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Red Lobster
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1.2 437 Reviews

Red Lobster Complaints Summary

21 Resolved
406 Unresolved
Our verdict: If considering services from Red Lobster with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Red Lobster reviews & complaints 437

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A
5:09 pm EST

Red Lobster store, bugs, bad customer service

Me and my family get together alot and we love red lobster but this particular day we went to a different one because we had family in town so to accommodate them we went there.first of all we traveled almost a hour there the staff was rude and I kept telling them it was flie flying around well we killed one because it just wouldn't leave next our food was brought out and as we were eating here come the flies one landed right on my shrimp I didn't want the good then we just left.why is it so many flies in there it's cold outside

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pobarjenkins
Minneapolis, US
Feb 12, 2017 1:25 am EST
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I don't know what they could have done for you about the flies. Did you want them to come over with a fly swatter or something? Bugs move indoors in the winter if they can.

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5:04 pm EST
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Red Lobster service and food

I attened to red lobster on. 3360 camp creek parkway with my mother in law and newphew. Never had any problems with red lobster before that why we were so eager to return. The waiting time was over 45 mins on week day. By the time we got to the back we were glad to see dinner rolls. The waitress seemed really impatient and once again we waited almost 20 mins for our food. Even after the horriable service i stll left ab ten dollar tip. Im only filing and complaint because i work in food service and i think the company should give this location an second look. I spent almost 100 on my family and i was not satitfied. Please reach out. Thank you in advance.

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11:06 pm EST

Red Lobster serve and food

My husband and I went to Red Lobster in River City, Jacksonville, Florida (don't know the street name because receipt was not given back) on January 24th. We sat there over an hour before getting our food, place was not crowded and I ask the waitress about the biscuits and she said they were cooking them. The biscuit came about 10 minutes later, gave us 3 biscuits and they were smaller than the palm of my hands as a woman. I ordered create your own for $18.99 with an addition $2.49 for fried scallop. I think this was ridiculous when you on gets 4 scallops and 8 shrimps with 2 sides. My husband wanted a bud beer, waitress said the machine was broke, ordered another beer, came back and was told that they had just sold the last one, then he ordered a Coroner beer, then I found out that that one beer was $5.09, this is ridiculous, I could see $3.00 for a beer. Customers need to be inform the price of alcohol or the prices be in the menu by the item. They food also wasn't hot hot as they tells you, it was warm. I was disappointed for the $52.48 that I paid as we were celebrating our 39th wedding anniversary. I really love eating at Red Lobster but this was one time that I was not happy eating at Red Lobster. They must have sent worker home early for people having to sit for so long to get their food and it was not crowded. I got there around 6:30 pm and left around 8:20pm

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8:23 pm EST

Red Lobster winterhaven fl

Myself my husband my mom my mother-in-law and her aunt went out to eat at Red Lobster ..they sat us in the back by the squeakiest kitchen door every time someone came in an out it was terrible noisey ..the service was so very ridiculously slow and that whole room was empty we were the only ones back there... we all love eating at Red Lobster this was the worst experience we have ever had...we ate at the winter haven fl restaurant..on Jan first around 6 pm...our bill was around 100 ...the food was good..but we almost got up and left because of the door and slowness ...my name is Lucille Bowland phone number [protected]. ..email [protected]@aol.com..address 307 e Pennsylvania St box 87 Amboy Indiana 46911 we would at the very least want another meal please thank you

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8:36 pm EST

Red Lobster melinda vander vieran is greedy and she ruins, destroys and tarnishes co-workers lives

Melinda Vander Vieran is greedy and She ruins, destroys and tarnishes co-workers lifes, Melinda ruined, destroyed and tarnished my life, Antoine Blutson(Uno), and other co-peoples lives by causing co-workers to quit and to walk out on their jobs at Red Lobster in 1994 and 1995! She got fired for stealing money at Red Lobster! She got what she deserve for what she did at Red Lobster in 1994 and 1995. I hope Red Lobster don't hire her back as the Manager!

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7:12 am EST

Red Lobster service

Our twins turned 18 k decided to have our annual Birthday family dinner here at Red Lobster this year... We called days in advance and let them know it would be twelve of us...when we arrived our table wasn't ready... I thought reservations meant that everything would be ready for us... We were eventually seated, and our biscuits were cold, I tried to get the attention of our server, but he was busy... It was a Tuesady night and I could count on my hand the number of tables open. Another server recognized my daughter and came over to say hi, but our server let her know he didn't want her in his section. When our food arrived, so did the other biscuits I had asked for.. Mostly all of our food was cold, our whole party was so turned off by this experience, we all got TO GO platters.. We also asked that they sing Happy Birthday for our twins, when we questioned that, they said, I guess we forgot. I am in the customer service business, I have worked in the casino industry over thirty years and I know good customer service and bad customer service when I see it... Our server was of a Indian race and we are all African American, and we were treated that way... I figured maybe he doesn't like black people?. It is a myth that blacks don't tip as well as other races... I work for tips and my wife makes sure we always leave a good tip... But this whole 18th Birthday dinner expierience was terrible and unacceptable... My wife told the manager about this and he said, we should have told him before paying the $150 bill that I already paid! But gave us a couple coupons to make up for it. My daughter dines here refuel you and could not believe this and insisted I write a letter. My server name was Shariful M. Store number 0575 on Dec, 20'2016 at 19:48. Check #32900 table 046. In Mays Landing NJ 08330. At the bottom of receipt. It says to contact James Miles at [protected]. The total on my bill was $148.57. My name is Mark Truss my address is 1059 Ocean Heights Ave unit 1108 Egg Harbor Twp. NJ 08234. I am just very displeased with our twins 18th Birthday dinner expierience. But I do thank you for your time reading this... Maybe my server was having a bad night... We all have them. Do I want him fired? Absolutely not... Just informed

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10:47 am EST

Red Lobster terrible service/unprofessional atmosphere

Dinner service 12/14/16 9pm

I am highly upset about the service at dinner last night. I am still shocked and appalled by the location and what has become of it.

I think the staff were "off" at just after 9pm. There were a couple people "hanging out" in the dining area and being very loud and disruptive. Now, I would not be complaining if is was a table full of people enjoying their evening a little louder than I would enjoy, but it happens to be customers and the staff being very unprofessional and loud. I didn't know that the dining area was a place to hang out and be disruptive. They could have easily moved the conversation/party to the bar area. But maybe not since all I heard was a deck brush cleaning the bar floor or something very similar to that.

I have never been here when it felt like the staff was so ready to go at 9pm. I feel like I should apologize for arriving to the location after 9pm, but seeing that other professionals may not get out of their job until after 7 or 8, I find that hard to do. Exceptional service should be given until the last table leaves. Even if the closing time is 10pm.

The service provided by derrell w was less than stellar. I felt rushed the entire meal. I was never offered another glass of wine or dessert. Waters were not refilled. 2 appetizers were ordered and did not get delivered at the same time. (Calamari and the seaside sampler) while ordering the meal, he stepped away from the table while I was deciding on my side option. (Um, ok.) the dishes were not cleared when the entrées were delivered (Bar harbor lobster bake and lobster, shrimp & salmon). The check was dropped well before halfway through the entrées. The table next to us had a tray jack and dirty dishes there the entire meal. We finished what we wanted of our meal. Asked for boxes and paid. The manager came into the dining room, yelled something and everyone sprung into action. The server came back and asked to remove the dishes I had shoved out the way. Why now? $4 cash tip on a $104 tab. Look it up. Check #63078.

I am sure you hear this all the time... But I used to wait tables. Now here is where my story gets different... Even managed a restaurant. Many of them. I was part of the opening crew that went around and opened new locations. I am very serious when it comes to the professionalism in a restaurant. This was far from it. We used to be required to do table touches to ensure the customer is enjoying their meal. I never saw anything that resembled a manager. Only heard the manager right before we were about to leave. Upon arriving to the front doors, they were locked. Which would be fine since it was 10pm. No one was up front to wish us well.

I will not be back to this location any time soon. And when people offer to go there, I will suggest them go elsewhere. I cannot believe how much this location has changed. I felt like I was in a playground amongst kids. I do not expect a gift card. It will go unused and will not be given to anyone else that I consider important to me.

How to rectify the situation? Refund the amount my extremely patient date paid. We do not get date night very often and this was the worst date night ever.

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2:41 pm EST

Red Lobster unlimited shrimp meal

On November 6th my mother and I ate at Red Lobster in Niles. We both ordered the unlimited shrimp dinners. Our greeting, salads and biscuits were wonderful, as they always are. They were packed for lunch and we waited a very long while for our food. We were were patient with that, however, we understood that they were short staffed for some reason due to the fact that we heard the hostess/manager on several occasions ask servers if they were willing to stay over their scheduled time. There seemed to be no shame in allowing customers to be aware that things were not running smoothly.

We both ordered the fried shrimp dinner. When our meals came to the table our shrimp was soggy and left little to be desired. As we were aloud, we order more of the same type. When it came it was just the same. Again, as we were aloud, we ordered a different kind of shrimp and it was somewhat better because it was not battered. The reason we went there for dinner was that we both wanted the fried shrimp so we were very disappointed. We budget our money, as everyone else does, and we do not treat our selves to expensive meals very often so this dinning out experience for us was not a happy one. We are not "those people that complain about everything" (we know those people DO EXIST) and we sat at the table when we ordered our last shrimp discussing whether or not we even wanted to mention how dissatisfied we were. I am a professional in retail myself and I made the decision that I would want this communicated to me. I asked our waiter to cancel our last ordering of the shrimp and to please send the manager over. She gladly did just that. The manager ending up bringing our last order of shrimp to the table and was very willing to discuss this matter with us. I started by telling here that we were not out to get a free meal but that we did want to explain our opinions. She explained that they were so busy and that the chef was making shrimp so quickly and piling it in containers (which was the reason for it being soggy). She apologized repeatedly. We explained to her that our waitress was wonderful and that we felt bad for her having to apologize to all of the angry customers all day because the shrimp was not being cooked to the usual "perfection" that Red Lobster has the reputation for preparing. She thanked us for our opinions and kindly excused herself from our table without ANY offer of a discount or gift card mentioned. We were sadly disappointed. Red Lobster #0366, Table 1, check # 68870, server was Victoria M., 16:10:12 Thanks for listening. Melissa Allen

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pobarjenkins
Minneapolis, US
Nov 17, 2016 9:45 am EST
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It sounds like they apologized for your poor experience which is absolutely what they needed to do. They are in no way obligated to provide you with a discount or a gift card and it is ridiculous that you are "sadly disappointed" in this. Clearly you were not JUST interested in having your opinions heard, but wanted something more than that. If you felt like you should have received something else, you could have been direct and asked the manager for some sort of compensation.

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12:19 pm EST

Red Lobster terrible service

On Sunday November 13, 2015 I went out on a date with my significant other to celebrate our anniversary. For our first date 2 years ago we went to Red Lobster, so we both decided to go eat there. To begin with, the wait is extremely long. After we got seated, the table was not properly clean and the chair still had crums. After waiting an additional 20 or so minutes we got asked what to drink and it took another 10 minutes to get our drinks. We then placed our order. My food was not properly cooked correctly and we were never asked if we wanted a refill for our drinks. This has seriously been the worst experience with Red Lobster, and it's very unfortunate because I extremely enjoy eating there.

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12:51 pm EDT
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Red Lobster amount of food for price

I bought the 11.99 lunch pick 2 so I ordered the hand breaded shrimp and scampi.to go. To my amazement when I opened the I had 4 little scampi the size of my little finger and smaller also the hand breaded shrimp had 6 extra small shrimp. I will never go and pay for that again and I will tell anyone who will listen to keep away from the RIP OFF

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Update by rbutch
Aug 21, 2016 12:55 pm EDT

I agree with complaint

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D
8:58 am EDT

Red Lobster lack of product

After watching ads on tv all week about red lobster's king crab legs, my wife decided that was where she wanted me to take her for her birthday dinner which was yesterday sunday july 17th ! that his her most favorite of any seafood dinner ! after we were seated and given menus, my wife told the server " i know what i want without a menu! it happens to be my birthday and i would like the king crab legs " ! when she was told by the server "we don't have any" in those exact words, i have never seen such a disappointing look on my wife's face in our 30 yrs. Of marriage ! thus is unacceptable and inexcusable ! red lobster should have not continusly ran the ads if there was any doubt about the availability ! will never go there again !

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Wine Is Good
Wine Is Good
, US
Jul 18, 2016 5:45 pm EDT

After 30 years of marriage she should be well used to disappointment if that is the attitude she has lived with all this time. Shame on you.

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essara
Winnipeg, CA
Jul 18, 2016 12:22 pm EDT

lol,
1 store does not represent all the stores in the area. and the adds on TV and radio is national tv adds, not local tv franchisee adds

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5:57 pm EDT
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Red Lobster service/product

My experience at Red Lobster today was terrible! The restaurant was basically empty, however, we were stuffed in a little table with a waitress with no experience. We begged her for bread. We asked simple questions about the menu and she was unable to answer anything. The meals were fine except when we asked for a few extra items. We felt as though we were asking for too much from the waitress. One of the deserts contained hair, but we were disgusted at this point and left it on the table. We spent between two checks 180.00 plus a 12.00 tip. We couldn't offer 15% considering our terrible experience.

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4:08 pm EDT
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Red Lobster bad place to work

Red Lobster in Rockford Illinois is a terrible place to work. I had worked there for 5 years before they fired me for "lying" on my application. My lie was the least thing they needed to worry about like, the stealing of people's belongings, sexual harassment from a certain female manager Debbie Anderson, racism, cutting employee hours for managers own financial gain. That's just some of the BS that was going on. Also having 4 mangers in house and 1 district manager all telling you how to do a certain job but in five different ways. The treatment of kitchen staff is crazy too. Cooks are not allowed to have drinks by them or taste the food even if it is extra but the servers are on their phones, eating, drinking, or trading prescription pills with certain managers. The managers are all complaining about spending too much money on supplies and extra hours, but they must being doing fine if they all buy new cars in a year's time. Insurance is a joke also. I'm not saying everyone is bad but some individuals get off on throwing other people under the bus there. I'm not saying I didn't lie on my application but after 5 years of service with no problems I think it's BS that I had to be let go. This shows me that Red Lobster corporate doesn't care about they're employees only money. I will never go back to this restaurant again and will spread the word around about this terrible place and the way they treat their customers and employees.

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2:27 pm EDT
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Red Lobster food

June 9, 2016

I took my husband to eat at Red Lobster-Texas St., Bossier, La. We ordered 2 of the better meals an they were both awful. My husband ordered the butterfly shrimp and what he got were small over cooked shrimp--hard as a rock.
I order a combination including lobster an it was all awful--the tiny piece of lobster I got was like chewing a piece of rubber.

I paid $42.43 for garbage I wouldn't feed my dogs.
I hope they enjoyed my 45 dollars as it will be the last they get.

This is copy of my Master Card payment.

Account History
Date Range: April 2016
Card Number :XXXXXXXXXXXX6554

04/01/2016 12:35:45 RED LOBSTER 0664, BOSSIER CITY, LA CASH PURCHASE $42.43

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Wine Is Good
, US
Aug 21, 2016 9:15 pm EDT

Only an idiot would post their card information on the internet. A good scammer only needs the last four numbers to steal your identity.

On another note, if the food was so awful, perhaps you could have said something at the time instead of waiting til you got hom to jump on the internet.

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11:48 am EST

Red Lobster understaffed

My husband and I went to Redlobster at 7 PM on 2/15/16 to celebrate my birthday and avoid Valentine's crowds by going a day later. When we arrived we noticed many unbussed tables and 2 sections of the restaurant "closed" and people waiting in the lobby. The hostess told us there would be a 40 min. wait. Another man said he had been waiting 1 hour already. The manager said they were understaffed and she had calls out for workers to come in. It was already 7 PM. What a disaster-we left.

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BaitandSwitch
Grand Junction, US
Feb 16, 2016 12:28 pm EST
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I was at the Grand Junction, CO location, it had to be the worst meal I've had, and the bathroom was so dirty.

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4:11 pm EST

Red Lobster the food

On January 28, 2016 I and my party of 9 had dinner at Red Lobster on Auth Road in Camp Springs MD. It was my Birthday dinner. The food made several of us ill, myself included. The morning of January 29, 2016 I awoke to stomach cramps and was late for work due to my stomach being upset and having to remain on the toilet for 30 minutes. One of my daughter had to remain home from work due to her stomach not feeling well, another daughter felt sick as well. No one in my party really enjoyed their food. The popcorn Shrimp was over cooked, the Salmon had a funny taste, the fries were close to being burnt, the Lobster dish was bland, ect. The time of our dining at this Red Lobster was around 8:30 p.m. our server's name was Allan, he was a great server not blaming him but the cook or the cleanliness of the preparation area must be the problem. Myself along with ALL of my party have decided we won't come back to that Red Lobster the only thing on point were the biscuits. Thank You
Here is my contact info Barrie Tatum [protected] anytime or [protected] M-F 8:00 a.m. until 5:00 p.m.

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8:23 pm EST

Red Lobster sue stinefast grabowski is evil and crooked

In 1994, Sue Stinefast Grabowski hired Melinda Vander Vieran as the new manager at Red Lobster Brown Deer in 1994 after Justin Matherne got fired.Melina cost me and the other Red Lobster employees their jobs.The other co workers walked out and quit because of Melinda's craziness and foolishness.I quit Red Lobster because of Melinda cut down my hours and she never gave me a raise at Red Lobster.In mid 1995 Melinda got fired for stealing money from Red Lobster.In 1994 and 1995 Melinda got greedy and start stealing money from Red Lobster. Sus Stinefast Grabowski hired managers Ed Travis and Johnny Moore at Red Lobster Wauwatosa.They were evil and crooked too at Red Lobster Wauwatosa in 1996. Do not work at any Red Lobster in the United States especially Wisconsin!

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2:24 pm EDT

Red Lobster the smell of the restaurant!

I went to Red Lobster located at 2201 Palm Beach Lakes Blvd in WPB Fl. I was greeted by the smell of 20 year old dirty carpet. As bad as I wanted to sit down and enjoy a nice lunch date with my sister. I could not tolerate the musty, moldy smell that crept into my nose. It has to be a way that they can have the carpets cleaned. It is bad for business to have a stinky restaurant. I don't plan on returning until the carpet is either replaced or cleaned. I don't really think its sanitary for a restaurant to have carpet. I also believe they make enough money to have that taken care of.

Signed
An angry customer

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10:28 pm EDT

Red Lobster burned food

I went in today 8-3-15, and ordered Admirals Feast, the Food was burnt and dry very Bad tasting. I had a hard time getting My Water glass filled, and I asked for the Music to be turned down they lowered the music for 5 minutes and then the Music was Blaring Like a bad Night Club, I got My bill for 49.00, for me and my wife, This was a bad Event for us, and I will drive some where else to eat, these People are Rude and do not have Manners!

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4:51 pm EDT

Red Lobster general manager

Hello, my name is Arielle Holmes. I'm currently employed at Red Lobster located at 170 Wolf Road. I have only been employed there for 2 months and already have many issues to discuss. On Monday May 4th, I sat down with a Manager by the name of Jeanie. I informed her that I may be putting my 2 weeks in due to me getting a job at AFLAC as an Insurance Marketing Coordinator. I currently attend SUNY Albany full-time in Business Management and Marketing. Finding out that I received a job in my field was an opportunity I couldn't give up. Jeanie asked if I wanted to work both jobs. I told her that I would, but I'm not happy working here. There's servers who pay hosts to seat them more tables, despite my 5yrs of serving experience I still get seated 2x LESS than other servers, and communication is lacking between General Manager Krystal, and the rest of her staff.Jeanie respected my decision, we ended our discussion with a hug and I informed her that I would personally inform Krystal with written documentation. When I returned to work on Friday May 8th, I decided to wait til the tend of my shift to inform Krystal. Within an hr, a big party was getting setup in my section and Krystal tells the hosts and 2 coworkers of mine that because I'm leaving Red Lobster she's giving the big party to someone else and taking tables away from my section.As a General Manager, I feel as though that was very unprofessional and vindictive.Krystal decided to talk about me to everyone else, just because I got a job in my profession. I had no idea that I would be penalized for respectfully giving my 2 week notice. Since I've been employed a total of 5 employees have left or put in their notice, 1 fired because of calling corporate on Krystal. I do hope this changes the way things are done at this location. I regret taking this position and do not plan on ever returning to this restaurant for work nor dining in it. I have never been discredited due to me choosing a favorable outcome in my future

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Red Lobster Customer Reviews Overview

Red Lobster is a popular seafood restaurant chain that has been serving customers for over 50 years. The restaurant is known for its fresh seafood, delicious cheddar bay biscuits, and friendly service. Red Lobster has received numerous positive reviews from customers who have enjoyed their dining experience.

One of the most commonly praised aspects of Red Lobster is the quality of their seafood. Customers rave about the freshness and flavor of the fish, shrimp, and other seafood dishes. Many reviewers also appreciate the variety of options available, including grilled, fried, and steamed seafood.

Another positive point mentioned in Red Lobster reviews is the restaurant's atmosphere. Many customers enjoy the cozy and welcoming ambiance, which is perfect for a casual dinner or a special occasion. The staff is also frequently praised for their friendly and attentive service.

Red Lobster's cheddar bay biscuits are a fan favorite and are often mentioned in reviews. Customers love the warm, buttery biscuits and often order extra to take home. The restaurant's other side dishes and desserts also receive positive reviews.

Overall, Red Lobster is a popular choice for seafood lovers looking for a delicious meal in a welcoming atmosphere. With fresh seafood, friendly service, and tasty sides, it's no wonder that Red Lobster has received so many positive reviews from satisfied customers.

Red Lobster In-depth Review

Overall Rating: Red Lobster is a fantastic seafood restaurant that offers a delightful dining experience for seafood lovers of all kinds. With its wide variety of menu options, excellent service, and inviting ambiance, it is a great choice for a delicious meal.

Menu Variety and Quality: Red Lobster's menu is extensive and offers a wide range of seafood options, from classic favorites like lobster and shrimp to innovative dishes like seafood-stuffed mushrooms. The quality of the seafood is exceptional, with fresh ingredients and flavorful seasonings that enhance the natural taste of the seafood.

Dining Experience: The dining experience at Red Lobster is top-notch. The restaurant has a warm and inviting atmosphere, with comfortable seating and a pleasant ambiance. The staff is friendly and attentive, ensuring that your dining experience is enjoyable from start to finish.

Service Efficiency: The service at Red Lobster is efficient and prompt. The staff is well-trained and knowledgeable about the menu, making recommendations and answering any questions you may have. They are also attentive to your needs, ensuring that your dining experience is smooth and enjoyable.

Ambiance and Decor: The ambiance and decor at Red Lobster are tastefully done, creating a relaxed and inviting atmosphere. The restaurant is decorated with nautical-themed elements, creating a coastal vibe that adds to the overall dining experience.

Value for Money: Red Lobster offers great value for money. The portion sizes are generous, and the prices are reasonable for the quality and variety of seafood dishes offered. The restaurant also frequently offers special promotions and discounts, making it even more affordable.

Special Offers and Promotions: Red Lobster regularly offers special promotions and discounts, making it a great place to dine on a budget. From seasonal specials to loyalty rewards, there are plenty of opportunities to save money while enjoying delicious seafood.

Accessibility and Location: Red Lobster has multiple locations across the country, making it easily accessible for seafood lovers everywhere. The restaurants are conveniently located in shopping centers and busy areas, making it a convenient choice for a meal out.

Online Ordering and Delivery: Red Lobster offers online ordering and delivery services, making it easy to enjoy their delicious seafood from the comfort of your own home. The online ordering process is user-friendly, and the delivery service is efficient and reliable.

Customer Service: The customer service at Red Lobster is exceptional. The staff is friendly, attentive, and knowledgeable, ensuring that your dining experience is enjoyable from start to finish. They are also responsive to feedback and strive to make every customer's experience a positive one.

Hygiene and Cleanliness: Red Lobster maintains high standards of hygiene and cleanliness. The restaurant is clean and well-maintained, and the staff follows strict hygiene protocols to ensure the safety and well-being of their customers.

Sustainability Practices: Red Lobster is committed to sustainability practices. They source their seafood responsibly, ensuring that it is harvested in a way that protects the environment and preserves the seafood population for future generations.

Social Responsibility Initiatives: Red Lobster is actively involved in social responsibility initiatives. They support local communities and charitable organizations, making a positive impact on society.

Allergen Awareness and Accommodations: Red Lobster is highly aware of allergens and provides accommodations for customers with dietary restrictions. They have a dedicated allergen menu and are willing to make modifications to dishes to accommodate specific dietary needs.

Special Dietary Options: Red Lobster offers a variety of special dietary options, including gluten-free and vegetarian dishes. They have a separate menu for these options, ensuring that everyone can enjoy a delicious meal at their restaurant.

Beverage Selection: Red Lobster offers a diverse beverage selection, including a variety of wines, beers, and specialty cocktails. They also have non-alcoholic options like mocktails and soft drinks, ensuring that there is something for everyone.

Seafood Sourcing and Sustainability: Red Lobster is committed to sourcing seafood sustainably. They work closely with suppliers to ensure that their seafood is responsibly sourced and meets high-quality standards.

Freshness of Ingredients: Red Lobster prides itself on using fresh ingredients in their dishes. The seafood is sourced daily and prepared with care, ensuring that every bite is flavorful and delicious.

Portion Sizes: Red Lobster is known for its generous portion sizes. The dishes are satisfying and filling, ensuring that you leave the restaurant feeling satisfied.

Wait Time and Reservations: Red Lobster can get busy, especially during peak hours. It is recommended to make a reservation to avoid long wait times. However, even if you have to wait, the staff is efficient in seating customers as quickly as possible.

Staff Knowledge and Friendliness: The staff at Red Lobster is knowledgeable about the menu and seafood options. They are friendly and approachable, making you feel welcome and comfortable throughout your dining experience.

Payment Options: Red Lobster accepts various payment options, including cash, credit cards, and mobile payments. They strive to make the payment process convenient for their customers.

Loyalty Program: Red Lobster offers a loyalty program that rewards customers for their continued patronage. Members can earn points for every dollar spent and enjoy exclusive benefits and discounts.

Gift Cards: Red Lobster offers gift cards that make for a great present for seafood lovers. The gift cards can be purchased online or at any Red Lobster location, making it a convenient gift option.

Overall Recommendation: Overall, Red Lobster is highly recommended for seafood enthusiasts. With its delicious menu, excellent service, and inviting ambiance, it is a great choice for a memorable dining experience.

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Contact Red Lobster customer service

Phone numbers

+1 (800) 562-7837 +1 (407) 734-9000 More phone numbers

Website

www.redlobster.com

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