Recourse
reviews and complaints

I hired Recourse because I felt that I was too busy to educate myself on the ins and outs of small claims, and I thought that Recourse would be a good alternative to retaining a lawyer. Huge mistake. Recourse can and should be sued for false advertising, as they don't really provide many of the services they claim. Additionally, canceling is a *nightmare.* As soon as you tell them you want to cancel, they drop off the face of the planet (just see all the other reviews!). I wrote countless emails and made countless phonecalls trying to get them to stop charging me, and none were returned. We wound up filing claims with the bank, and eventually just canceled our card and got a new number. Here are some of Recourse's claims, and what I actually experienced: + A Dedicated Advisor Gustavo couldn't answer most of my questions, and now on the site you'll note this caveat at the bottom of their page "*The dedicated advisor cannot provide any legal advice. They will be able to answer basic questions on topics such as claim limits and statute of limitations." + Paperwork Handling "We process your paperwork and file it with the court" Gustavo asked for addresses for me and the defendant, the description of my claim, and the amount of the claim. He then filled out these basic fields on SC-100, which I could have done in 2 minutes, and then instructed me to file with the court. They didn't do anything. + Summons Service You'd think that your $99/month would cover serving the defendant, since the website says "Recourse guarantees timely delivery of the summons through certified mail or special delivery by a local sheriff." However, Gustavo simply googled for a process server and provided me with their phone number and instructed me to pay an additional $75 for their services. The Recourse "Summons Service" is basically 411 for finding a process server, which you can do with Google. They don't actually provide a process service. + Evidence Log Gustavo looked at the evidence I put together, and simply told me to print it off and bring it to court. They did nothing to collate and make things look professional. Again, no services were actually provided. + Settlement Negotiation Gustavo or Recourse did not work on a settlement ahead of the court case. They don't actually provide this service, the court does with FREE arbitration before your court hearing. Recourse doesn't provide this service, it's free when you go to court. + Collections Recourse doesn't make collections calls and they don't provide a collections service. At best, they'll google for a collections service which again -- you have to pay for separately from Recourse. The small claims process is VERY easy, and every single document you have to file comes with perfect instructions, every court offers small claims advice both in a self-help center, at the clerk's office, and often a small claims advisor that is free to the public. Don't waste your money on Recourse, as the service they provide is so terrible that you'll wind up doing all the work yourself.

On Nov 12th Recourse charged my checking account for $99. My account was cancelled back in Sept but they still insist on charging me for services not rendered. And refuse to reimburse me or cancel. They do not respond to emails or phone calls please intervene to stop this scam.

I have cancelled this service several months ago but I am still be charged auto debit. Do not use the this is a scam. They will never cancel or refund your money. Please report them to the FTC. As of 12/12/15 they have yet to return my email or return my call. To my dismay I found out this has happened to several people. This is a scam. They will never contact or stop charging your account even after cancelling. I had to file a dispute with my bank and cancel my debit card. If there are similar situations out there cancel your card asap and report dispute to bank and FTC.

The horrible services and company! I contacted the staff from www.recourse.co. I asked if they could provide help with the papers, because the court would take place in the next month. The manager told me that they would help me with the papers and promised a lot, but in result. I am going to the court and all my papers are in real mess. The company hasn’t provided any support, and everything what they have done till now, was blah-blah. Don’t pay them, because it’s really difficult to get money back from them. Awful company.

I saw the ad of the company www.recourse.co, but it was real ###. I decided to try their services, but these scammers took money from me. After that they haven’t provided any services at all. As well as they charged me for the same sum for the next month. WTF? I haven’t subscribed for them. Please, help me to stop these fake charges? And post comments about them.