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Reiman Publications

Reiman Publications review: Bad customer service 1

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11:16 am EDT
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Found an $80.00 charge on my account. When I called the number listed, it said "Welcome to Reiman Publishers." After about 5 minutes, with a machine that did not understand, was connected with someone in the far east.

Tried to explain I had not order any biz kit and did not know why I was being charged. Finally connected to someone in the US who told me it was not Reiman Publications, and they had not charged me anything. Had ordered Taste of Home magazine.

The next day, after paying bill, I got the $80 charge. Was told my US representative they had not charged me, then was disconnected.

If this is how they treat customers, I will not be renewing my subscription nor, will I ever get one again from them.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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1 comments
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Bonnie S
, US
Nov 21, 2009 3:39 pm EST

I sympathize with you. In today's mail came a nasty letter for a payment of a $10 subscription fee. Pay up or they will sue me...for $10? I can't remember getting them and if I did I would have sent them a cancel across the bill. This magazine company gives me a bad "Taste" in my mouth to order anything else. BAD magazine offer. Stay far away from this offer.

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