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Redi Set Go Xpress



Complaint Rating:  88 % with 8 votes
88% 8
Contact information:
United States
I purchased the redi set go express with the buy one get one free. They neglected to tell me that I would be paying more for the free item in shipping. I was unaware of this at the time of purchase. When I recieved my product, I wasn't overly thrilled with it as I thought I would be. The portion sizes were too small for dinner portions. This is a great product if you were living alone. However, if you own a George Foreman grill, this works the same as far as I'm concerned.

The biggest problem is that I paid $110.60 for the two and had added the pans etc to the order. When I returned them, I only received a credit of $50.30! When I called customer service they told me that the $60.30 difference was for the shipping charges!!!
Can you believe that they charge that outrageous amount for shipping!!
No wonder kathy is still in business.

I purchase a lot from offers online and I have never, ever been charged this kind of money for shipping even when there is a buy one get one free involved.

I am going to report this to the better business bureau for the reason that hopefully no one else will end up losing out on nearly $61 for shipping charges!!!
Complaint comments Comments (2)    Updated: Complaint country United States Complaint category Consumer Electronics


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D  29th of Dec, 2010 by    0 Votes
The TV commercial does say you have to pay additional shipping and handling for the second one. And with most companies, you don't' get a refund for shipping and handling. If someone on the phone is speaking too quickly to understand, that should be a red flag to say "thank you very much" and hang up. I am still researching and plan to buy one after I have had all my questions answered.
N  3rd of May, 2014 by    0 Votes
Tafflon pealing of the grill

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