Reliable Remodeler / Bogas leads
I'm a general contractor and I have been signed up with Reliable Remodeler for a 2-1/2 years. I have accepted about 10 leads which I have to pay for each time plus a monthly fee. They say on there web site that they send out leads up to four contractors. In the 2-1/2 years I have been signed up with them I had one call back, two hang ups just after I gave my name and most never called back. I always kind of suspected they might be giving out leads to more than four contractors in my area but was not quite sure. Two weeks ago I got a lead for a kitchen remodel it cost me $80.00 but since things are a little slow I thought I would go after it. I called up to five times and never got an answer. The last call I placed I asked the person that wanted there kitchen remodeled to please give me a call that I suspected the company was giving out a lot of contractors names . About a week went by and the guy that wanted the kitchen remodeled called me and and said he had gotten so many calls from about 15 different contractors and sometimes the same contractor a couple time a day.
I called Noah my account manager at Reliable Remodeler and complained and all he said was they don't give out leads to that many contractors and he was not going to refund my $80.00 but instead give me a couple more leads to make up for not getting any where on the kitchen lead. I said to him to cancel my membership. It will be interesting to see what other charges they try to put on my credit card. To all contractors, I would not sign up with them unless you want to throw away your money.