Realgoldsoft / Fraudulent charges
When working on my computer via the internet, I received a notification that my computer was at risk and needed more security for protection. Since I was under the impression that my Microsoft made the prompt, I proceeded with the download from the web site that was made available to improve the security issue. The company represented on the web site and the actual company name listed as the transaction printed on my credit card statement was not the same.
My card carrier is Chase Visa (Disney). I am disguested with them as well. When I contacted them in regards to this fraudulent transaction, they said that they were aware of the fraudulent transactions from this particular company and BAKU that shows. I could not believe they did not take more preventative actions to make me aware of this. Chase Visa is not pro-active for their customers when fraudulent transactions occur. I guess this is a way they get more more out of you by asking if they could intrest you in the fraud/identity theft protection plan. You would think that credit card carriers would go to bat for their customers that actually enable them to stay in business by making charges and then making consistant more than the minimum monthly payment.