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Red Lobster
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1.2 437 Reviews

Red Lobster Complaints Summary

21 Resolved
406 Unresolved
Our verdict: If considering services from Red Lobster with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Red Lobster reviews & complaints 437

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T
5:29 pm EDT

Red Lobster terrible customer service - winter haven - cypress garden location

I wanted to express how incredibly disappointed I was with your customer service the other evening. I visited with my family around 10 pm for my son's birthday. The first thing that he saw as the hostess was looking for a table, was a server signaling "no" to the hostess. Meaning she did not want us to be seated in her area this late in the evening. She got my drink order wrong, our appetizers were burnt and they needed to re-do them, my steak was overcooked (Asked for med rare and I received a well-done steak). Apparently, the cook shut down the stove after preparing our meal and was not very pleased that he needed to re-fire the grill to re-cook my steak because he made himself known. He actually walked out to the dining area and stared at us with an extremely annoyed look. I then received my steak 100% raw and bleeding on my plate, which should not be served to anyone, but I didn't make an issue at the time due to my son's birthday. I paid for my meal and even tipped this horrific service, but never ate that steak. After the look we got, I was certain that this food was not safe to eat. I spent $160.00 for the worst service and for a horrible birthday meal for my son.

If your business hours are until 11 pm, you and your staff should be prepared and willing to serve anyone that walks in until that time. It was clear no one at that restaurant wanted to work that evening and was not very happy that we arrived at 10 pm. I recently purchased a home in the area, but I promise you that I much rather drive into orlando for a meal, then visit your restaurant ever again.

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10:01 pm EDT

Red Lobster food as well as service

My sister, niece and I were at the Red Lobster in Deptford NJ tonight. It took forever for the server to come ask us " if" we wanted something to drink.. 13 minutes to be exact. It took another 7-8 minutes before we received any biscuits.. Another 15 minutes for our food. The restaurant wasnt packed so I didnt understand why it was taking so long. My food didnt taste right, lobster bisque was scorched, shrimp linguini tasted old. Didnt enjoy my food at all. Upsetted my stomach. Will not be going there again.

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7:09 pm EDT

Red Lobster unethical behavior

I was dining at Red Lobster on June 8, 2017. The food was great. My problem was I had to ask for my bill after waiting like 20 mins. The place wasn't crowed, it was 2:26pm so I don't know why the wait was so long. My main problem was when I got the bill it was already totaled out. It said total 27.72, cash 30.00 difference 2.28. This was before I even paid my bill. At first I thought what a coincidence that someone has the exact same order at the exact same time as me, it made me think that something fishy was going on. I hesitantly paid with my debit card, which I didn't want to do. It took the young lady over 11 minutes to come back with my card. It was so long that I asked a male who was present at the bar making drinks if he was a manager, he said yes, I said can you find my server and ask her what's taking so long with my card. I don't trust people walking away with my card for long periods of time and especially after she had already bought me a bill that was totaled out. The whole situation seemed fishy to me. I will say the food was great but the only problem I had was with my server and the way she handled my card and bill. This happened at Red Lobster on 51st and Pulaski in Chicago. The cashier had an urban name I don't remember, I believe it was Rasheeda or Kalihah or something to that affect. If you all contact me, I will have the receipt in hand, its in my car and I currently have a rental car.

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2:31 pm EDT
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Red Lobster food was horrible!!!

Today my family and I visited the Red Lobster on 125th St in Harlem New York. Upon entering the restaurant we waiting for 10 mins at an empty hostess stand on the upper level before searching out a server to being seated. The restaurant was almost completely empty as well with only a small handful of tables seated. Once seated our server was very pleasant and attentive. The cheddar biscuits we received were poorly under cooked and raw in the middle. The kitchen staff was obviously at their worst! After waiting for more than an hour for our order which was 2 wood grilled cheeseburgers and fries and one Admirals Feast. The burgers were fine but the admirals feast was absolutely disgusting! The shrimp was over seasoned, the fish was old and worst of all the squash and zucchini vegetables were dry and over cooked. After speaking with our server regarding the vegetables she offered to exchange them for broccoli which I accepted. She brought the most shameful portion of broccoli that had been over cooked and browning (rotting) in the middle. After seeing Aja the sites general manager I was even more disgusted and extremely dissatisfied with this restaurant. She offered to bring me an additional substitute side order. Asparagus was offered as well I accepted. The asparagus was cold in the middle and and drenched with hot butter and seasonings. It was HORRIBLE!

WE WILL NEVER EAT AT ANOTHER RED LOBSTER AGAIN! PLEASE DONT EAT HERE THE COOK STAFF IS NOT EXPERIENCED ENOUGH TO SERVE THE GENERAL PUBLIC!

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6:03 am EDT

Red Lobster service/food

The service and food quality at the Charlotte North Carolina location was absolutely unacceptable. They forgot the shrimp on the salad, came with the mail finally. The ultimate feast, was cold. The lobster I had with steak and lobster, was overcooked. After complaining multiple times to manager, he took off the ultimate feast cost, but said two out of three ain't bad

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10:14 pm EDT

Red Lobster carry out order

I called in an order right at 9:23 and asked if I could still put in a carry out order since they close at 10 lady said yes go ahead. I arrive around 9:50 doors were open I walked in and lady in the front says they are close I said I ordered a carryout order so she tells me to go to the bar. Manger did not know I was right behind him he told the ladies who work there why you let them in, why didn't you lock the door. I just thought it was very disrespectful and I felt very humiliated.

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8:00 pm EDT
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Red Lobster unethical behavior

On 5/23/17, around 4:30 p.m, I arrived at Red Lobster with a senior friend, prior to being seated he proceeded to a booth I asked the hostess/server, if he could provide a booth with more light and a window therefore he responded by saying ( I don't care if you sit of the floor... )I was at a lost for words, I then stated to him as much money as I've spent in this restaurant I don't have to sit on the floor how dare you, I was pissed, and then another server came to the table, very nice young lady, we placed our orders, But the entire time I was there I was looking for the manager, who always comes around and greet the guests...Finally I was done with my meal and I notice the manager on the floor and by eye contact, I asked her to come over to the table and she did...I begin to tell her about the incident, she asked if I knew his name, I wasn't able to see the name tag due to the poor lighting, but she stated she knew exactly who I was speaking of, she turned blood red in the face from embarrassment, and begin to apologize.
As a customer who visits this restaurant on a ongoing bases I feel that the service I received was not customer friendly nor appropriate from him.

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3:02 pm EDT
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Red Lobster manager of red lobster in cape girardeau missouri is on meth

I think it's inappropriate for a manager (misty McCain) of a great restaurant is addicted to meth and has been for awhile .I feel more random drug testing should be used to keep inappropriate people like this dealing with the public.I've taken my family to eat there on random occasions and until something is done about this type of service we will not be going back

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Anita Bawnghit
, US
May 17, 2017 3:30 pm EDT

Unless you're an employee, how would you know she's on meth?

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S
12:33 pm EDT

Red Lobster products

We had about 10 guests on this particular occasion. I orders the admirals feast and it was considerably greasy and cheap by quaility standards. I also ordered a Long Island ice tea. For a drink that is mostly alcohol I could hardly even taste the alcohol.i was very disappointed in the quality of food that you serve. The best part of the experience was the service and the salad. This was my second attempt at the admirals feast as I love all kinds of seafood. I don't think I'll be back to red lobster by choice!

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11:17 pm EDT

Red Lobster customer service provided with to go order

I arrived at Red Lobster located at 3100 Bill Arp Rod, Douglasville, GA 30135 around 8:23pm on Thursday, April 20, 2017 and placed an order to go with the bartender and was told my order will be ready in about 15 minutes. During that time, a women came in ordered and received her order. A couple came in ordered at the bar (It appeared the women wither worked there or use to work there. She went behind the counter to the back a got her drink). This is after about almost 20 minutes. Well, the manager comes out with their order. So, by this time I'm a little annoyed. It's after 9:00pm and I still don't have my order. A couple of the servers were asking if I had been helped. Finally, my order comes out about 9:15pm and I asked for the manager. She comes to tell me that my ice cream had to be made that came with my dessert (Chocolate Chip Cookie molten w/ice cream). I never knew Red Lobster actually made their own ice cream. This was the worst I've seen ever. I have not been back and will probably will not.

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7:21 am EDT

Red Lobster I am complaining about the rude behavior of the staff and humiliation I endured as a result

I took my mother in law out to eat for her birthday, we order $170.00 plus dollars worth of food. The waitress came to the table with one of the orders that I wasn't satisfied with so I told her how unsatisfied with the serving of food I was, as she debated with me and became very rude and aggressive I asked to speak to a manager. The next thing I know a woman is charging towards me pointing her finger at me in my face telling me she's the manager and I better not talk to her and her staff in any manner and she wasn't concerned about my dissatisfaction. As a bunch of people surrounded I became fearful and began to get away from the crowd and speak to a staff member whom was more reasonable and understanding. The gentleman heard me out and just printed up the receipt of the items that we did eat so he can bring some sort of resolve. As I was going to pay and leave, I was confronted by police officers who handcuff my fiance and forcefully handcuffed and arrested me. As I am asking why I am being arrested he told me the manager and another person said I assaulted them one of them went as far as to say I punched her in the face. I am aware that your establishment has video cameras and I would like for you to review the footage to see that I was wrongfully accused and arrested after taking my mother in law out to eat for her birthday. I've been coming to red lobster for years and to think one bad employee could cause such an uproar and bad business for the company. I would appreciate you look into the matter and are aware of the people representing the red lobster brand. I never experienced anything so degrading and humiliating in my life and to think I spent almost $200.00 on a meal and to be treated like that was inexcusable and inhumane. The officer said he knew I didn't hit the woman because he was standing right there but he had to arrest me because his superior told him to and then he let me go with an appearance ticket.

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6:35 pm EDT

Red Lobster becoming one of the worst company to work for

Since the new owners take our Red lobster the employees find it hard to make ends meet. They are so money hungry that the become a nickel and dimming company which force us to work under stressful circumstances. One person doing four persons job and is treated like a slaves. Golden Gate is not a good company to work for they make it hard for us to keep the benefit they wrote us and tell us that we will be terminated immediately if we don't get thirty hours per week but don't give us a chance to work we barely work twenty hours per week so its hard to buy health insurance else where. Now the they are telling us they are going after our tips to pay the rest of their staff because they don't want to pay them for what is required for the jobs the apply for. working at Red lobster is not enjoyable any more and I hope that new jobs open up because this is one company that will be spending its money and training because no one will stay with them. they don't care about employees and how they will pay their bills always taking from us. I really hope the owner and share holders read this because they have to take care of their bottom line employees because if they do they don't need to worry about their company a day in their lives. I would love for them to take a few days and visit their restaurant and see how hard we work for them not to give us thirty hours per week such a shame.

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9:25 am EDT

Red Lobster $10 off coupon

The restaurant refused to honor the coupon when I tried to use it yesterday.

I purchased $100 gift cards and received two $10 coupons (code 65) at Montclair, CA Red Lobster at on 12/12/2016. I mentioned they expired so soon when I got the coupons. The manager was working at the bar told me they would honor the $10 coupon regardless the expiration date which was 2/5/17. I believed his promises. But they refused to accept it at the same restaurant when I tried to used it yesterday. I felt that I have been tricked. I'm pretty disappointed the way they run the business.

Roxanne Su
[protected]
[protected]@hotmail.com

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3:29 am EDT

Red Lobster lobster bake, clam chowder, key lime pie

I came to eat and order take out at red lobster on my birthday April 18th, 2017 around 6 pm. I ordered the lobster bake, clam chowder and key lime pie. All the coworkers were excellent. They were respectful and took care of my needs. The bartender was especially polite and warned me about the salads not being in good condition that day. I ordered the lobster bake, clam chowder and key lime for 43 and tipped the bartender $3 for his warning. When I got home I got my food and ate it. I was very satisfied with the meal. However at about 1 am the same night (7hours Ayer eating) I became extremely nauseous and committed on several occasions. I also have diarrhea for a while. I had to take off work tomorrow and may see a doctor if this continues. I am writing this about 2am just so I don't forget. I am not angry with the company as I understand things like this happen. I also just wanted to let them know to keep an eye out for any other potential complaints from customers. Hopefully I can prevent a few more unfortunate situations. Thanks for taking the time to read this.

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10:05 am EDT

Red Lobster customer service of the manager was terrible

On April 12th, 2017 I was asked to come in for a interview the Red Lobster on 4485 Main st in Bridgeport, CT at 12 noon by a manager by the name Laylah ( if im spelling that correctly). I arrived to this location 15 minutes early, where she had me seated in the back of the restaurant. The Host that greeted me was fabulous, the restaurant was fairly slow this particular day. As i waited for my interview to begin the manager approached me letting me know that she would be with me in a few moments. Unfortunately after waiting for approximately 29 minutes she asked me to move to another area in the restaurant where i then was asked to wait again. So i proceeded to wait for my interview to begin. As i waited i watch as the manager walked past me the whole entire wait walking around talking to customers and i didn't under stand because each customer was being helped and waited on. Business was very slow and there was enough staff to cover the tables while she conducted the interview, instead she walked past me looking around it was as if she was trying to avoid the interview and looking for things to stall time. I ended up waiting for a hour and a hafe before she came over asked me to tell her about myself. I stated how much i loved the company and its food. I love the environment because it wasn't very chaotic and that i was very dependable. The interview was less than 5 minutes. I didn't understand why i was treated like that i was dressed very appropriate i have pictures of my attire, i had my resume in hand and i arrived 15 minutes prior to my interview. It was to the point where several employees one by the name Anthony ( the only name i could remember) kept coming over asking did i get a chance to speak to her and they would remind her i was there. I left out of the establishment literally in tears and wept in the car because i was so excited when i got the interview, and i just didn't understand why i was treated like that. Even if i dint get the job i don't understand why i had to sit and wait for 90 minutes as i watched her walk past me the whole entire time doing nothing. That interview really made me feel terrible about myself. The rest of the staff was great and had wonderful attitudes. I just never want to go on an interview like that again.

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1:43 pm EDT
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Red Lobster food

Dear sir/mam,

I am a frequent visitor to red lobster and till date I was happy with the food taste and quality but yesterday I was disappointed with red lobster secacus New Jersey.

I ordered the apitizer lobster langastino pizza but I was highly disappointed as it was bland and base was dull not at all fresh and it seemed like soft wet.

I was highly disappointed with the taste and quality and money I. Paid.

Sorry.

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10:03 am EDT

Red Lobster complaining about my food with hair on it!!!

My husband and I went to red lobster in reading pa, first the waiter tells us sorry for the wait he was in the bathroom hopefully he washed his hands . Biscuit's to forever to come out appetizer came out before the biscuit's . When our dinner came my husband right away noticed a hair on the plate . This took his appetite away and did not continue to eat. I myself love red lobster so I continued to eat my meal .To find out there was hair on my food as well . I was so disgusted . The manager did nothing but give us a gift card to pay for the meal that had hair on it . Which made no sense, instead of taking it off the bill . This is the worst experience I have ever had at this location . Remind you bathrooms were filthy and menu had old food stuck to them . I have been a regular customer to this chain and after this experience I will never return .

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9:16 pm EST
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Red Lobster my order

I ordered the stuffed mushrooms and the surf and turf. The worst mistake I ever made. I received my meal before my appetizer and to make matters worse my meal was wrong. My meal was sent back and redone and it was still wrong. The manager Robert Sutherland never offered me any thing. He did not offer to comp me for anything, he did not offer me a discount, nothing. I had to pay full price for a meal that was wrong not once but twice. The only thing that made it bearable were the server's CJ and Troy. They did everything they could to help me out. The service from CJ and Troy was wonderful but everything else was terrible. I had looked forward to going there for 3 weeks and when I finally did I was very disappointed with the way my order was handled. I will probably never go back again. Why should I when they can't get your order right and they still charge you full price. I was highly dissatisfied and disappointed and will probably never go back again. Signed a very unhappy and dissatisfied customer. Bonnie MacLellan

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10:34 am EST

Red Lobster service

4717 i-10
Baytown tx

My name is denes trobridge, I live in baytown tx. It has been a couple of weeks since I visited red lobster, actually saturday, february 11th 2017 to be exact. Busy schedules has just allowed me to take the time to put in this complaint. Haven't been in a while but it's my favorite restaurant. Being from georgia, most of the red lobters I visited were around that area. Most were great, some were not so great but i've never had bad service like I did on this night. My friend wanted to surprise me for valentine's day and take me to dinner in a movie. He had originally chose a different restaurant but it was cars lined down the street. He asked me did I want to go to rl because I had been talking about it for a while. Now he's not big on seafood, so I thought it was very nice that he would do that just for me. When we got there, I guess others were celebrating vday as well, being that vday was on a week day this year and this was the saturday before. There was about a 30 to 45 mins wait time. When they called us to be seated, there was another party of 3 whom they seated right next to us. First thing that happened after we were seated was it took forever to get our salad which should came shortly after our drinks. We waited and waited then finally the waitress came and brought my friend his appetizer. She walked off so fast, I didn't have time to ask for our salad. I said to my friend "maybe she's rushing back to get them. " nope! She never came back. After about 10 to 15mins, I was able to stop her in passing and ask her for our salads. She was like oh! I was trying to wait until your food came out. What? I said ma'am will you please bring our salads. After that, it was ok for a few seconds, then we noticed that the party of 3 got their entrees about 10 mins after we got our salads. When we finished our appetizer and salads, we waited and waited and waited. No food! No waitress! We were so upset by this point. We noticed across the room, there was a big party (Who also came after us) started getting their entrees. We finally stopped our waitress and asked her what was going on? She went to check, when she came back, her response was, "it was because you asked for your steak to be well done. That made no sense! But it'll be out shortly she said. We then waited and waited for another 20 mins or so, then we asked her to get the manager. Worst times 3! He also said, "its because we're waiting on your steak. My friend told him that, that didn't make sense and that a well done steak shouldn't take that long. The manager then changed it and said it was because they had that big party over there and we apologize. So a big party is more important than a small party at rl? We don't argue with people who fix our food so we basically let it go. After another 15mins or so, his steak came out but they didn't have my lobster tacos. The waitress said, "we're still waiting on your taco. "
At the same time, the party of 3 who were seated at the same time as us, had eaten and were leaving. My friend said, "enough is enough!" get your manager back out here! First you said you're waiting on my steak, now you're telling us you're waiting on her tacos. Get the manager. She said ok. We waited for him to come. He never came! He told the waitress to tell give us a discount. What? The waitress kept apologizing and said the reason she stayed away so long is because she was afraid to come back to the table. She said she kept telling them to hurry but for some reason they didn't. They offered us 20 percent off which still wasn't to our satisfaction. This was rediculous! On top of all that, we missed our movie. The food was ok, but we were highly disappointed in the service. The manager really got us upset when basically called us idiots.

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8:02 am EST

Red Lobster overall experience

My husband and I dined at the Red Lobster in Oxford Al on 2/12/17.
It wasn't busy so we were seated quickly. Our server came to take our drink order. We waited a few minutes for our drinks. We ordered our meals and it took forever to get it! When we did get it my carrot and squash side was so hard I couldn't get my fork in it like had been sitting for a long period of time! The mashed potatoes were cold; our steak was not hot nor the lobster tails we had. All the time we were waiting for our food we could hear yelling coming from the kitchen. We didn't complain at the time because we've never had a bad experience at this Red Lobster but I and my husband was upset over this experience. Our bill was almost $100.00 and we still left a tip for the waiter. I hope it was just an off day for everyone but it will be a long time if I return!

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Red Lobster Customer Reviews Overview

Red Lobster is a popular seafood restaurant chain that has been serving customers for over 50 years. The restaurant is known for its fresh seafood, delicious cheddar bay biscuits, and friendly service. Red Lobster has received numerous positive reviews from customers who have enjoyed their dining experience.

One of the most commonly praised aspects of Red Lobster is the quality of their seafood. Customers rave about the freshness and flavor of the fish, shrimp, and other seafood dishes. Many reviewers also appreciate the variety of options available, including grilled, fried, and steamed seafood.

Another positive point mentioned in Red Lobster reviews is the restaurant's atmosphere. Many customers enjoy the cozy and welcoming ambiance, which is perfect for a casual dinner or a special occasion. The staff is also frequently praised for their friendly and attentive service.

Red Lobster's cheddar bay biscuits are a fan favorite and are often mentioned in reviews. Customers love the warm, buttery biscuits and often order extra to take home. The restaurant's other side dishes and desserts also receive positive reviews.

Overall, Red Lobster is a popular choice for seafood lovers looking for a delicious meal in a welcoming atmosphere. With fresh seafood, friendly service, and tasty sides, it's no wonder that Red Lobster has received so many positive reviews from satisfied customers.

Red Lobster In-depth Review

Overall Rating: Red Lobster is a fantastic seafood restaurant that offers a delightful dining experience for seafood lovers of all kinds. With its wide variety of menu options, excellent service, and inviting ambiance, it is a great choice for a delicious meal.

Menu Variety and Quality: Red Lobster's menu is extensive and offers a wide range of seafood options, from classic favorites like lobster and shrimp to innovative dishes like seafood-stuffed mushrooms. The quality of the seafood is exceptional, with fresh ingredients and flavorful seasonings that enhance the natural taste of the seafood.

Dining Experience: The dining experience at Red Lobster is top-notch. The restaurant has a warm and inviting atmosphere, with comfortable seating and a pleasant ambiance. The staff is friendly and attentive, ensuring that your dining experience is enjoyable from start to finish.

Service Efficiency: The service at Red Lobster is efficient and prompt. The staff is well-trained and knowledgeable about the menu, making recommendations and answering any questions you may have. They are also attentive to your needs, ensuring that your dining experience is smooth and enjoyable.

Ambiance and Decor: The ambiance and decor at Red Lobster are tastefully done, creating a relaxed and inviting atmosphere. The restaurant is decorated with nautical-themed elements, creating a coastal vibe that adds to the overall dining experience.

Value for Money: Red Lobster offers great value for money. The portion sizes are generous, and the prices are reasonable for the quality and variety of seafood dishes offered. The restaurant also frequently offers special promotions and discounts, making it even more affordable.

Special Offers and Promotions: Red Lobster regularly offers special promotions and discounts, making it a great place to dine on a budget. From seasonal specials to loyalty rewards, there are plenty of opportunities to save money while enjoying delicious seafood.

Accessibility and Location: Red Lobster has multiple locations across the country, making it easily accessible for seafood lovers everywhere. The restaurants are conveniently located in shopping centers and busy areas, making it a convenient choice for a meal out.

Online Ordering and Delivery: Red Lobster offers online ordering and delivery services, making it easy to enjoy their delicious seafood from the comfort of your own home. The online ordering process is user-friendly, and the delivery service is efficient and reliable.

Customer Service: The customer service at Red Lobster is exceptional. The staff is friendly, attentive, and knowledgeable, ensuring that your dining experience is enjoyable from start to finish. They are also responsive to feedback and strive to make every customer's experience a positive one.

Hygiene and Cleanliness: Red Lobster maintains high standards of hygiene and cleanliness. The restaurant is clean and well-maintained, and the staff follows strict hygiene protocols to ensure the safety and well-being of their customers.

Sustainability Practices: Red Lobster is committed to sustainability practices. They source their seafood responsibly, ensuring that it is harvested in a way that protects the environment and preserves the seafood population for future generations.

Social Responsibility Initiatives: Red Lobster is actively involved in social responsibility initiatives. They support local communities and charitable organizations, making a positive impact on society.

Allergen Awareness and Accommodations: Red Lobster is highly aware of allergens and provides accommodations for customers with dietary restrictions. They have a dedicated allergen menu and are willing to make modifications to dishes to accommodate specific dietary needs.

Special Dietary Options: Red Lobster offers a variety of special dietary options, including gluten-free and vegetarian dishes. They have a separate menu for these options, ensuring that everyone can enjoy a delicious meal at their restaurant.

Beverage Selection: Red Lobster offers a diverse beverage selection, including a variety of wines, beers, and specialty cocktails. They also have non-alcoholic options like mocktails and soft drinks, ensuring that there is something for everyone.

Seafood Sourcing and Sustainability: Red Lobster is committed to sourcing seafood sustainably. They work closely with suppliers to ensure that their seafood is responsibly sourced and meets high-quality standards.

Freshness of Ingredients: Red Lobster prides itself on using fresh ingredients in their dishes. The seafood is sourced daily and prepared with care, ensuring that every bite is flavorful and delicious.

Portion Sizes: Red Lobster is known for its generous portion sizes. The dishes are satisfying and filling, ensuring that you leave the restaurant feeling satisfied.

Wait Time and Reservations: Red Lobster can get busy, especially during peak hours. It is recommended to make a reservation to avoid long wait times. However, even if you have to wait, the staff is efficient in seating customers as quickly as possible.

Staff Knowledge and Friendliness: The staff at Red Lobster is knowledgeable about the menu and seafood options. They are friendly and approachable, making you feel welcome and comfortable throughout your dining experience.

Payment Options: Red Lobster accepts various payment options, including cash, credit cards, and mobile payments. They strive to make the payment process convenient for their customers.

Loyalty Program: Red Lobster offers a loyalty program that rewards customers for their continued patronage. Members can earn points for every dollar spent and enjoy exclusive benefits and discounts.

Gift Cards: Red Lobster offers gift cards that make for a great present for seafood lovers. The gift cards can be purchased online or at any Red Lobster location, making it a convenient gift option.

Overall Recommendation: Overall, Red Lobster is highly recommended for seafood enthusiasts. With its delicious menu, excellent service, and inviting ambiance, it is a great choice for a memorable dining experience.

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Contact Red Lobster customer service

Phone numbers

+1 (800) 562-7837 +1 (407) 734-9000 More phone numbers

Website

www.redlobster.com

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