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registered parcel / no information

1 jubail, Saudi Arabia

Ihave sent a registered parcel to Dewas, India by Saudi Post. The tracvking number for the shipment is RR[protected]SA.
WWW.SP.COM.SA tracking shows as 'Departed to Mumbai' since 17 June 2015 after that till date (28 June 2015) there is no further status. The website site just keep showing 'Departed to Mumbai' .When I checked with Saudi Post they informed me that further update can be shown only when the movement of parcel s updated in India.
This situation is ot acceptable by any international /Indian norm. Please update and inform when the parcel shall be delivered to the recipient.

Su
Jun 28, 2015

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