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Rediff / Delivering Fake Products

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Issue Description: Order Number - 12619492 My order was supposed to be delivered on 6th of nov as I was not available parcel went back to the warehouse. I spoke to customer care team and the Telesale order was placed by executive over call. I ordered for the product "Wireless Bluetooth Stereo Headset Neckband Style LG Tone Hbs730 White". Shipment was received by my roompartner as I was out of station, as soon as I came back I opened the sealed parcel and It was very disappointing to see the product received was black in colour and also the product seems to be fake as I ordered for original LG Headset. Customer Delight Team is even worst than the product delivered. Please Help me to get my hard earned money back.
Su
Nov 23, 2015
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Rediff.com India Logo Rediff.com India
Customer Care Service
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78 Reviews
1st Floor, Mahalaxmi Engineering Estate, L. J. First Cross Road, Mahim (W)
Mumbai
India - 400016
+91 226 182 0000
+91 222 445 5346
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