Menu
Reliance Communications
Reliance Communications Customer Service Phone, Email, Contacts

Reliance Communications
reviews & complaints

www.rcom.co.in
www.rcom.co.in

Learn how the rating is calculated

2.5 465 Reviews

Reliance Communications Complaints Summary

170 Resolved
295 Unresolved
Our verdict: Engaging with Reliance Communications, which has a below-average resolution rate, demands caution. Thoroughly assess their service reviews and explore how they handle unresolved complaints. If you encounter issues, document your experiences meticulously and be persistent in seeking resolutions.
Verified
The authenticity of the customer service contact information for Reliance Communications has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of Reliance Communications. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Reliance Communications reviews & complaints 465

Sort by:

Newest Reliance Communications reviews & complaints

ComplaintsBoard
P
12:23 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Reliance Communications outgoing barred inspite of payment

I have a mobile number [protected].

This number was earlier as [protected]. I have changed the number some time in Jan/Feb. My bill was raised and I as usual have paid through ICICI bank internet banking for Rs. 750 on Feb 11, 2010.
Upon checking with the Bank I got to know that payment has already been done to Reliance Communications. I have logged two complaints with the contact centre 3033333 vide number [protected] dated Feb 24, 2010.

My outgoing services have been barred again and again. Even today it has been barred. Upon calling the contact centre I get to know that payment has not been received. Where as I also have the transaction id from the bank number [protected].

I have been asked to visit Reliance Web world with the proof of payment. I am attaching the same here in this e-mail. I am working hence it is difficult to keep going to reliance web world just to prove that payment has been made.

Attachment: Bank Statement.

I have provided all the possible details you would need. I do not know what additional you would need to restore my services. I am extremely unhappy with the way this has been dealt.

Would appreciate an early response

Read full review of Reliance Communications
Hide full review
ComplaintsBoard
S
2:11 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications transfer of ownership of broadband connection

Sir, I applied for change of ownership from ms. Sunita negi to mr. Nagesh chandra (My husband) of the broadband connection [protected] vide reg. No.[protected] on 17.02.2010 and also submitted by fax the relevant documents as advised by customer care. Still it is pending, please expedite it as my husband can get reimbursement of bill after transfer of ownership only.
Sunita negi
[protected]

Read full review of Reliance Communications
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
2:07 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications not providing services

Dear Sir,

This is to inform you that, M/s Security & Intelligence Services (I) Ltd, having a corporate connection of Land Line - No. - [protected].

1.Though the Landline connection is having a problem of discharging, being put in charge of 24 hrs.after the alteration of Battery, the same problem is being recognised till date.
2. After given a complain your engineer told us to take the phone with them which will take to repair for atleast 4 to 5 days as well as they refused us to give a substitute.
3.Though it is a corporate connection we cannot give our phone for more then 2 hours.

Kindly Acknowledge it as soon as possible.

Thanks & Regards

Sweta Naidu
cell no. - +91 [protected]
SIS (I) Ltd.

Read full review of Reliance Communications and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
ajeesh
, IN
Feb 27, 2010 6:45 am EST

respected sir,

i am ajeesh v paul..i am from bangalore, my Landline connection is having a problem of discharging, being put in charge of 24 hrs.after the alteration of Battery, the same problem is being recognised till date.we complied so many times..can you please provide new phone for us..bcoz we are using this phone last 4 years..my number is 080-[protected]..if you have any doubt you just check it..i think one phone warranty is maximum 2-3 years..if you can please take immediatly action ...

yours faithfully

Ajeesh v paul
jojishpaily@gmail.com

ComplaintsBoard
A
12:06 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications charge more money in pulse rate than the offer

I am mr. Ashok kumar pahil. My mobile no [protected]. Actually I am recharge a rs 18 rupees voucher in august 2009 last year which validity upto august 2010. In that voucher there is a offer per minute 10paisa in10pm to 6am but today when I call a friend at 10.11pm the company will charges 30paisa. The call duration is 36minute so according to company offer the company will charge 3.60paisa but the company will deducted 10.80paisa.
So kindly see my complain and give me some solution as soon as possible.

Read full review of Reliance Communications
Update by ashok kumar pahil
Feb 12, 2010 12:23 pm EST

i am not getting any kind of answer from reliance gsm service provider.

Update by ashok kumar pahil
Feb 12, 2010 12:20 pm EST

right now i am not getting any kind of solution from my service provider.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
C
9:13 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications cheating of reliance

Having a Cellular connection No.[protected] The Reliance Infocomm have deducted approx. Rs.1100/- by activating unwanted services in my Cellular Phone so far….

Whenever I contact Customer Care to ask about the services they say “ You have activated all services”. The Well Trained ( Trickster) call Centre’s personnel’s promised me several times to give back the deducted money. But Its never happened.
I also requested them NOT TO ACTIVATE ANY SERVICE without a WRITTEN NOTE from my side. But…… they can’t.

But continuously and intentionally they are after my balance. I think Reliance has made a policy to “deduct money from all the pre-paid customer by activating various unwanted services” .

I am completely dissatisfy with the company's policy of “ DEDUCTING MONEY BY ACTIVATING UNWANTED SERVICES” and waiting for TRAI’s new policy to change the Cellular operator.

Forwarding a copy of this message o TRAI and CONSUMER
REDRESS FORUM.

Mohammed Irfan ( Journalist)

Read full review of Reliance Communications
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
U
7:14 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications DELAY IN ACTIVATION AFTER SUBMITTING CAF

NEW GSK CDMA MDN.NO [protected] IS KEPT PENDING FOR ACTIVATION AFTER SUBMITTING CAF FOR LAST ONE MONTH, BY DISTRIBUTOR FOR NO REASON INFORMED, PL ARRANGE TO ACTIVATE MY NO WITH IMMEDIATE EFFECT, BECAUSE I HAVE PURCHASED THE PRODUCT FROM RETAILER & I WANT ISSUE MAY BE RESOLVED AT THE EARLIEST & INFORM ME ACCORDINGLY THE REASON.

Read full review of Reliance Communications
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
S
5:23 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications Installation of reliance tower

Respected Sir,

There has been a Reliance Tower Installation on our land without our Permission or Approval.Its been installed from all most a year now and we request you to look forward and please do get in touch with us in regards to this.I am forwarding you the address and my phone number so that you can contact me.

Tower Located : H.NO : 1-3-90, KORBA GALLI, BHAINSA DIST.ADILABAD.

My Contact Address : H.NO 11-5-168, REDHILLS, HYDERABAD, 500004.

My Contact Number : [protected], 040-[protected]

Thanks & Regards,
Malik Amanullah khan.

Read full review of Reliance Communications and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Mar 05, 2014 4:03 am EST

Dear Customer,

We tried reaching out to you on the number provided to us but we were unable to get in touch with you. If the issue still persists, do provide us with an alternate number so that we can successfully contact you.

Regards,
Reliance Communications

Reliance_Mobile
Reliance_Mobile
Mumbai, IN
Mar 03, 2014 5:45 am EST

Dear Customer,

We have noted your complaint and the same has been forwarded to our customer service team. They will get in touch with you directly to resolve your concerns.

Regards,
Reliance Communications

M
M
mohd wazib
tauru, IN
Mar 01, 2014 8:09 am EST

Respected Sir,

There has been a Reliance Tower Installation on our land without our Permission or Approval.Its been installed from all most a year now and we request you to look forward and please do get in touch with us in regards to this.I am forwarding you the address and my phone number so that you can contact me.
vill bawla po+teh, tauru distt.nuh mewat haryana pin code 122103
[protected]

ComplaintsBoard
L
3:20 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications automatic subscription to crbt service

Hi

I am Lalit from Bangalore India. bearing mobile number [protected].

From last 2 months I have been getting sms messages from reliance notifying me that I have been subscribed to CRBT service for 1 day/30 day/10 days etc. and for that money has been deducted accordingly RS. 10/30/10 respectively.

Where as I have never even tried to subscribe for any of the fancy services.
I have been getting these sms messages at night 4 a.m, 5 a.m etc.

I have contacted more than 10 times to the customer care for the same through my mobile last month. First time rs.10 was refunded. But next time RS. 30 was not refunded, and I was assured by the customer care executives and one floor supervisor that, they have already deactivated CRBT service from my mobile, but money was not refunded last month.

Even after all these inconveniences, though I requested and even warned them that in next month it should not again renew the subscription to CRBT service automatically, and also I have asked them to activate the DND service, Today on 29 Jan 2010, I got one sms from reliance that my subscription to CRBT service has been renewed for 10 days and RS. 10 was deducted from my account.

So I request to take necessary action against this and refund my money. And also please look for in future I should not face these unwanted problems.

Hoping for some help
Lalit.

Read full review of Reliance Communications and 14 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
14 comments
Add a comment
M
M
Mohd. Rizwan Khan
,
Jun 20, 2007 12:00 am EDT

My mobile ([protected]) have been stopped for 11 days. I have received so many SMS regarding submission of all documents. I have submitted all documents yet my mobile phone still stopped by you and I am continuously getting SMS regarding submission of documents. Note I have already submitted it.

Their customer support service is also very poor and they don't behave properly. I am resident of Bhopal city. The dealer of Reliance Info from where i have bought my mobile, his address is:

Ashna Communication Reliance WebWorld Express, 9B Indrapuri opp. jubli gate, bhopal(M.P)

Customer beware!

P
P
Pradeep Sinha
,
Aug 21, 2007 12:00 am EDT

We bought a Voice and data card at Rs.4199 from Reliance Webworld 3 months back which refuses to get activated.We were made to visit R-Web world 6 times in 4 days and despite repeated assurances that the card is activated the card simply does not function.The Area Sales Manager Mr.pande when contacted says that since the card has been taken in personal name they cant help and one has to go to web world ! We have alrweady been there 6 times in 4 days and dont want to meet the same bunch of idiots again.we are at our wits end !

Never buy R Infocom products if you take my advice.

I recommend the company also changes its name from Relinace Infocom to Reliance InferiorCom.

S
S
shuja khan
, IN
Nov 10, 2010 5:24 pm EST
Verified customer This comment was posted by a verified customer. Learn more

SIR
I AM A RELIANCE CDMA PRE_PAID CUSTOMER AT HYDERABAD A.P

I HEREBY COMPLAIN

Even big enterprises like Reliance Telecom are thieves and cheats. thEY BY THEMSELVES SUBSCRIBING THE CUSTOMERS TO CALLER TUNES/SONGS AND DEDUCTING RS 10/-EACH WEEK- WHEN YOU COMPLAIN THAT TO THEN AND THERE IMMEDIATELY THEY SAY SORRY BUT DEBIT THAT AMOUNT AFTER 72 HOURS ---MY CELL NO [protected]

complaint no /sr no [protected] DT [protected] 2:05 pm

SHUJAUDDIN KHAN
BANJARA HILLS

K
K
Kubim
, US
Jul 24, 2010 6:55 am EDT

I got disconnected my Reliance connection on March 10 th 2007. Instead of refunding me the balance security deposit I am being threatened of a legal action and have received a legal notice from their legal adviser this such a rued one as if I have done a crime when contacted the local office I was shown the account and the company has to pay me Rs.1232/- but I am still getting threats.

S
S
SUSHIL BUMB
,
Oct 27, 2007 12:00 am EDT

On 23 oct 2007 my mob. no. [protected] face problem of unauathorise deduction of 49 /-.Next day when we comp. they provided comp. no [protected] and ask for 48 hrs to wait .on passage of 48 hrs the customer care is accepting the fault but not ready to refund the money .

A
A
Aditya singh
,
Oct 17, 2007 12:00 am EDT

i am recently buying a classic handset and it works for three days but unfortunatly my calls are barrend,i even unable to call costumer care.
aditya singh
lucknow

V
V
VIJAY4b7
, IN
Mar 10, 2010 4:03 am EST

to get rid of this CRBT service send an sms "UNSUBCT" 51234

S
S
Swapnil Shirbhate
, IN
Feb 10, 2010 11:16 pm EST

I am Swapnil from Pune India. bearing mobile number [protected].

On 11/02/2010 10:19 AM, I received this message

YOUR SUBSCRIPTION TO CRBT SERVICE HAS BEEN RENEWED AT RS.30 FOR A PERIOD OF 30 DAYS. TO UNSUBSCRIBE SMSUNSUB 1003 TO 155223(TOLL FREE).

I had never subscribed any of such stuff from reliance since using reliance.

* I recently chnage my handset and yesterday do a top up of Rs. 50.

So I request to take necessary action against this and refund my money. And also please look for in future I should not face these unwanted problems.

L
L
L.srinivasan
, IN
Oct 12, 2009 3:25 am EDT

In reply to your surrendering to give the phone numbers/mail id's will not solve my problem.Either you should accept my request or to forward this message to your senior officials who can solve this issue.
I also wrote to you to see the call statement which is self explanatory,
but you are ignoring the requests.
In case if the decision is not taken within 2 days this may be sent to media representatives who can help in this matter
Hope you will understand and do the needful.

with regards

L.Srinivasan

H
H
Harry_butkrak
Columbus, US
Mar 22, 2009 1:27 am EDT

Me too I was scammed. I am going to have my bank dispute the charge.

Sometimes when Im sad I scrape my balls with a cheese grater until they are red and chaffed. Then I rub salt and gas on them. It burns so bad I soon forget about my other problems.

ComplaintsBoard
H
9:02 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications mentally & physically harassment

To Date25jan2010
The manager
Reliance Hr Services private Ltd
Jaipur
Respected sir,
With due respect & humble submission i Himanshu Agrawal want to state my problem for your consideration. I am a employee of Reliance Hr Services private Limited work in a Reliance communication Limited in broadband process consultancy I am working with your company from OCT 28, 2009 to Till Now as a SA Jaipur, but today Mr Jugal Kishor Sharma pushed me on my chest and pulled me out from the office .from the cabin to out side of the gate of the office by using the abusing language, because I said to resign from the company
Please tell me that mr jugal kishor Sharma have authority to pushed on the chest and pulled out from the company any kind of employee and abusing language and viewing the way of outside .at time I told all the matter Kamana madam (HR)She suggest me to go mr Vishal sir (HR) after that I told to mr Girja Raman Jha (CSM) all the matter but he said to me that he is the performer n u are the failer Plz improve your performance, But sir it is the issue of pushed me on chest and pulled me out from the office using abuse words it is not a metter performer And failer,
There are many people who saw all matter name of the following employee
Mr Jugal Kishor Sharma team members
Mr Vijay Singh (ASM) team members
Mr Bhadur Singh
Guard on the Reception
I am really feeling bad, , mentally harassment and physically harassment about it, being honest this is the return what i got from your organization. Please make a suitable arrangement such type of activates, . I am waiting for response from your side as soon as possible. Otherwise I will go I in Human Rights commission.
Expecting very kind favour
Now I m going to tell whole story in details
Today I went office in the morning and pradeep sir meet me in the parking after that I signed on the register jugal sir called me and said that you will report to me, I said ok, I said to sir today I want leave for 2 hours, jugal sir made a call to pradeep sir cellphone I requested to leave but he said me that tu gisi piti jindgi jiyega I said n sir main ghisi piti jindgi nahi jiuga mughe age badana hai predeep sir said that I m Brahmin mari badua laggi tughe I said if u are not happy my work I reign, all the conversation s goning on a cell phone, immediately jugal sir pushed me on my chest and pulled me out from the office using the abuse words .
With Trust
Himanshu Agrawal ( S.A) Employee code: vaps 39959 (Rajasthan circle)

Read full review of Reliance Communications and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
V
V
vineeshthottinkara
, IN
Jul 25, 2016 5:32 am EDT

TO
Reliance communication LTD

FROM
vineesh V.A
ananda bhavan, paramugal, nanniyode, palode, pacha.p.o
mob, [protected]
Sir
your castomer care executive told me that they will came to home for repair my reliance land line connection([protected]) sir but they didnt even attand for several days and after 4 days i have contacted them again but that day told me that they wont come to home for repair they told to take it to service centre and later they if we want. themto come to home we need to wait longto come to home we need to wait long. iresponsibility and they are not solving our probling. So i request you look into this matter and solve our problem as soon as possible. Orelse we are ready to disconnect your land phone connection
your
faithfully
vineesh V.A

R
R
RCOMcare
, IN
Jul 25, 2016 5:32 am EDT

Dear Customer,

We have tried calling you on the given number but we were unable to reach you, Please provide with any of your alternet number if issue still persist.

Regards,

RCOMcare

R
R
RCOMcare
, IN
Jul 25, 2016 5:32 am EDT

Dear Customer,

We have noted your complaint. The matter has been escalated to our customer service team who will get in touch with you directly to resolve your concerns.

Regards,

RCOMcare

ComplaintsBoard
S
1:05 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications bills despite disconnection

Follow-up e-mail 1 -

Can someone respond to this please? I have been receiving calls for payment of the dues which does not exist.

Mr. Pawan Kumar - Please respond to this e-mail before sending any further notices.

Mr. Babu Ranjan (CyberMedia) - This is the actual plight of Reliance customers as opposed to the excellent picture that is painted by your articles.

Mr. Chairman - Can you please have someone respond to this please?

Mr. Gopalan/Ms. Chandrashekaran - Can we expect a response? Alternatively, please direct to me someone who actually assists customers at Reliance.

Regards,

Shiv Kumar

On Thu, Jan 14, 2010 at 2:01 PM, shiv Kumar wrote:

Account No.[protected]

It is surprising to see this e-mail. It clearly proves the dismal condition of billing at Reliance ADA.

I had called up the Reliance call center on Sep 27, 2009 to have my broadband connection disconnected. They took the case and after 15 days I received a call from them asking me as to why i want to disconnect. Then i received another call apologizing for the delay in disconnectng the line. Finally, after one month of continous follow-up the line was disconnected on Oct 27, 2009.

Since then despite the termination of the line I have been receiving bills till date. I have been religiously calling up the call center and following up on this issue and I am assured everytime that the bill will not be generated and the same story starts next month.

Cherry on the cake is this legal notice. I wonder how the whole thing works? or is it just the way Reliance ADA works? or is it some new strategy that one is trying to implement?

Whatever the case, it makes a good case of customer harassment. Wonder how things work with this place.

Can someone find a resolution or suggest how one can file a case with the consumer forum?

After going through this link I am convinced that I made the right decision of disconnecting the line - http://www.consumercomplaints.in/complaints/customer-care-service-number-c154824.html

Regards,

Shiv

P.S. I just got off a call with Harish or Satish (Apparently TL with the call center, for sure he needs help!), he mentioned that the outstanding is 900 INR (approx). This Notice mentions 1122.53/-.. Do your systems speak to each other?

---------- Forwarded message ----------
From:
Date: Wed, Jan 13, 2010 at 2:41 PM
Subject: LEGAL DEMAND NOTICE JAN-10
To: [protected]@gmail.com

Ref No: RCL/BB/Jan-10DN/001 Date: 13.1.2010Demand Notice

Under instructions from and on behalf of our client M/s. Reliance
Communications Limited, having their office at 5th Floor, Lakeshore
Towers, Raj Bhavan Road, Somajiguda, Hyderabad, we address you as under:

Our Clients states that you have approached our client for providing basic
Telephone services and accordingly you have completed all the formalities
and obtained a Telephone connection with Account No.100000110568085In this
regard you have also executed a service agreement accepting the terms and
conditions therein.

Our client Sent you the billing statement, which was duly received by you.
Our client states that as on 01-05-2009, there is an outstanding amount of
Rs 1122.53/-. in your Account No 100000110568085in respect of the Tele
Phone services availed by you. Though our client has made several
reminders you had not heed to the requests of our client and thereby failed
to clear the outstanding amount. In view of the above stated
circumstances, please be informed that you have grossly and deliberately
violated the terms and conditions of the Agreement, as such our client has
instructed us to initiate/take stringent legal proceedings against you for
recovery of the amount outstanding in your Account.

Our client also states that they have provided the Phone Services to you on
the assurances given by you that you would pay the Monthly Bill mount as
per the schedule and on such representations, our client was induced in
extending the services as requested by you, however, you have failed in
making the payments as per the payment schedule as committed by you. That
your action of availing the Phone Services provided by our client on
inducement by misrepresentation and your further action of non payment of
the outstanding payable to our clients amounts to an offence of Criminal
Breach of Trust and Cheating punishable U/s 406 & 420 of Indian Penal Code.

Therefore, we hereby call upon to pay the outstanding dues of Rs1122.53/-,
Within 3 days from the receipt of this notice, failing which, we have been
peremptorily instructed by our client to institute such Civil and Criminal
proceedings as may be advised against you in recovering the said
outstanding at your risk, costs and consequences.

For any further clarification with respect to your aforesaid account you
may contact On : [protected]/[protected] between 10 Am to 5 Pm

Please ignore the notice if you have already made the payment.

ADVOCATE,

This is Computer raised generated signature not required

The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.

--
Regards,

Shiv Kumar

--
Regards,

Shiv Kumar

Read full review of Reliance Communications and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
S
S
sgg_btech
, IN
May 07, 2010 3:45 pm EDT

Hi guys,

The reliance people are really stupid and disturbing guys. They really harassed me very much. On an effect i suggested more than 1000 people to not to take reliance. After disconnecting the services in sep 2008, they didn't even taken the modem and phone back. finally one day i returned them on april 2009. Today i got the similar mail from them and i responded like this. I am ready to go to any end with this people.

//////
Hi,

Thanks for the mail.

Please confirm whether your client or you is in drunken state while sending this mail.

I have cleared all the bills (for data and Phone) in Feb 2009 (i guess) towards the silly Reliance communications though they failed to provide the services as in their terms & conditions.

The amount you have mentioned is towards the physical phone and modem i think, which you have again failed to collect from me after giving 22 requests (17 though phone and 5 directly). I have submitted them manually at the reliance center located opposite the Passport office, secunderabad and recieved the clear letter from them that there are no dues from me.

After 9 months u r again sending some thing else. Although you have added a note that 'please ignore the notice if you have already made the payment', it is very irritating to me .

If you send mails like these again, i won't give 3 days time to you, directly put this in the consumer forum you already aware.

--
Thanks & Regards
Ganesh SG
///////

T
T
tayeb
, IN
Apr 07, 2010 3:25 am EDT
Verified customer This comment was posted by a verified customer. Learn more

you guys are right, im opposed to the reliance network team.

they charged me Rs. 11, 000. My tarriff was Rs.1200 per month. They said unlimited usage but after billing they say that unlimited means 10 GB. WTF...x-(

and i never downloaded anything except songs which must be around 50 MB.
and i watched some 2 online movies on hindilinks4u.com
Do they charge for online movies?
reliance network, SHAME ON YOU
people please help me? tell me if they charge for online movies? or watching youtube videos?

S
S
speakergr
, IN
Feb 15, 2010 11:27 pm EST

Ignore kar yaar...!
This rascal "Panducherrybabu.Pawankumar@relianceada.com" has no other jobs it seems.
I also am receiving regular emails of this person...
They want money for no service...ha ha...

Don.t worry...let them worry...
you be a happy man...!

ComplaintsBoard
M
12:11 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications unable to change handset

dear sir,
i bought a handset reliance ZTE C321 (IMEI:RZTHS([protected]) for Rs 799/- on 15 Jan 10 from a shop called "Future Mobile & Accessories Ltd, E-2167, Rajajipuram, Lucknow. It is a very simple & basic model set with minimum features. Immediately on purchase i realised i need a better model & went to get it upgraded by paying more. Unfortunately, the salesman is not prepared to entertain stating that company rules forbid him to make such changes. i request that this shop be allowed to replace my set for a better model as i see no problem in doing such a thing. one can understand if the set was used for a few days & then one went for a change, it would certainly not be in order. hence, please advise what is needed to be done in this case. please reply on priority.
m majumdar

Read full review of Reliance Communications
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
B
10:58 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications silent genset being installed in ganes tower, berhampur, orissa

One genset( silence) has been installed just below my flat G.F-6, sri ganes tower, komapally, Berhampur, Ganjam, Orissais giving sound whichis untolerable and in nighttime also it is running . By which we are also unable to sleep, A LOT OF NOISE AND VIBRATION is also comingalongwith mist. The authority have been requested by the
society to shift the position of genset to upstair by providing anew silent genset which should have vibration and sound within the limit
as per pollution control board standard.

Read full review of Reliance Communications
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
6:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications r del / paper rcv

complaints for reliance communication aligarh clustar from sudhir trading company aliganj
COMPLAINTS- Dear sir aligarh clustar in mere 200... r del doa set jama hain and paper rcv jiske bare me koi sunbai nahi ho rahi hai

my contect no. [protected]

Read full review of Reliance Communications and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
A
A
ashaha
, IN
Apr 22, 2013 7:11 am EDT

MERE YAHAN RELIACE POST PAID BAND KAR DIYA GAYA HAI PLS COLCSE SERVICE RESON LAKHIMPUR KHERI UTTAR PRADESH

ComplaintsBoard
V
5:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications deactivation of unwanted deduction schemes

I HAVE INFORTUNATELY BEEN USING A RELIANCE CELL PHONE FORM THE PAST THREE YEARS, they have been deducting my valuable money unwantedly by activating so many plans like cricket, news, mobile tunes, without even taking my consent, and when i call the customer care i always get a response that it will be deactivated, which has never been done, despite lodging ten or more complaints, i even have the complaint no, eveytime 30 R s is getting detecting for every pack and like this per month i am losing around 200 rs, just tired of complaining, if action is not taken, i will shortly be going to the consumer court and sue this company, , which is cheating innocent constumers, this should not happen to everyone and i strongly recommend not to go for reliance connection, as this is just cheating . my mobile no is [protected], my last complaint no is [protected] dated 31 . 12 2009, if no action has been taken, i will directly come to the office with the police for justice for cheating people, and the company will have to pay a heavy price for this

Read full review of Reliance Communications and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
C
C
Chandrashekhar R Kasarle
,
Sep 26, 2007 12:00 am EDT

I have been trying to pay my cell phone bill online for the last 1 year. The system does not process my card. It accepts all the information and then at the end of the transaction, displays a message that I have entered incorrect information. I have been paying my bill online using my US credit card for more than 2 years. Since last year it has suddenly stopped.

I went to the Reliance Web world office close to my house (Cembur. Mumbai) the last week when I visited India. I was surprised by the terrible customer service. No one had any information. They made me wait for almost an hour without giving me any information. I asked to talk to their branch manager. They were not ready to disclose the manager's information and said that the manager was not in office. I dont understand what kind of system these people are running. This is really frustrating and a perfect example of improper service to customers.

I hope someone takes notice of this.

ComplaintsBoard
C
1:30 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications Reliance Netconnect Broadband data card

I had Purchased Reliance Netconnect Broadband+ data card and subscribed for their monthly post paid service from Pune. My billing cycle was 14 of a month to 13 of next month. On September 2nd I paid my previous bill (14 July 2009 to 13 August 2009) at Reliance Web World at F.C. Road Pune and also placed a request to unsubscribe the service. I was asked to fill a form to unsubscribe the service and photocopy of Photo ID which I submitted.

Next month I received full cycle bill for period 14 August 2009 to 13 September 2009. I made several calls to customer care and also visited Web World and informed them that I will pay the bill only after I receive corrected bill but did not receive any satisfactory answer other that “We have logged a complaint to billing department”. In October I received another bill for Period 14 September 2009 to 13 October 2009 for two months (balance from last month carried forward) and late payment charges. I met the Web World manager and again he promised me to look into it. But nothing happened.

On 17 November 2009 I received legal notice from Reliance Advocate for Non-payment of bills.

Please let me know what can be done in such situation.

Look forward to a favorable response from your end.

Read full review of Reliance Communications and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
A
A
arindamchamp1
, IN
Apr 11, 2011 9:41 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Reliance netconnect Broadband+ being one of the biggest fraud in India is an information proved now. I recharged my Reliance Netconnect Broadband+ account for a sum of 1200 INR on 02-04-2011. They send me the recharge receipt wherein it was mentioned that 1200 INR has been deducted from my netbanking account. I checked my bank account to confirm it. 1200 was indeed deducted. But the recharge wasnt successfull. I called up customer care centre and lodged a complaint on 03-04-2011. They told me refund would occur within 3 days. After 3 days, I called them up. They asked me to wait for 7 days at max for the successfull refund. Today is the 7th day. When I called them back they told me that, their servers are down (some technical glitch) so they cannot refund me today. I want my 1200 rupees back as soon as possible. Reliance Netconnect Broadband+ is the biggest fraud company i have ever seen. Pls help me how to get my money back from these Thieves and Cheaters (Reliance).

R
R
RCOMcare
, IN
Apr 14, 2011 9:08 am EDT

Hi Arindam,

This is to inform you that your concern has been noted and our team is eager to resolve it. Please provide us with your phone number on which we can reach you. You may also write to us at http://on.fb.me/fzplqp with all the details.

Regards,

RCOMcare

ComplaintsBoard
D
10:06 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications wrong management

sir i am umesh yadav i have purchase a reliance moblie with post paid scheme in march 2009. sir customer care executive of ujjain office has told me that i can change the scheme of my mob (post paid to prepaid) in 5 month at the time of purchase.
but after 5 month they told me that u can change the scheme/plan after 7 month.
but when i ask to the customer care no. *333 then he told me there is no rule or condition for changing the post paid connection to perpaid connection. you can change plan any time, just after purchase the mobile.
but sir today is 19 december and i have completed 10 month and i have given the application at 9 december to change the paln with extra payment. but ujjain customer care are not forwording my requiest fot changing the plan. and i am bearing heavy bill amount scince last 9 monht.and they are not give attention of my problem.
so please take action against the customer care office in ujjain.
bcoz like me many people are suffering by this proble . if you will take some action then many people can feel relex from this problem.

Read full review of Reliance Communications and 2 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
2 comments
Add a comment
T
T
tayab
, IN
Dec 23, 2009 1:34 pm EST

iwant to my phone call details

R
R
Raj Nath Sharma
, IN
Dec 23, 2009 12:36 am EST

yes i am agree with him

ComplaintsBoard
A
8:10 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Reliance Communications - subscription of caller tune whitout activation

The reliance mobile (Service provider) has been activating caller tunes on my connection on their own (without my request) and deducting money from my prepaid account for this. Evertime I am making request for deactivation of this service. They always confirm that the service has been deactivated but again they activate it and charge my account. Repeated...

Read full review of Reliance Communications and 25 comments
ComplaintsBoard
A
1:08 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications outgoing sms problem

Respected sir,
my name is amit bhosle. my cell number is [protected]. i am stay in gujarat in baroda...last 8 to 9 days there were the out going sms problem..daily i have do 2 calls in the customer care.. but they do not give proper answer..
They always given the same answer ur problem should be solved after 11'o clock.. i know ur problem, but i cant do this.. there is network problem .. i cant do the help.. atleast their supervisor also not given proper answer..
i am also call the customer care round abut 15 to 16 times same problem, , like the out going sms problem.. i am also write the complain..or ..even i have the send the e-mail to the customer care but they do not given the proper solution.. atlest they have not given proper answer..so we have to take the dicision..
we have do the lots of try to short out the problem but who r not be call to the customer care centre they cant know what's going on .. so i am the request to u pls take necessary action against to the RELIACE MOBILE SERVICE (CDMA)

MY NAME...AMIT DAJI BHOSLE
MY CELL NO...[protected]

Read full review of Reliance Communications and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
B
B
beinggorav
, IN
Sep 25, 2011 1:38 pm EDT

hiii
MY name is gaurav n my cell no is [protected] .i m stay in MP in distric DHAR.last 3 to 4 days there were the out going sms problem. plsss chck the prblm .

A
A
abcdme
, IN
Feb 28, 2010 10:58 pm EST

This problem occurred in AP in the beginning of december and it was sorted out in a week or so. But since yesterday I'm facing the problem again. I can't even contact customer care because i'm getting a network busy message. I've been trying to contact them for a few hours but the problem persists.

This network is really useless compared to others like Airtel, but call rates are better for reliance to reliance calls...i make many std calls so what to do? i'm stuck with reliance if i don't want to get extremely high bills from airtel.

A
A
Anuj Vijayvargiya
, IN
Dec 27, 2009 9:03 am EST

Myself Anuj Vijayvargiya.. from d same city, baroda.. n i totally agree wid Amit.. Reliance has got a horrible sms facility.. n all my friends with reliance have same complaints.. the new sms scheme is proving quite useless with such network facilities..

ComplaintsBoard
N
2:31 am EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications unsolicited deductions

Dear sir/madam,

My name is nirmal kumar & my phone no. Is [protected].

I would like to draw your attention to the uncalled tensions that I have been subjected to by your marketing exercises and subsequent unwarrented deductions from my prepaid balance.

I had complained about this earlier also ref:-service request no [protected] dated 22-7-09. Reply mobile no-[protected]. Which was subsequently solved by you. But pls try and understand that I do not have time to do the same exercise again and again, going through that harrowing experience of complaining and resolving problems that are unwarrented. I have better things to do. If u do not care for your customers peace and money pls refund the balance in my prepaid account and terminate my connection.

On 4-11-09 I received a message saying "you are already subscribed for this health pack". What is rediculous is that I have never subscribed for any of your packs. A wrong deduction of rs. 30 was made. Yesterday again i. E. On 27-11-09 at 1.08.07 am I received a message saying "your subscription to health service has been renewed on nov 27 2009 for rs. 30 for 30 days... "

A total of rs. 60 has been wrongfully deducted from my prepaid balance.

I had requested u to pls register me into the dnd registry for which u had send me a message saying it will be activated soon, but till now I am continiously receiving unwarrented marketing calls. My regn no is-dnd9832668729.

Pls rectify the problem and credit the amount (Rs.60) to my balance as soon as possible.

Pls consider this as my last complain to you and solve the problems immediately.

Nirmal.

Read full review of Reliance Communications and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
S
S
sankar ghosh
, IN
Oct 08, 2013 2:35 am EDT

deduction of talk value from recharge amount of Rs 150/- on 5th oct and Rs 50/- on 6th oct on the mobile no9861372842 of orissa circle

ComplaintsBoard
P
1:10 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Reliance Communications broadband

I Am Using wireline Reliance Broadband For Last 5-6 months at my home. i use at my laptop which i arry at my oofice in the morning. I have an unlimited connection and login on the net for aunthetication.
My Problem is that once i use the net in the night next day again after 24 hrs when i want to login my account the message came AUNTHENTICATION FAILED,

I Ask them Why?
the answer is that i had not logout properly yesterday, i.e. almost 20-24hrs ago and still their server is showing connected,
first let it be for there may be a chance that one or more time i might have forget to logout but everyday regularly for 1 month.
Now the only solution is To reset the Passoword, which is again a six hrs. process
that means for that night I can not use the net

now my question is
why their server is not logging out automatically once i am not diong any activity for almost more than 20hrs.
secondlly when i am using an unlimited connection then what is the fun of login authentication that too online

their answer is that this for my security [censored], are other companies who are provinding facility of always on are playing with customer security, are they not professional.
but i think it is not for constumer security but to harass customer

in whole thing i just came to conclusion that in this way either relaince just want to save their bandwidth usage or their staff is not tecnically sound, as their own system is not working properly and they are concerned with my security.

and they are call center staff they just sit their to harash customer instead of helping them. they provoke the customer by again asking the same information atleast thrice on the same call, and that too useless. again either they are not trained properly or trained in such a way to harash customer. I too Belong to service industry and the single motto is TO satisfy the customer not to Harash the customer,

now i just want That you should Talk on Behalf of me with Relaince Broadband, so that they should Improve their services and server, which logout me properly.

Read full review of Reliance Communications
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

Contact Reliance Communications customer service

Website

www.rcom.co.in

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with Reliance Communications?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Reliance Communications Customer Service. Initial Reliance Communications complaints should be directed to their team directly. You can find contact details for Reliance Communications above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Reliance Communications. Discuss the issues you have had with Reliance Communications and work with their customer service team to find a resolution.