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Realtystore.com review: Refund 14

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Author of the review
11:40 am EDT
Review updated:
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I have never register for RealtyStore membership and
I have never used RealtyStore Service, but I have been
charged $39.80 p/month to my Visa account from
07/14/08 till 05/14/09 for $437.80
I sent Application to RealtyStore for refunding on 5/27/09, but I have no respond.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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14 comments
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judy ingreso
, US
Oct 04, 2022 6:11 am EDT

I have never ordered your services but have been charged for last 3 months 49,60 per nonth i would like to have these charges removed asap please samuel webb

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Fieldene Danberger
, US
Jul 23, 2015 11:38 am EDT

shady business that has been given permission to keep charging a card once you sign up for a seven day trial but they obviously put in very fine print that you will continue getting charged $49.60 every month. I contacted them as soon as I saw charge and was sent an email to "file" for a refund but the link did not work so I have to assume that after reading how all of these other people have been ripped of by this shady realty store I am also going to be victimized by them. sad, sad, sad that the government lets these rip off companies get away with this practice of automatically charging peoples cards. something needs to be done about them and FAST!

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Suzette Smith
Arab, US
Jun 12, 2013 2:11 pm EDT

RealtyStore.com is working with me to give me a refund.

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Suzette Smith
Arab, US
Jun 12, 2013 2:09 pm EDT

Realty Store.com is working with me to give me a refund.

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Juanita G Segura
Brownsville, US
May 31, 2013 3:39 pm EDT

I have requested before my trial was due to cancel my account. I am no longer in need of it, and I received an email after my cancellation and did not agree to continue the 7 day trial at a lower rate.
I need to be unsubscribe and leave this site/link that I do not use after verbally calling to cancel and email my cancellation response too. That is when they offer me a lower rate because I was closing out the account as I mention above; but I declined the that offer as we. I would kindly like to please request refund my last charges of 49.60 on 5/21/2013 when I had already closed my account with Realty Store, and until finally today one of your agents returned my call and asked me to request the refund in writing in order to receive the full amount. His name is Eddie, and explained if I cancel over the phone; the refund would be pro rated but in I request it in writing I would benefit the full credit refund. I mentioned to him that I do not have a complain against the Realty, I just have no need anymore. Thank you in advance for the so waited explanation and if you have any questions please feel free to contact me by phone or email.
Sincerely, Juanita G. Segura

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Suzette Smith
Arab, US
Mar 25, 2013 6:54 pm EDT

Do not get involved with this company. They are scammers and a fraud. I paid $1.00 for 30 trial, but now they have no record I canceled but they could tell I only used it one day. This company should do the right thing without being told!
Suzette Smith

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Norma S Ruggieri
Cranston, US
Jan 27, 2013 12:12 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am still waiting for my $49.60 refund.Norma Ruggieri, 81 Rutland St, Cranston, R. I
02920. What is the hold up ? I filled out the refund application on line as you requested the end of Dec my email is nruggieri@cox.net.

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MIGUEL PEEZ
Belvidere, US
Dec 03, 2012 10:00 am EST

I ANITA HAD SIGNED UP FOR THE PROGRAM AND THEY WERE TAKING THE MONEY IN AMOUNT OF 49.00 AND I WAS ANGURY THE LAST 3 MONTHS AND I FINALLY CALLED AND YES THEY PUT IN BACK ON CARD AND THE GUY TOLD ME THAT THE LAST 2 MONTHS THEY WERE GOING TO SEND ME A LETTER IN MAIL TO PUT THE OTHER AMOUNT ON CARD BUT I HAVENT HEARD ANYTHING SO I CALLED TODAY AND THE LADY TOKLD ME TO DO THE LETTER ON COMPUTER THAT REALLY STINKS IF YOU DONT KNOW ANYTHING ON COMPUTERS EVERYTHING NOW IS ALL ON STUPID COMPUTERS, I AM NOT VERY HAPPY WITH THEM AT ALL. FROM ANITA GONZALEZ

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eva schmid
, US
Jul 01, 2012 5:41 pm EDT

I, Eva Schmid sign up for 7 days trial. and the realty store keep charging the $44.90. My credit card co. told me to go on nothing like my account come on. . i will report a fraud. or what could i do, the criminals having a haven in the .

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Sherry Grove
Barberton, US
Jan 11, 2012 9:17 pm EST

I did sign up for a $1 7 day trial membership, and while my bank paid the fee, I have been repeatedly denied access to the site - I only pray they do not continue to charge me, that would be tragic - I think realtystore is a sham!

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stephanie crawford
Baltimore, US
Dec 01, 2010 5:53 pm EST

I stephanie crawford did not sign up for reality store i don't know how anyone got my information there are, some fraud issues that need to be delt with because no had my card, I don't use my card in any stores and no one has my numbers, or my card i only use it for one purpose .and it's not reality store, I have talk to several people at reality store about this situation and they told me that i would receive a refund and i did not receive any thing one other person told me that i would receive a $25.00 refund until i fill out the refund paper for the for the rest and i didn't receive anything and i want what belongs to me back very soon, I tryed to fill the form out on the internet and it doesn't work. and i want to know why it doesn't work.because of fraud, and a scam thats why it doesn't work.

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Ryan Fitzgerald
Goleta, US
Jul 29, 2010 1:57 pm EDT

Our accounts reflect that a refund of the charges was successfully performed on 2009-06-26 at 12:59 PM.

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BigJoe
, US
Jul 08, 2009 10:58 am EDT

i reach them at [protected]

they dont answer the other number.

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BigJoe
, US
Jul 06, 2009 8:34 pm EDT

Good luck. Only a matter of time before the state of California shuts them down. then maybe there will be a class action suite on them.

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