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[Resolved] Rehlat Online Services / why my return ticket is cancelled

1-5 Heliopolis cairoPersonal, Egypt Review updated:
Contact information:

I booked a ticket from Egypt cairo to New Delhi India on the 19th of November, I missed the flight for some reason and the airport teller told me that my return ticket is automatically canceled too, so Plz I want to activate my return ticket urgently just advise me what I should do and I will proceed as I'm in India now and I'm on budget has no extra money to book a new whole ticked, waiting ur reply urgently

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Rehlat Online Services Customer Care's Response, Dec 05, 2018

    Dear Eldaly,

    Greetings From Rehlat!

    Request you help me with your Rehlat booking Id or your contact number so that we can contact you at the earliest and get this sorted for you.

    We look forward to hearing from you.

    Regards
    Customer Delight Team
    Rehlat

  • Rehlat Online Services Customer Care's Response, Dec 05, 2018

    Dear Eldaly,

    Greetings From Rehlat!

    Please share your India contact number so that we can contact you at the earliest and get this sorted for you.

    Awaiting Your Response.

    Regards,
    Customer Delight Team
    Rehlat

  • Rehlat Online Services Customer Care's Response, Dec 05, 2018

    Dear Marwa,

    We have tried calling you a couple of times on your registered number but the number doesn’t connect. You can contact me directly on +91 7989670017 or you can email us on help@rehlat.com

    We truly appreciate your business with us.

    Regards,
    Customer Delight Team
    Rehlat

  • Rehlat Online Services Customer Care's Response, Dec 17, 2018

    Dear Ms Eldaly,

    We terribly regret the inconvenience caused.

    Please be informed that the issue is taken care of and we have sent the updated E-Ticket to your registered email address with us.

    We truly appreciate your business with us and thank you for your understanding and immense co-operation.

    Should there be anything else, please let us know.
    We are here to help.

    Regards,
    Customer Delight Team
    Rehlat

Ma
Dec 4, 2018
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Comments

  • Ma
      18th of Dec, 2018
    0 Votes

    The case is solved by the wonderful Candida!! thank you so much for ur patient and professionalism.

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