Red ONE Network / billing matter
On 30th Nov 2018, I purchase Redone in Mydin Bertam Kepala Batas Penang with amount RM 35 (RM 25 is will be advance payment for first month), the agent told me my billing will start on Dec 2018, but i found out you charge me Nov is RM 18 and Dec rm 46, this is insane!! i just register and total billing i paid almost RM 100 (less then 1 month). i went to Redone Service centre on 28 Dec to pull out the number and i paid the balance amount.
Today u all call again and request to pay balance another rm 10 cause i request upgrade from rm 38 to rm 48 on 1st jan 2019..this is really crazy..after i pull out and paid do u thing i do that request??????????
I want you guys settle this thing and dont disturb me again or i will saman you all coz all nonsense charges and viral that redone is suck service.
Name: Muhamad Shairul Irfan bin Shairulsham
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