Reliance Communications review: subscription of caller tune whitout activation 25

Relationship No. : [protected] Reliance CDMA Mobile No. [protected] Tariff Plan Name: RIM_24MAR_ZEROPlanNW Subject: Complaint for “No Network” on Reliance CDMA Mobile at Residence Malad East Mumbai 400097 since last January 2015 Sir, I Hitesh Doshi using Reliance CDMA Mobile No. [protected], draw your kind attention for complaint “Request for Solution on Poor Network” Sr.No. [protected] Dt.24/12/2014, SR No.[protected] Dt.17/01/2015, SR No. [protected] Dt.28/03/2015 and SR No.[protected] Dated.22/04/2015, which is still not get solves. Now in More and more places I find Reliance CDMA No network- there is no network in Mahad MIDC, Raigad Dist. While my visit to Nagothane Dist. Raigad On July 29, 2015 to Maharashtra Seamless Limited, Pipe Nager, NH-17, BKG Road, Village-Sukeli, Nagothane, Dis Raigad-Maharashtra-402126-Found No network on Road and Inside Plant- You can cross check with my call History And on my visit to Shankheshwar Gujarat on July 31, 2015 -Found No network on Road and Inside Shankheshwar address read as Shankheshwar Parshwanath Jain Temple, Dist.Patan, Gujarat Pin Code-384240, you can cross check with my call History We herewith request you to give us correct status on “No Network” issue and try to resolve the said important issue by putting more efforts, working force. Your immediate action in this regards will be appreciate Regards Hitesh Doshi +[protected]

I am using a reliance CDMA number from past 7-8 years.
it is disconnected from past 1 week. i am not getting responce from customer care how to activate it. prompt action will be appriciated.

Regars,
Swapnil.

Sir,
mene 16-03-2011 ko reliance GSM [protected] ki MNP reliance CDMA karwai thi.no to chalu ho gaya par last 2 months se is no par e-reacharge nahi ho raha h.costmer care me bat ki to bataya ki aapki formelity fir submit karwao.mene apni formelity kam se kam 4-5 bar jama kara di fir koi dhyan nahi de raha h.koi sunane wala hi nahi h.
please help me,
[protected]

Hello
i m Deepak Maheshwari s/o. Sh. S. L. Maheshwari with mobile no [protected]
on my mobile in last 1 days i got message from reliance that
"Your Subscription to job on phone service has been activated at 30 Rs..."
and the 30 rs is deducted from my mobile prepaid A/c.
after that i call reliance customer care(*333) and complaint abt this
they say sorry and unsubscripted the job on phone from my mobile but deducted amount
not came back.
this few month its any time

plz help

Thanks regard

Deepak Maheshwari
M. [protected], [protected]
E-mail : [email]Deepakkota.in@gmail.com[/email]

Sir
I was using a reliance CDMA prepaid connection ([protected]). One day i received a call to convert my number to postpaid. He was giving me an attractive plan and encouraged me to convert my number into postpaid. I agreed to activate postpaid. They received all the required document and security deposit (Rs. 250/-). After one week when my number not converted I called them. They told me that security deposite for my area is Rs. 500/- and I have to deposite another Rs. 250/-. I refused. After some days I received another call with a request to convert my number into postpaid. He then told me the plans which are totally different. I asked for the plan which i was briefed before. I recieved a number of call with a request that that was a mistake by them and they requested my to activate my number in postpaid for one month with a suitable plan available with them. I agreed. They promised to me that after one month if i want then i can convert my number into prepaid and my security deposite will be adjusted in my bills. Now i want to convert my number again to prepaid. But reliance customer care is telling to give all the billed amount to convert my number to prepaid. After 6 days the sucurity deposite will be delivered in my billing address. I request to investigate the matter and justice may be given to me. Thank You.

Dear Mr. Kumar,

With reference to your e-mail regarding refund issue for your Reliance Mobile number [protected], please note that as per confirmation received from relevant department, we would like to inform you that your issue has been escalated to our concerned department in order to get the resolved.

For further details, you can visit our web-site www.rcom.co.in or write to us at serviceassurancecell@relianceada.com or fax us at [protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Moumita Chandra
Service Assurance Cell
Reliance Communications

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Ranjit Kumar (ranjit_k@aol.in)
Date: Sunday, December 27, 2009 02:03 PM
To: serviceassurancecell@relianceada.com (serviceassurancecell@relianceada.com)
Cc: Rcomnodalofficer.Bihar@relianceada.com (Rcomnodalofficer.Bihar@relianceada.com); customercare@relianceada.com (customercare@relianceada.com); complaints@complaints.com (complaints@complaints.com)
Subject: Re: Reference to your mail

Hi,

I am not getting any update.

Thanks & Regards
__________________________
Ranjit Kumar
Email: ranjit_k@aol.in
Cell No. : +91 [protected]
______________________________

-----Original Message-----
From: serviceassurancecell@relianceada.com
To: Ranjit Kumar
Sent: Fri, 25 Dec 2009 11:05 am
Subject: RE:'ADAG=[protected]' Reference to your mail

Dear Customer,

This is in response to your e-mail regarding your Reliance Mobile number [protected]. Please note that your request is logged as Service Request ID [protected]. We have taken up your issue with concerned department and will respond to you in next two days.

We regret for the delay and inconvenience caused to you.

We assured that we would do our best to resolve your concern.

For further details, you can visit our web-site www.rcom.co.in or write to us at serviceassurancecell@relianceada.com or fax us at [protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Snigdha B Ganguly
Service Assurance Cell
Reliance Communications

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Ranjit Kumar (ranjit_k@aol.in)
Date: Thursday, December 24, 2009 12:42 PM
To: serviceassurancecell@relianceada.com (serviceassurancecell@relianceada.com); customercare@relianceada.com (customercare@relianceada.com)
Cc: Rcomnodalofficer.Bihar@relianceada.com (Rcomnodalofficer.Bihar@relianceada.com)
Subject: Re: Reference to your mail

Hi,

Any progress on this because i got case id for this & as per call center call has been resolved.Why it is happened .

you have left 22 days.Need update on urgent basis.

Thanks & Regards
__________________________
Ranjit Kumar
Email: ranjit_k@aol.in
Cell No. : +91 [protected]
______________________________

-----Original Message-----
From: serviceassurancecell@relianceada.com
To: ranjit_k@aol.in
Sent: Mon, 30 Nov 2009 5:25 pm
Subject: RE:'ADAG=[protected]' Reference to your mail

Dear Mr.Kumar.

We understand the inconvenience caused to you and take this as a feedback to improve our services to meet your expectations.

This is with reference to your mail concern regarding refund amount for Reliance Mobile Number [protected]. Please note that as per the confirmation received from the relevant department the issue has been escalated to concerned team in order to ge the issue resolved.

We appreciate your patience in this regards.

Also, we believe in taking care of our customer needs first.

For further details, you can visit our web-site www.reliancecommunications.co.in or write to us at serviceassurancecell@relianceada...com or fax us at [protected].

Prepaid customers can call on *333 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Postpaid customers can call on *222 (Toll free) from your Reliance Phone or 3033 3333 from any other phone.

Yours sincerely,

Satyajit Das Mohapatra
Service Assurance Cell
Reliance Communications

"NOTICE: Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail (including attachments). Requesting you to please create a shorter message (including attachments) with size less than or equal to the allowed mail limit in all your future communication.

The information provided is based on prevailing terms and conditions of the company, which, are subject to change without prior notice.

This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.

-----Original Message-----
From: Ranjit Kumar (ranjit_k@aol.in)
Date: Monday, November 30, 2009 11:58 AM
To: RCOMNodalOfficer.Bihar@relianceada.com (RCOMNodalOfficer.Bihar@relianceada.com)
Cc: serviceassurancecell@relianceada.com (serviceassurancecell@relianceada.com)
Subject: Re: Fw: Security money not refund ([protected])

Hi,

Thanks for the reply .I am unable to understand why it will take 2 month time to resolve the issue for the small amount.

Thanks & Regards
__________________________
Ranjit Kumar
Email: ranjit_k@aol.in
Cell No. : +91 [protected]
______________________________

-----Original Message-----
From: RCOMNodalOfficer.Bihar@relianceada.com
To: ranjit_k@aol.in
Sent: Fri, 27 Nov 2009 4:14 pm
Subject: Fw: Security money not refund ([protected])

Dear Sir,

As per your request
The MDN has migrated to prepaid on 15th Nov-09..within 60days the refund amt will be sent to customer.

RCOMNodalOfficer Bihar/RCOM/RelianceADA
Sent by: Madhusmita Prusty/RCOM/RelianceADA
[protected]:44 PM To Seema Kauser/RCOM/RelianceADA@INFOCOMM
cc
Subject Fw: Security money not refund ([protected])

Dear Seema,
Plz do the needful

----- Forwarded by Madhusmita Prusty/RCOM/RelianceADA on [protected]:48 PM -----
Ranjit Kumar
[protected]:50 AM To complaints@complaints.com
cc serviceassurancecell@relianceada.com, Rcomnodalofficer.Bihar@relianceada.com, customercare@relianceada...com
Subject Security money not refund ([protected])

Hi,

My self Ranjit Kumar having a Rim mobile number of [protected].Few days back i have deposited as a security money RS 250 for making my connection prepaid to postpaid.

Now I have again converted my connection from postpaid to prepaid but I have not got the refund money (Security Money).

Request you to look in to this & refund my money because I have cleared all the payment.

Thanks & Regards
__________________________
Ranjit Kumar
Email: ranjit_k@aol.in
Cell No. : +91 [protected]
_____________________________

Hi it is ravishankar Kumar I am unsatisfied due to network problem. I have complained to c.c.e. But there is no action. why?

Hello
i m Ankita Soni with mobile no [protected]
on my mobile in last 1 days i got message from reliance that
"Your Subscription to job(Love Shairy) on phone service has been activated at 30 Rs..."
and the 30 rs is deducted from my mobile prepaid A/c.
after that i call reliance customer care(*333) and complaint abt this
they say sorry and unsubscripted the job on phone from my mobile but deducted amount
not came back.

plz help

Thanks
Ankita Soni

A SHOW ON INDIA TV AT MIDNIGHT 12 AM TO WIN CASH PRIZE UPTO RS 5000. QUE: WHO IS THE CRICKETER IN THE PICTURE? CALL AT RS 10 PER MINUTE FROM RELIANCE MOBILE. I CALLED 5664411 FOR 1 MINUTE. BUT MY BALANCE RS 40
DEDUCTED. I TALK TO CUSTOMER CARE OF RELIANCE. BUT HE TOLD ME THAT I CALLED FOR 220 SECONDS. BUT I ONLY TALKED FOR 58 SECOND AT 12:11 AM ON 2 AUGUST 2010. INDIA TV NEWS CHANNEL IS FRAUD AND WORST LIKE AS RELIANCE
MY NO:[protected]. Abhijeet mishra, gujarat.

I am logging the complaint against relaince cdma connection, Customer care executive Ms. Menaka, Mr. Rakesh & there supervisor Mr T. Narayanan. My complaint no is [protected]...

I am using relaince cdma connection and facing the problems of amount deduction from my account. They have automatically activated some stupid services on my number due to this there is negative balance running on number.. i told them i have not activated any such services, even requested to transfer the amount which got deducted but they refuesd to do so. Due to this my outgoing calls facility is not there and i cannot make any calls even my work (business) got is effected.

namasthe sir
balance was deducted even though i have not activated the mobile on that date and when i was calling to customer care they r telling thwt u only activated.but from recharge date on wards i have not switch on the mobile in 2 cases only i have switched on my mobile please check the received details otherwise i can go through consumer court it is second time bal deduction first time i have given chace to ur company
regards nagarjuna mobile no [protected]

Sir,
mene 16-03-2011 reliance GSM no.ko reliance CDMA me porting karwai thi.2-3 months to thik chala.lekin is no par ab E-reacharge, massage service, activate nahi ho raha h.e reacharge nahi hone se mai paper recharge se kam chala raha hu.coustmer care me b complain note karwai.2 se 3 bar formality b jama karwa di par meri problem soul nahi hui.koi sunta hi nahi h.
please aap meri prob dur karne me meri madad kare
Thanks
mob. +91 [protected]

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Dear Customer,

We regret the inconvenience caused to you. This is to inform you that your concern has been noted. Please provide us your contact details such as Full name, mobile no., and the type of Inconvenience you are facing, so that we are able reach you. Our team is eager to help you.

Regards,

RCOMcare

Hi,

We hope we were able to assist you with your complaint to your satisfaction.

In future, you may write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

Hi,

We apologize for the inconvenience caused to you. Your problem has been escalated and a quick resolution team is working on this. We shall come back to you shortly.

In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

Hi,

We apologize for the inconvenience caused to you. This is to inform you that your problem has been escalated and our concerned team is working on the resolution. We will get back to you shortly. In future, you may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

Sir
My number has been closed by reliance customer care temporarily. My present new numbers are [protected], [protected], [protected]. You can contact me on these numbers. Further I'll not pay a single ruppee till my complaint has been redressed. Thank You.

Hi,

We tried to contact you on the number mentioned by you but were not able to speak with you as the number was not reachable. In future, you may also write to us at http://on.fb.me/fzplqp for the assistance required.

Regards,

RCOMcare

Hi,

We are extremely sorry for the inconvenience caused to you. This is to inform you that your problem is escalated and our team is working on the resolution. We will get back to you shortly. You may also write to us at http://on.fb.me/fzplqp.

Regards,

RCOMcare

Relience chor hai, matherchodlogone mere bhi paise hamesha bematlab deduct karte hai, koi to bataye ki in harami, kutte, kamine, rascal, ###, chor logoko kaise sabak sikhaye koi hai mai ka lal, main ek bar police station bhi gaya par koi fayda nahi hua, shayad anil ambani ki biwi/betiya ko khane ke liye paise nahi hai isliye mere a/c se deduct karte hai

I am a pre-paid CDMA customer. I agree same thing happening to me many times. Reliance is activating all value added services without customer knowledge.

i have not actived any service then aslo my balance get reduced.i am not making request for coller tune service then also coller tune get activated on my number.
i am getting message like "you have activated coller tune service @ Rs.1/2days."
i want to unsubscribe from all value added service.so consider my request and help me because from Pandharpur city i can not call to customer care.
My mobile number is:-[protected].

have been charged and money deducted from account without my activation done for caller tune it was activated by the company itself.and poor customer executives are of no good. my no. [protected]

same happened on my number for many a times and bad executives are of no good.