Redbubble
reviews and complaints

I'm upset because I ordered a throw pillow for my mom for Christmas, and it arrived with a large slit with the contents of the pillow falling out. I bought this as a gift. Therefore, surprise ruined. Might not be a big deal to most, but it pissed me off. I have looked at their site for a phone number or something to let me talk to a customer service rep, but have not been able to locate one. Big surprise. I will never order from this company again. I do not blame UPS either, as I'm friends with my local delivery drivers. First and last time ever placing an order. Shame on you, Redbubble!

Like so many others complaining about shipping during the holidays, I too paid approximately $20 to have a sweatshirt delivered by December 19th, and it is now December 21st. As it was a gift for a party on December 20th, I was extremely embarrassed. Also, the customer service number I found is no longer working. I would NEVER order from this company again!

Hello, I ordered two Throw Pillows with inserts on the 16th December, 5 days ago now, with an expected delivery of being 22nd December at the latest. It is now the 21st and still hasn't been made or shipped(after your websites states that items are normally shipped within 48 hours, 3 days being maximum). Can you please find out where my order is? You have no contact email or number and I have now made plans so if my order isn't going to arrive before the 25th December then I will no longer want it as it as a Christmas present and I will be requesting a full refund. Order number: [protected], Thanks

I ordered 4 items for Christmas and paid the extra $25 for it to be here TODAY, 12/21/17 and it is not. Your customer service number, no one ever answers. These items are Christmas gifts and I NEED them. I would not of paid for express shipping if y'all were going to take your sweet time delivering it anyways. Or ordered it somewhere else that doesn't lie and has actual customer service. I need my order TODAY like promised.

Like so many others, I paid through the nose for express shipping to ensure a gift would arrive before Christmas. It's supposed to be here tomorrow and guess what? It hasn't even made it out of production. There's no customer service number to call, and there's no response to email form, Facebook posts, or tweets.

The item I ordered was the one my child wanted the most. So, what do I tell her? That the company took Mom's money and could care less if the item arrives? What a ripoff. Stay far, far away from these guys.

I ordered a Christmas present on 14th December and paid £28.20 for it to be delivered on Tuesday 19th December. This did not happen! The reason I paid for it to be delivered on Tuesday 19th was because it suited me best...i have not got what I paid for!

I expect a response within the next 7 days with an offer of a refund of what I paid for delivery as this was not the service i recieved and also an explanation as to why this has happened!

Hello, so I ordered a Throw Pillow and insert on the 13th December, 6 days ago now, with an expected delivery of between 18th-20th December. It is now the 19th and still hasn't been made or shipped(after your websites states that items are normally shipped within 48 hours). Can you please find out where my order is? You have no contact email or number and I have now made plans so if my order isn't going to arrive before the 22nd December then I will no longer want it as it as a Christmas present and will be requesting a full refund. Order number: [protected]. Thanks

I ordered a phone case on the 8th December, it's supposed to be a Christmas present. Unfortunately, your services have been terrible. I've had no further updates since the order confirmation, expected it last week and now if it doesn't come before tomorrow I won't be able to get it until after Xmas! In this case I would like a full refund for your terrible services, if you even bother to check your customer service complaints, as you have no email etc I can reach you on- I'm from the uk so can't call. Thanks for, well nothing to be precise.

You sent me the wrong t-shirt. I simply want the correct one I ordered asap. A Skakas t-shirt. Please correct Now as it has taken me all day to try to contact you. And now i can't even send this complaint because I haven't written enough words. Seriously. Please just sent my order today as i need it for xmas. Its the one and only thing i can afford to buy my son this year and it hasn't even been sent correctly. I'm not happy. Email me your response asap

This "company" offers absolutely ZERO customer service! There are no listed phone numbers and their "online chats" start (and finish) with "how can I help you today"? Clearer answers can be gotten from the Trump Administration. It's sad, the products are pretty nice but heaven forbid you need assistance because you won't get any. I ordered two products from this company and when they arrived they were both the wrong color. It was impossible to reach out to anyone with the company to find out my options. I ordered two travel mugs. One was supposed to be orange and the other light purple. When they arrived they were both blue. I NEED to SPEAK to a live human in customer service.

After paying a rediculous £14.28 for express shipping the mug I ordered was never recieved. The customer service is absolutley appalling, when trying to complain or get my money back the only way I could contact them directly was through their facebook page via messenger. After explaining my situation they replied asking for my order number THEN BLOCKED ME SO I COULDN'T REPLY. I believe this to be disgusting customer service, I have wasted my money - please be wise and don't waste your's.

Hi, i am very worried because my order says it is still in production even though the estimated delivery date was the 14th of december. The order number is: [protected]
And my email address is stephanie.[protected]@outlook.com. I really do need this product before the 21st.
Please could this be looked into? I can not find another contact email address to be able to speak to anyone. Many thanks

I've just paid for my canvas paint. Bank of America charged me for 79 dollars, but I didn't get any payment information and item number. Looks like I didn't make purchase, because after I clicked on confirm payment, it said that "The zip code you supplied failed validation". I thought I did pay, but my bank shows me that I made transaction for Redbubble San Francisco CA

I was expecting my delivery on the 13th of December. I was happy with this delivery date, as I needed the gift for the 14th.

The deliveryman knocked on my door on the 13th, however, I was in the shower at the time. Unable to answer at the time, I quickly rushed to my door once out of the shower. I was shocked to see that there was no parcel, nor any slip informing me where my package was. I need this order for tommorow, and I have no idea when it shall arrive now.

Dec 9th
Customer Service rep provided misleading information about the difference of regular shipping and express shipping. I was advised to pay for express in order for my order to get to me before Christmas, yet the website said something completely different and I realized afterwards that I would have had plenty of time to receive the order if it was shipped regular.
After explaining my concerns to another customer service rep, I was quickly dismissed.
Awful customer service!
The t-shirt I ordered is awesome and in no way does the artist's work reflect how I feel about this company.
WILL NEVER BE ORDERING FROM THEM AGAIN.

I have rebuke had two artworks wrongfully removed and the outcome is I can put the work back up myself. This is not acceptable to me for the following reasons:

1) I lose the comments
2) I lose the sales history by design
3) I lose time it takes for me to put the work back up

Why should I suffer loss for over zealous copyright enforcement based on nothing but meta tags on artwork.

I even contacted a lawyer I NZ to dislike the removal of one artwork.

I am asking RedBubble please reinstate the following artworks by zomboy

1) All we are saying is gove peace a chance
2) tattoo tiger
Onc the artworks are put back up I can then change the meta tags.

Regards
Stephen Harris

I ordered 2 orders of studio pouches and it never said my order went through and I never got an order number the cost was deducted from my account and I am wondering if my orders will come or not and if not i want a full refund. I have not recieved my neither of my orders which were supposed to arrive between December 4 through December 6 and I still haven't recieved my orders and I did pay for 2 orders.

redbubble, where are my hoodies that cost me 90 dollars?
I have been waiting for two months.
You charged me so quickly... But then you forgot about me.
The worst thing is that they have no contacts at all, only an email. But I wrote numerous emails and filler their online form, everything was hopeless.
I don't like being robbed and can't believe it happened to me too.
What a terrible place for spending your money :(

Please respomd to my emails, your company sucks big time redbubble, im sending back all the shirts that i asked not to send that were bought without my approval, your customer service is horribble and your a bunch of loafers, ty, steven wisnieski.I want a refund and will be sending back all the shirts.

Https://help.Redbubble.Com/hc/en-us/articles/201250609

I ordered a Monstera Maze duvet cover $127.41 worth and paid for an expedited shipping. The website promised to deliver it within one week, but I haven't received anything yet.
oh I forgot to mention that the order was placed on October 7th, today is November 14th.
Customer service has no clue, as usual, they say everything is ok and the item is on its way. But I don't believe it. If it was a standard shipping, then ok, maybe I would fall for that, but it's an express shipping, it shouldn't take so long ... Oh well, going to wait for a bit longer, we'll see...