Record Go reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about Record Go
Welcome to our customer reviews and complaints page for Record Go. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Record Go.
On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Record Go's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
Whether you're considering doing business with Record Go, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.
Please feel free to browse our reviews and complaints and share your own experience with Record Go. Your feedback is an important part of our community and will help others make informed decisions.
unauthorised payments
Dear Sir, I have been coming to my Apartment on the Costa Del Sol for nearly 30 years and have always found that organisations and the people to be very friendly and helpful.
I have just returned, on the 18th October, from a three week holiday during which time I rented a car from Record Go at Malaga Airport. On checking my emails and bank account I have been charged €246 for a parcel shelf that was not in the car when we collected it. We have been renting from them for about 10 years and have never had a problem with them. After three frustrating phone calls informing them there was no parcel shelf my credit card has had an unauthorised payment taken from it.
On checking deeper I found a website, www.reviewcentre.com, that listed 602 reviews about Record Go. The majority of them recommend you avoid them at all cost because of their lying and cheating behaviour towards customers. So far I have found three other customers who were also charged €246 for missing parcel shelves. On checking these shelves cost £58 direct from Ford Motor Company!
Does the Spanish hire car companies have any organisation that regulates them? It seems we are going back to the bad old days where they will scam you for as much money as they can.
I would be interested in any comments you might like to make as I think they are scamming a vast amount of money from unsuspecting customers.
Barry Noble
scam
Dear Sir/Madam I booked car in Tenerife Airport Sur through Record Go site(booking N 8655100), was charged and paid for this. When I arrived in Airport I didn’t find any sign of Record Go & Auto Europe offices even with airport authorities & Police. I asked in all renting car companies, nobody has any information about Record Go & Auto Europe. Finally I...
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