Reginald Hutchinson / refund
I went on a site to see about getting a loan online. I did not complete the loan process. Next thing I know I recieved an email confirmation from ID Theft. I immediately called them and cancelled. The lady I spoke with told me told me that she had cancelled it and that there would be no more charges. I mmediatel spoke up and said no mam, I don't want to be charged period, because this is not a service that I want. The lady said, "you have been cancelled and your account will not be charged". The very next day my account was charged 33.98, which sent me into an overdraft of 34.00. I want a refund immediately, and also a refund for my overdraft charge of 34.00. This is my cancellation# 4081358.