Kar reha hai. yah staff chor hai.
reliance customer care 198 vale apni website par customer ki complaint ke sath ccheat kar rehe hai.
kyonki maine customer care ki website par complaint ke liye comment kiya tha usmein apna mobile number aur address bhi mention tha.
Par reliance customer care 198 ke staff ne apni website par apporval ke liye comment mein number aur address delete kiya gaya.
Maine check kiya hai. yah staff fraud karke customer ke sath dhokha de rehe hai.
yah staff chor aur cheater hai.15 din beet jane per bhi es staff ne mera balance vapis nahin kiya gaya.
Please Help me Sir,
Main Aapse request karta hoon ki mera rs 42 ka wrong balance deduct kiya gaya mudhe vapis karne ki kripa kare.
20 days beet jane par bhi es staffs ne mere balance ko vapis nahin kiya gaya.Aur ab customer care 198 ke staffs mere es number se call receive nahin kar rehe hai.
jabki maine kai kar koshish ki. Yah staffs meri call pick up nahin kar rehe hai. aur na hi mere balance ko vapis kar rehe hai.
Etna time hone par bhi koi action nahin liya gaya.
Maine reliance ki website par comment kiya tha.customer care 198 gsm & cdma in himachal pradesh ki reliance website par comment kiya tha.
Tab es website par webmaster appored your comment written tha. Jo comment us time website par nahin aati hai. 10 din ke baad maine apni comment dekhi. par main shocked
reh gaya. kyonki reliance customer care 198 ke staffs ne mere comment se number delete kiya tha aur address bhi delete kiya tha. jabki maine sab mention kiya tha.
Maine apni old comment bhi dekhi un sab main bhi yahi kiya hua tha. Yah staffs apne aap ko bachane ke liye es parkar kar rehe hai.aap reliance ki himachal customer care par comment dekh sakte hai
Tab aapko bhi proof ho jayega. ki reliance ke staffs apne aap ke bachav ke liye kya kar sakte hai.
Maine kai email customer care aur high authority ko bhi send ki par koi action nahin liya gaya.
Yah staffs mere sath dhokha kar rehe hai. Sabhi reliance ke staffs aapas mein mile hone ke karen es matters ko daba rehe hai.
Dear Sir,
aap meri early help karke mere wrond deduct balance ko vapis karne mein meri help karege.

Yah stafff mere wrong charge balance ko vapis nahin kar reha hai.mere balance ko vapis karne mein meri help kare.
Main Sada Aapka aabhari Rahuga
Yours Faithfully
Ramesh Chand
Shimla, Himachal Pradesh
contact - [protected]

Read full review of Reliance Communications and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 22, 2013 8:59 am EDT

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 17, 2013 1:43 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

ComplaintsBoard
D
12:22 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications wrong deduct balance

Dear Sir,

subject- my balance deduct by customer care 198 and fraud with me.

Main reliance customer care 198 (Himachal Pradesh) ke staffs ke bare mein kahna chahta hoon. main reliance no. [protected] use kar reha hoon.
Maine reliance no. [protected] ke number par rs 60 ka recharge two bar kiya aur rc58 ka bhi recharge kiya.Yah recharge may 23, 2013 ko kiye
gaye the. Par may 24, 2013 ko mere es no. [protected] par sms vas rs.14 ka balance deduct kiya. Maine customer care 198 par call kiya.
Vahan Mr. Kamal (gents) ne call receive kiya. aur sari detail batai.Par Mr. Kamal ne meri baat ko nahin mana. .
Mr. Kamal Ne mere saath Abuse Language ka use kiya. Aur call disconnect ki.Fir Maine customer care 198 par call kiya. call manju ne receive ki.
Fir maine manju ko sari detail batai. Manju ne kaha ki aap kawrong charge deduct kiya gaya hai. Main complaint na bana pane ke karan call senier ko transfer karti hoon.
Call senier Mr. tarpen singh ne pick up ki. Aur Mainr sari detail batai. Tarpen Singh ne kaha ki hum aapka balance refund nahin kar sakte. aur bahne banakar abuse
language ka bhi use kiya gaya.Aur tarpen singh ne call disconnect kar di. Uske baad fir Rs 14 ka dubara balance deduct kiya gaya.

Maine fir customer care 198 par kai bar call kiya gaya. call en persons ne receive ki Jagdeep, Senier Mr.Tarpen singh, Supender, pooja, manoj, rajeev, narender, karan, kamal(ladies & gents)
Senier mrs. Sushma, Ankit, Prakesh, Senier Mr. Ankush, Amrik, Govind, Malti, Prem, Vishnu, Satish, Shashi, parikh, Sarabjeet, Soniya, Lokesh, Gurmeet, Prateep, Kishore, Anoop, Nisha,
Soniya, Sakit, Harish, Raam, Manju, reenu, ikbal, arkit, nisha, pooja, bhavna, ruchi, Nanak, Manju, sumeet, lokesh, ravinder, sunita, kusum, jyoti, reena, tanuj, sushma, arvind, ravi
gulshan, neetika, gagan, tulinder, meenu, kiran, rajeev, sushil, sarbjeet, hatendra, sandeep, dinesh, harjeet etc.

Yah call may 24 and 28 2013 ko ki gai thi. Jis bhi person se maine bath ki hai usne mujhe wrong information dekar fool banaya hai. aur mere sath cheat kiya hai.
Ek bar mrs soniya se baat ki aur usne bhi wrong information di. aur abuse language ka use kiya. Fir mrs soniya ne kaha main tumehra balance abhi deduct karti hoon.
aur tum kuch nahin kar payoge. Baad mein call desconnect karne par real mein balance deduct kar diya. es parkar bhi proof hota hai yah staff kitne froud hai.
28 may 2013 ko mr. rajeev and lokesh se baat karne par kaha ki aapka yah number valid nahin hai. es par to document jama nahin hai. Jab maine soniya ke against complaint
mention karne ko kaha. en two person ne kaha aap police station jao. vahan complaint mention karo. Aur abuse language ka bhi use kiya gaya.
Aur call disconnect kar di. baad mein maine fir call karne ki koshish ki par call reject list mein mentuon kiya gaya.
Yah staff kitne fraud and cheater hai yah to ese react se proof hai. Ab reliance ke agent kitne ani mein hai.Yah agent to apne fayde ke liye record ko gayab bhi kar sakte hai.
Yah Call mere es no.aur dusre no. se ki gai thi. Mere Es number se bar bar call karne par customer care 198 ke staffs ne Rs 14 ka balance four times deduct kiya aur
rs 5 ka internet packs bhi deduct kiya. aur mujh par hi iljaam lagaya gaya ki aap bar bar call service ko activate karne ke liye call kar rahe hai.
Tab Mr. satish se last time talk karne par kaha ki maine aapki complaint ko mention kar diya aur kuch time ke baad message ke dvara complaint nol. aa jayega.
Aapka jo rs 61 balance aur rc 58 packs bhi vapis refund ho jayega. Maine bhi vishvas kar diya. par mudhe koi complaint number ka message nahin aaya.
Aur na hi balance vapis kiya gaya.Mr. Satish ne bhi mere sath dhokha kiya gaya. Maine may 25, 2013 ko fir call kiya gaya. par es staff ne meri call ko receive nahin
kiya gaya. maine kai time call kiya gaya.
Maine fir may 28, 2013 ko fir call karne ki koshish ki. Call Mrs. Nisha ne receive ki. Aur maine sari detail batai. Mrs. Nisha ne kaha ki es number par koi complaint
nahin bani hai aur na hi customer care koi call ki gai hai. aapke es number par koi rs 60 ka recharge nahin hua tha. aur na hi koi balance deduct kiya gaya hai.
Aur es agent ne call disconnect ki gai. Main yah sunkar surprises ho gaya ki yah kese ho gaya. Main heran tha. tab maine gaur kiya customer care 198 ke staffs ko
call karne par pahle balance deduct kiya gaya. Aur baad mein call receive nahin ki gai.
Aur ab es staffs ne Mere es number [protected] par Balance ke record ko gayab (delete) kar diya gaya. Aur ab mere sath dhokha kiya gaya.
Customer care 198 ke staffs ne yah sab mere sath dushmani nikalne ke liye kiya gaya. Kyonki etne staffs ke person se baat karne par proof ho jata hai.
Kyonki maine seniers se bhi baat ki thi. Seniers bhi es matters mein envolve hai. Yah all staffs aapas mein mila hua hai. jo apni mistake ko najarandaj kar rehe hai.
aur mere sath dhokha kiya hai. Yah staffs apni galti ko chupane ke liye kuch bhi kar sakte hai. Mere es number par record ko delete karna kya es staffs ke liye badi baat nahin hai.
Customer care 198 ke staffs ne esa hi kya hai.Kyonki jab call kisi person ki receive nahin karni ho to vahan par automatically reject list mein mention karte hai.
chahe customer bar bar call kare. par call receive nahin hogi.
Jab yah staff esa kar sakte hai to esa karna enkeliye mushkil nahin hai.
Aapne profits ke liye yah staffs kuch bhi kar sakta hai.
Eska naam customer care 198 ke change karke customer cheater ya customer hackers 198 hona chahiye.
Apni mistake ko chupane ke liye yah staffs kuch bhi kar sakta hai. Kyonki enke paas vahan par puri facility hai. Apne fayde ke liye es staffs ko rule break karna aasan hai.
Customer care 198 ke staffs chor hai. Yahan par insaan ki nahin kuton aur kutiyon ki bharti hoti hai.choron ki bhi bharti hoti hai jo customer ka balance deduct karke
unke sath dhokha dete hai.Apni dushmani ko nilane ke liye kuch bhi kar sakte hai.
Kyonki [protected] ka number hai jo customer care 198 ke staffs mr satish aur shashi ke dvara call ki gai thi. Yah call s number [protected] par may 15 se 20 tarikh ke
bich ki gai thi. aap check kar sakte hai. agar details delele na ki gai ho. Mr satish aur shashi kahte hai ki agar customer care dubara call ki to hum tumhe mar dege.
aur hum tumhari sim card yahan se khade khade band kar sakte hai. hamere paas power hai. Tu janah par hai hum vahan par tumhe mar sakte hai.
Jab ese person customer care se call karke dhamki de sakte hai to yah staffs apne profits ke liye to record bhi delete kar sakta hai.
Yah staff number 2 mein bahut kuch karta hai. number 2 mein apne fayde ke liye kai sim card bhi activate karke froud karte hai. aur customer ke number ki call details
ko jaan pahchan vale persons ko batate hai. yahan tak ki kisi naye number ki identity. Jab yah staffs esa kar rahe hai.
Jab yahcomplaint comment ke liye reliance customer care 198 ki website par sent kiya jata hai to reliance customer care ke agent badi clever se number aur address ko delete kar dete hai.
taki yah pata na lage ki complaint kahan se mention aur kis number ki hai.
TO mere number ka record ko gayab karna es staffs ke liye mushkil nahin hai.Kisi ne sahi kaha hai ki sach ko sabit karna mushkil hai.

Mere es number par Rs 61 ka balance deduct kiya gaya. Jabki maine esi koi service activate nahin ki gayi thi. Aur rc58 ka rechage call rate sasti ke liye bhi kiya gaya
tha. Par es staffs ne eska bhi benifits nahin diya gaya. Yah staffs chor nahin hai to kya hai.Agar main wrong comment kar reha hoon to aap mere upar action le sakte hai.
Mujhe aasha hai ki aap meri early help karke rs 61 ka balance vapis karege aur rc58 ka bhi benefits dege.
20 days beet jane par bhi es staffs ne mere balance ko vapis nahin kiya gaya.Aur ab customer care 198 ke staffs mere es number se call receive nahin kar rehe hai.
jabki maine kai kar koshish ki. Yah staffs meri call pick up nahin kar rehe hai. aur na hi mere balance ko vapis kar rehe hai.
Etna time hone par bhi koi action nahin liya gaya.
Maine reliance ki website par comment kiya tha.customer care 198 gsm & cdma in himachal pradesh ki reliance website par comment kiya tha.
Tab es website par webmaster appored your comment written tha. Jo comment us time website par nahin aati hai. 10 din ke baad maine apni comment dekhi. par main shocked
reh gaya. kyonki reliance customer care 198 ke staffs ne mere comment se number delete kiya tha aur address bhi delete kiya tha. jabki maine sab mention kiya tha.
Maine apni old comment bhi dekhi un sab main bhi yahi kiya hua tha. Yah staffs apne aap ko bachane ke liye es parkar kar rehe hai.aap reliance ki himachal customer care par comment dekh sakte hai
Tab aapko bhi proof ho jayega. ki reliance ke staffs apne aap ke bachav ke liye kya kar sakte hai.
Maine kai email customer care aur high authority ko bhi send ki par koi action nahin liya gaya.
Yah staffs mere sath dhokha kar rehe hai. Sabhi reliance ke staffs aapas mein mile hone ke karen es matters ko daba rehe hai.
Dear Sir
aap meri early help karke mere wrond deduct balance ko vapis karne mein meri help karege.
Mujhe umid hai ki aap meri early help karege.
Yours Faithfully
Rajesh Kumar
Shimla, Himachal pradesh
contact- [protected]

Read full review of Reliance Communications and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 25, 2013 1:12 pm EDT

Dear Customer,

We tried calling you on the given number but we were unable to reach you, as per the confirmation received from the respective team, we wish to inform you that a waiver of Rs 19 has been posted into your account.

Regards,

RCOM Care

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 17, 2013 1:46 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

ComplaintsBoard
P
8:33 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications wrong charges of rs.120 not fixed yet

I have got charged Rs.60.10 (Sixty rupees and ten paise) on Saturday 25-May-2013.
I had registered a complaint, it was network issue - no signal between 5.30pm to 7.41pm when signal came on, my amount wasn't there I called and registered complaint.
I spoke with many people and no use.
On Monday 27-May-2013, I got another immediate charge after I recharged Rs.60 within seconds of e-recharge amount was taken. I tried my best to explain these reliance people and they understood their issues and said complaint has been taken and I will get my total amount of Rs.120.10 (Rupees one hundred and ten paise only) in two days but still no resolution.
I am waiting for money and I got missed calls from [protected] & [protected], when I checked it was reliance and I am registerding the complaint once again.
My active complaint number for the refund is [protected].
I spoke with 27 people 63 calls made till this morning but no resolution.
Bloody reliance idiots are acting like they are giving me money of charity.
I want to register complaint against agents Chandresh, Balvinsh, Monica & Supervisor Bhumika Thatkare, Bhumika, MOnica and Team leader Hardek Shah who promised credit but no reply.
I spoke with Supervisor monica 3 times, Bhumika 6 times and Hardek shah twice and Bhummika thatkare twice.
Bhumika Thathkare and Bhumika kept no notes in my account and also disconnected my call 5 times when I was asked to be on hold.
Very poor management.

Read full review of Reliance Communications and 1 comment
Hide full review
1 comment
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jun 07, 2013 1:22 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

ComplaintsBoard
P
12:44 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications illegal recovery on postpaid mobile connection

i had a postpaid mobile connection of reliance mobile . i cleared all my dues and converted that connection to prepaid about 6 months back.i also got no dues certificate from reliance office.but still they call me for payment of dues and harras me by threatning me of legal action and making fake calls under the name of lawyers.

Read full review of Reliance Communications and 2 comments
Hide full review
2 comments
Add a comment
R
R
Rahul Chopra 1
, IN
Jan 28, 2010 3:41 am EST

mobile no: [protected]
i had made the payment of my bill after due date because i didnt recieve the bill.
the line was disconnected on 22nd january 2010 and is still not activated till date.
i went to the reliance gallery and was of no solution to my problem. please help.
Rahul Chopra
Shop no 8, Fairlawn soc, near diamond garden, chembur mumbai 400071

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
May 20, 2013 12:52 am EDT

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

ComplaintsBoard
B
8:22 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications brooder

I ordered a MX bl500 brooder from www.Rcomco.com. The advertised price was $529. Thy have yet to provide me with the product. They keep saying they need more time to receive their shipment from china. Buyer beware! Seriously if I get my money back I'll be surprised!

Read full review of Reliance Communications
Hide full review
ComplaintsBoard
S
6:31 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications cheating by rcil

My name is sawaliya prasad k. Srivastava from mumbai. I have taken reliance mobile number [protected] (Billing) since reliance came in mobile field. Time to time, I had changed the plan etc but i, my number and service provider is same. On 8th april 2013, I had converted this number from cdma to gsm and submited required documents. On 15th march, 2013, reliance had deactivated my services without any infomation, call or sms. When I inquired on customer care, they advised me to submit the documents again at any reliance web-world. I have submited 1) photocopy of mahanagar telephone nigam ltd bill, 2) photocopy of reliance energy bill, 3) photocopy of pan card and 4) photocopy my of passport. But till today i. E. 19.03.2013 at 3.030 p. M. My services is not working. Rcil will charge the full monthe plan rental, internet rental and otheer pack rental, wherein services are deactivated for a long period. This is the cheating of the customer by the company. I am suffering from a hug business loss because of this service provider's mistake in the month of financial closing month march. I request to concerned authority : (1) to take appropriate action against (A) reliance communication india ltd and (B) that fellow (Employee) , who has deactiveted my services without any informataion showing individual interest. (2) to wave my all rental for this month. As I have made several chargable calls, expenses and labour for this nonsence activity.

Read full review of Reliance Communications and 1 comment
Hide full review
1 comment
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Mar 21, 2013 6:58 am EDT

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

ComplaintsBoard
N
6:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications Waiver Of Bill (Billing Disputes)

Hi i am Naresh, I Purchased Reliance Net connect dongle from my company ICICI Bank in the month of November, My MDN Dongle no is [protected].
I Purchased Reliance Net connect from Shoiab(Mob No:[protected]). It was an corporate plan of 199 of 3g 1 gb usage free usage, but however my plan not got activated at that time, So I approached Shoiab that why i plan not got activated, So he replied me that you approach to Ashu Agarwal his mob no is ([protected]) for the activation of 3G 1GB plan, So i contacted Mr Ashu Agarwal to activate my corporate plan so he addressed me to mark an mail to his email id: ashu.[protected]@relianceada.net, So i marked an mail and he sent an confirmation mail to me that your plan has migrated to special corporate 199 1 GB Plan, but however plan not migrated he made a false promise and i have an confirmation mail also sent by him,
After 2 months ie in the month of January my plan got successfully migrated to special PPM 1gb corporate plan
Between that duration i used net connect services but the connectivity is very poor, but however my plan successfully got migrated to Special PPM Plan in the month of January so its really pathetic service from them. I used only 25 MB plan from my end but the bill amount is reflecting as more than Rs 2000, But according to the plan i have corporate( RG SPECIAL PPM 199 PLAN). So I contacted to Mr Ashu Agarwal and told me to contact Miss Nupur Sirsat (Account Manager) her mob no is: [protected], her email id is: (nupur.[protected]@relianace ada.net),
Without my knowledge the corporate plan got migerated to again simple ppm 199 plan i was not aware at that time they generated an bill amount of more than Rs 2000 for the month of december and january and my outgoing services were barred.
So I approched Nupur for the waiver of bill in the month of december, she promised to she will make an waiver of bill against which i have not used any VAS Services, I only consumed 25.24 MB usage, but without my knowledge they charged me more than rental of 2000, So I contacted Miss Nupur for my waiver of bill, so she promised me that i will be getting the waiver of bill within 20 days, and also my issue will be fixed with in the next billing cycle. But however i want to lodge an complaint against Nupur & Ashu Agarwal because they are unable to provide me waiver of bill as per the commitment given by them, I am following the case the case from more than 60 days but till now i haven't got any resolution from their end.
Also Nupur is not responding my call also after following the case more than 3 months she is claimed that she wont be able to help me because she has put down his papers so now she told me to follow up with Ashu agarwal after 3 months follow up case with her backend dept she is now suggesting that she cannot help me in getting the waiver of charges, So i am really frustrated and irate such worst service & pathetic services are rendered from your end.
Also I have escalated this issue to their senior management, but there is no response from their end. I am not getting any help from Cust Care too.
Also I need to ensure that strict actions should be implemented against Nupur & Ashu inorder to get my waiver of my bill, I think they are really very careless attitude towards their professional goal, such ignorance and tolerance is not acceptable in the future. They are in the senior management dept but they are unable to resolve my issue, To my extent such senior managers should be rooted them immediately in order to provide customer stisfaction.
I hereby want to lodge an official against Nupur & Ashu as they really harassed me a lot and also wasted lot of time in resolving my issue, but till now issue is not fixed and also i have been constant follow-up for my waiver of bill since more than 3 months but there is no satisfactory answer by them. I am warning you that if my isssue wont get fixed i can lodge a complain in TRAI complaint portal also leading to severe consequences from

my end.
I would recommend everyone not to buy Reliance Net connect Dongle to anyone
Kindly note down it as an serious issue, i am looking forward for the waiver of bill. I will not pay bill my against which i have not utilised the services.
I hereby want to terminate my connection and i dont want to have any relationship with RCOMNET,
Hoping for an positive reply,

Regards,
Naresh Murthy
[protected]

Read full review of Reliance Communications and 2 comments
Update by Naresh Murthy
Mar 27, 2013 5:50 am EDT

Dear Team
I haven't got any call from your respective department i want the call from your team tomorrow on a immediate basis.
I want the service to be terminated from your end and also i want the waiver of billing disputes I have been following up the case with Mr Ashu Agarwal from 4 months but still my issue is not fixed nor he is not picking up my call i want to lodge a complaint against him for all sorts of mental harassment given by him.
My waiver bill amount is Rs 1900 against i want this waiver request should be processed on a priority and urgent basis from your end otherwise it will lead to severe consequences from my end.
I work for a corporate company so already i created an awareness to all my kalits that your Reliance Net connect services is the worst services in terms of cm service providing harassment by your senior management really your back-end dept is incapable in resolving the cm issues.
If my issue wont get resolved on a priority basis i can even go the extreme level by lodging an official complaint against your pathetic services provided from your dept also i will not pay my bill till the time you don't resolve my issue on a immediate and urgent basis.
I urge you that you better improve your customer service otherwise there will be downfall in your customer base and also in future no cm will go forward in buying your Reliance Net connect dongle.
Hoping to get quick resolution from your team
Below are my Details
MDN of Rel no: [protected]
Name : Naresh Murthy
Mob no:[protected]/[protected]
Land line no: [protected]
Regards
Naresh Murthy

Hide full review
2 comments
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Mar 20, 2013 9:29 am EDT

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Mar 18, 2013 4:19 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

ComplaintsBoard
J
12:46 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications worng commitment

Dear sir, , mera last bill 2054 ( Dec.) ka aaya h or net useing 600 ke something h meri probilem h h ki mujhe net ka jo bill aaya h wah galt h or mene ishake liye aapke har jagah baat ki lekin ko hal nahi nikara. jabhi me meri jagah sahi hu or aap ki missgiudeling ke karan mujhe ye chage laga.

Read full review of Reliance Communications and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Feb 16, 2013 12:31 am EST

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

ComplaintsBoard
P
12:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications fraud transaction

On January 28th, I tried to buy a calling card to call to US from India. I visited the relianceglobalcall website, and registered. In the registration page, there was an option to make the payment and based on an ongoing offer, I selected to pay INR 500. After processing the payment and a successful debit from my account, I was shown a blank page that remained so for well over 10 mins. I DID NOT receive any emails that would provide me the details of my user account/registration information.
My repeated attempts to contact the so called 24X7 Customer service was a failure as it would connect but NO one ever responded. Instead all I get to hear is a background noise of calls being answered, and people talking, BUT NONE bothering to answer the call.
This is one of the most disgusting experience and I should've ensured that I checked before opting for their service. It's a lesson learnt, and a request from my end, that DO NOT EVER deal with Reliance telecommunications. It's the most hopeless, consumer-unfriendly and deliberate cheating practice and unfortunately they are the ones who are flourishing! But then its really not a wonder, given if they keep siphoning off money like this. Shame on you Reliance Global Connect.

Read full review of Reliance Communications
Hide full review
ComplaintsBoard
N
1:48 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications about reliance mobile tower network.

Dear sir
I am facing same problem day by day, about reliance mobile tower network. The tower at - deulgaon mahi. Ta-deulgaon raja. District - buldhana. State-maharashtra. Pin-443206. Network service provided by this tower is very dull. Thats why I can't make any call and can not use internet facilities from this reliance mobile tower.

Read full review of Reliance Communications and 5 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
5 comments
Add a comment
S
S
Surjan Singh Kandari
,
Apr 25, 2007 12:00 am EDT

Actually i am getting lots of unwanted massages regarding services and new offer. All these massages are sent by reliance customer care. I get disturbed. How to stop all these massages?

D
D
drrajeev agrawal
, IN
Feb 02, 2012 10:15 am EST

no response to port number required for changing mobile service provider

A
A
arshu
, IN
Jul 03, 2014 3:47 am EDT

what happened with reliance network in buldhana district from 14 may there is no network of reliance why

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jan 23, 2013 1:31 am EST

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

A
A
anil
,
Aug 29, 2007 2:41 am EDT

Most of the complaints raised by the users are genuine. At present i am unable to make out going calls from my reliance mobile. Even its not connecting to the customer care.

ComplaintsBoard
P
11:42 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications i have this type error and error I the terminal cannot be configured remotely, please contact customer support for further assistance s

I bought a new SIM card today in 150 rupees.and some offers are include with this SIM card but when i start my SIM card then a error is come and error is.." The terminal cannot be configured remotely, please contact Customer support for further assistance"
And no offers is come.offer is 101 rupees talk time and one GB data plane and 100 SMS daily for one month but i have no recharge.

Read full review of Reliance Communications and 1 comment
View 0 more photos
Hide full review
1 comment
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Jan 14, 2013 7:25 am EST

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

ComplaintsBoard
S
12:07 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications frequent disconnection

Dear Sir,
I was using reliance combo pack for my connection and was paying 1234.84 (with tax). I am living in Anayara Trivandrum. You are telling that you are the no 1 in India, but my connection is the worst. It disconnect frequently. I have raised complain many times, but it seems no one cares. Sometimes they send I man, who don’t know anything. My connection is still same. I am wasting money and my time on this connection, as sometimes it doesn't work for hours. Please help. I have attached some of my screen shots and complain details below.

Customer A/c Number : [protected]
Billing Account No. : [protected]

Regards,

MS RUAFA ALI,
Mobile: +91 [protected]

Read full review of Reliance Communications and 4 comments
Update by Shuja488
Dec 20, 2012 12:10 am EST

[protected] complain number 14/08/2012 frequent disconnect (not attended yet)
[protected] complain number 2/12/2012 frequent disconnect (not attended yet)
[protected] complain number 4/12/2012 frequent disconnect (not attended yet)

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
4 comments
Add a comment
A
A
Albert Dsilva
, IN
Apr 06, 2011 4:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I took Reliance Broadband post paid USB connection on 7/03/2011. It is worked for 10 days inbetween verification also over. Suddenly it is disconnected. When I called over phone to service provider Mr.Bibu of Sahidnagar, Bhubaneswar (Orissa) but he dident responded. in between 25 days passed and asked in the reliance service centre they answere is due to non use it has disconnected. how sily? answer. It is Post paid one weather use or non use we will pay the money. So I requested to convert it from Post paid to Prepaid. for that I pd renewel fees 99/- and recharge charges Rs.299/- . So my suggestion is dont take the Post paid USB connection before verification.

N
N
nortansethia
, IN
Jul 17, 2009 9:03 am EDT

our land line not working proper last two days telephone hung not not lisning so requeting to take action our request
thankimg you
no. [protected])
allatnative no. [protected]
[protected]

B
B
bhaskar gupta
,
Nov 26, 2008 7:38 am EST

for the last 2 months i am complaining to ur office in bombay against my complain no. [protected] to start with [protected]/ucs1010202/[protected]/[protected]/[protected]/[protected], regarding broadband internet connection &land line . from land line i am unable to connect certain air-tel nos. in bangalore.
BHASKAR GUPTA

Y
Y
YATIN
,
May 30, 2008 4:53 am EDT

LAST FIVE DAY MY INTERNET NOT WORKING TILL DATE NOT RECD ANY SOLUCTION. VERY BAD EXPIRIENCE .

ComplaintsBoard
N
6:20 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications no network resolution

Hello
I am facing big network related problem in koramangala one of the posh area's of bangalore. I am facing this problem from the time I came to this area means feb2012. Here is no indoor coverage I am using two reliance number [protected] and [protected]. Right now I transferred my calls to another operator because of bad service of reliance. I made complains atleast 15 times to reliance customer care I also mailed them many times but they never gave any resolution in last 10 months. All the time they just gave a stupid diplomatic answer that your network problem will be resolved as soon as possible. I don't understand what is the meaning of as soon as for them. Sometimes they called me I picked phone, nobody responded from their side and those liar reliance employee made a note on my complaint that they called me thrice and I didn't picked phone and they closed my complain. Once a guy came to my home 4-5 months back just to check network who even don't know on what frequency reliance work. I don't know why reliance is having such an unskilled engineer. I am suggesting here nobody ever buy or use reliance telephonic services. They are the biggest fraud in town. Reliance is having such a team who cant resolve a single network complain in last 10 months. SHAME ON RELIANCE.. NEVER BUY RELIANCE..
-neeraj kumar
[protected]
neeraj.[protected]@gmail.Com

Read full review of Reliance Communications and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Dec 26, 2012 2:17 am EST

Dear Customer,

We tried calling you on the given number but we were unable to reach you, As per the confirmation received from the network team, we wish to inform you that the said issue has been resolved now.

Regards,

RCOMcare

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Dec 18, 2012 6:47 am EST

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

ComplaintsBoard
T
6:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications Subscription of service without consent and no refund of money.

Hi,
Company - Reliance -My service -Reliance cdma, my number is [protected]

The Value added service 'Love Tips' are subscribed into my reliance cdma number unnecessarily . my money got deducted and not get credited back to my number. i even e-mailed their customer care email id, as the customer care number deliberately do not have any option to talk to representative or register a complaint. I will drag them to consumer court if they do not refund my money and stop adding these useless services without my consent.

Regards,
tapan gupta

Read full review of Reliance Communications
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
K
2:06 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications loss of bagagge

its very normal for air china to delay flights. they dont care about passengers at all and never think how troublesome it is when flight is delayed. look at me, i started from mumbai to shanghai via chengdu on 6 th sept. 2012, flight delayed in chengdu for 2 hours and due to this, i was about to miss my connecting flight to qingdao. time was so short bcz of delay and have to reach to terminal 1 to catch connecting flight. huhhhh...tiredsome and tensed...! so i request air china passenger attendant to take care of my bagagge and send it to qingdao. he agreed to do so. and i catch my flight to qingdao. today is 11 th sept. no news of my bag. called many times to shanghai but all r madarchod ppl. with thick skin. i want to request to all internaitonal flyers not to take AIR CHINA.

Read full review of Reliance Communications and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
sajit88
, MY
Sep 11, 2012 2:23 am EDT
Verified customer This comment was posted by a verified customer. Learn more

so bad, hope you will get your baggage back

ComplaintsBoard
S
4:52 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications network problem

i had called reliance customer care and told them about the network problem in my place

i was just given a complaint number and told that the problem will be solved

its been about a month and still there is no response

they have the same thing to tell every-time

they say" it will take three more working days"

you don't have three working days in the entire month?

my phone number is [protected]

please find a solution for the network problem

Read full review of Reliance Communications and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Aug 28, 2012 3:57 am EDT

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternate number if issue still persist.

Regards,

RCOMcare

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Aug 25, 2012 4:09 am EDT

"Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare"

ComplaintsBoard
I
5:32 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications poor service wrong billing and non disablement harrasment by emailing me every 20 minutes their auto emailer

Netconnect.Broadband reliance
Sir, this is common cheating by reliance for complaining against them they have set their auto reply for every 25-30 minutes this reply given below. m/s reliance you are the culprit in this case also as in mine case. instead of disabling my account from June 21st you say it is kept working, whereas i clearly mentioned that i am not in India and and will be out of INDIA for 8 monthis even then your staff writes email and says i should keep the connection, your staff keep on trying my India no which is on international roaming which i have switched after getting fed up from reliance.
i recd following type of automated emails more than 40 no in last 12 hrs who will like to get their connection with this attitude. last email just recd
they are biggest cheats and frauds.
Inderjeet Singh Chadha .
Fw: 'Reliance=[protected]' [protected] stop sending me this automated mails every 20 minutes
TO: 2 More2 recipients CC: 1 recipientsYou 1 MoreBCC: recipientsYou Hide Details FROM:I T TO:Netconnect.[protected]@relianceada.com Presids, e in USA for 8 monthent.[protected]@relianceada.com CC:[protected]@mtnl.net.in Message flagged Friday, 27 July 2012 10:12 PM Fw: 'Reliance=[protected]' [protected] stop sending me this automated mails every 20
sir,
stop sending this non sense email every 20 minutes or my emails esent by you will be forwarded to consumer forum and then to trai, consumer court. i have recd 25 automated emails from you in 6 hours.
thway you will loose customer's and will be attracting IPC
i s chadha
[protected]@mtnl.net.inis

----- Forwarded Message -----
From: "Netconnect.[protected]@relianceada.com"
To: I T
Sent: Friday, 27 July 2012 9:59 PM
Subject: 'Reliance=[protected]' [protected]

Dear Customer,
Thank you for contacting Reliance Customer Care.
This is to acknowledge the receipt of your email. We assure you a response within next 24 working hours.
Request you to add Netconnect.[protected]@relianceada.com to your email address book so that you do not miss important communication from us.
We value your patronage and look forward to assist you.
Regards
Customer Care
Reliance Communications Limited
Note: This is an automated response, please do not reply to this email.

Read full review of Reliance Communications and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
B
B
BAKULSONI
, US
Dec 16, 2012 3:10 am EST

i have onther paln show i my acount in my servises, , , u shud der in my paln actievetd

R
R
RCOMcare
, IN
Aug 06, 2012 11:37 pm EDT

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

R
R
RCOMcare
, IN
Aug 02, 2012 3:53 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

ComplaintsBoard
J
8:02 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications technical team of coimbatore is responsible for my termination of reliance broadband although I like reliance broadband the most

Hi Reliance Broadband,
Subject: Technical Team of Coimbatore is responsible for my termination of Reliance Broadband although I like Reliance broadband the most
I am a subscriber of Reliance Broadband, for the broadband connection (Reliance Broadband Service User ID : [protected] ) from Coimbatore, Tamil Nadu. I always love to use the reliance Broadband services as they are really excellent and cost effective but only that your good reputation is being spoiled by Technical Team of Reliance Broadband Coimbatore. I write this letter to get your attention regarding the bad service and false claims of the Technical Team of Coimbatore. Since July 18th 2012 my broadband connection is not working due to ADSL Problem, I immediately called the customer care and made a complaint regarding the issue (complaint no – [protected] ) with the customer care executive promising me that the issue would be resolved within 24 hours. With the expiration of more than 24 hours (36 hours to be exact), I found that my problem is not resolved while the worst part is not any of the executive of technical ever made contact with me regarding this. When I called again and asked the customer care executive regarding the status of my complaint, he replied me that the complaint has been resolved by the technical team “as they had came to my home and resolved in person which is never happened and of course, a blatant lie as well. I repeatedly making complaints in a daily fashion since July 18th ( complaint Numbers - [protected], [protected], [protected], [protected], [protected]), as my problem is never resolved, moreover the worst part is that the Technical Team of Coimbatore is repeatedly closing the complaints claiming that they had resolved the issue in person (Even they never called me). So since July 18th to today, I am not using the internet service but instead even I cannot book for a Bill Wavier as they claim all the issues are solved within the time frame, only the issues which are not resolved within 3 working days are eligible for Bill Wavier. How sickening, because of the false claims of the Technical team of Coimbatore, I am frustrated and made a termination request on today ( Termination Request No – [protected] ) with the worst part the termination process would take at least 15 days which makes me to pay the bill for already not working internet of 7 days + 15 days amount. I am very sad. Technical Team of Coimbatore is responsible for my termination of Reliance Broadband although I like Reliance broadband the most.
Please take action against technical team of Coimbatore over false claims, and also help me get Bill Wavier since July 18th to the date of connection termination.
Thank you,
Yours truly,
James Ranjith Kumar R,
Internet Service User ID : [protected]

Read full review of Reliance Communications and 2 comments
Update by James88
Jul 23, 2012 8:02 am EDT

Hi Reliance Broadband,
Subject: Technical Team of Coimbatore is responsible for my termination of Reliance Broadband although I like Reliance broadband the most
I am a subscriber of Reliance Broadband, for the broadband connection (Reliance Broadband Service User ID : [protected] ) from Coimbatore, Tamil Nadu. I always love to use the reliance Broadband services as they are really excellent and cost effective but only that your good reputation is being spoiled by Technical Team of Reliance Broadband Coimbatore. I write this letter to get your attention regarding the bad service and false claims of the Technical Team of Coimbatore. Since July 18th 2012 my broadband connection is not working due to ADSL Problem, I immediately called the customer care and made a complaint regarding the issue (complaint no – [protected] ) with the customer care executive promising me that the issue would be resolved within 24 hours. With the expiration of more than 24 hours (36 hours to be exact), I found that my problem is not resolved while the worst part is not any of the executive of technical ever made contact with me regarding this. When I called again and asked the customer care executive regarding the status of my complaint, he replied me that the complaint has been resolved by the technical team “as they had came to my home and resolved in person which is never happened and of course, a blatant lie as well. I repeatedly making complaints in a daily fashion since July 18th ( complaint Numbers - [protected], [protected], [protected], [protected], [protected]), as my problem is never resolved, moreover the worst part is that the Technical Team of Coimbatore is repeatedly closing the complaints claiming that they had resolved the issue in person (Even they never called me). So since July 18th to today, I am not using the internet service but instead even I cannot book for a Bill Wavier as they claim all the issues are solved within the time frame, only the issues which are not resolved within 3 working days are eligible for Bill Wavier. How sickening, because of the false claims of the Technical team of Coimbatore, I am frustrated and made a termination request on today ( Termination Request No – [protected] ) with the worst part the termination process would take at least 15 days which makes me to pay the bill for already not working internet of 7 days + 15 days amount. I am very sad. Technical Team of Coimbatore is responsible for my termination of Reliance Broadband although I like Reliance broadband the most.
Please take action against technical team of Coimbatore over false claims, and also help me get Bill Wavier since July 18th to the date of connection termination.
Thank you,
Yours truly,
James Ranjith Kumar R,
Internet Service User ID : [protected]

Hide full review
2 comments
Add a comment
R
R
RCOMcare
, IN
Jul 29, 2012 11:42 pm EDT

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

R
R
RCOMcare
, IN
Jul 25, 2012 2:32 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

ComplaintsBoard
N
6:58 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications clarification of tariff

I have purchased reliance datacard no.[protected] through agent at vijayawada and activated on 21st january 2012 with a payment of Rs.2300+ three months unlimited package(Rs.750per month) with effect from 21st january2012. Later paid an amount of
rs.534 on 1-6-2012,
Rs.940 on 7-7-2012

According to the package i have to pay Rs750 per monthfor unlimited usage but
a msg was displayed for Rs.945 to be paid on [protected]. I want the details for the extra amount charged to get clarified and request to send the bill to my postal address which is submitted
DO NEEDFULL IMMEDIATELY.
.

I have also submitted change of monthly package from Rs750 to Rs.250 plan on 7-7-2012 and received a msg to my mobile [protected] as with reference to your SR ID-[protected] Data plan has been changed to PLUSMYBESTPLAN 250 with effect from 9-8-2012.

Read full review of Reliance Communications and 2 comments
Hide full review
2 comments
Add a comment
R
R
RCOMcare
, IN
Jul 29, 2012 11:41 pm EDT

Dear Customer,

As per your telephonic with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolved to your satisfaction.

Cheers,

RCOMcare

R
R
RCOMcare
, IN
Jul 25, 2012 1:23 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Cheers,

RCOMcare

Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Reliance Communications customer service

Website

www.rcom.co.in

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Reliance Communications?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Reliance Communications Customer Service. Initial Reliance Communications complaints should be directed to their team directly. You can find contact details for Reliance Communications above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Reliance Communications. Discuss the issues you have had with Reliance Communications and work with their customer service team to find a resolution.