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Reliance CDMA / cheating of reliance

Having a Cellular connection No.[protected] The Reliance Infocomm have deducted approx. Rs.1100/- by activating unwanted services in my Cellular Phone so far….

Whenever I contact Customer Care to ask about the services they say “ You have activated all services”. The Well Trained ( Trickster) call Centre’s personnel’s promised me several times to give back the deducted money. But Its never happened.
I also requested them NOT TO ACTIVATE ANY SERVICE without a WRITTEN NOTE from my side. But…… they can’t.

But continuously and intentionally they are after my balance. I think Reliance has made a policy to “deduct money from all the pre-paid customer by activating various unwanted services” .

I am completely dissatisfy with the company's policy of “ DEDUCTING MONEY BY ACTIVATING UNWANTED SERVICES” and waiting for TRAI’s new policy to change the Cellular operator.

Forwarding a copy of this message o TRAI and CONSUMER
REDRESS FORUM.

Mohammed Irfan ( Journalist)

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