Menu
CB Real Estate RealEstatePromoter.com

The good, the bad, and the ugly - discover what customers are saying about RealEstatePromoter.com

Welcome to our customer reviews and complaints page for RealEstatePromoter.com. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with RealEstatePromoter.com.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used RealEstatePromoter.com's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with RealEstatePromoter.com, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with RealEstatePromoter.com. Your feedback is an important part of our community and will help others make informed decisions.

ComplaintsBoard
T
4:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RealEstatePromoter.com Scam

I had a membership with Realtytrac.com for three months which I submitted my personal and credit card information to.

After three months and paying the membership fees, I cancelled my membership. The very next day there was a charge on my credit card for $44.95 by realestatepromoter.com.

I called their number and they said they were an affiliate of realtytrac.com and that I had signed up for their services. They even read back to me all my personal information. I know for fact I didn't. I print out every single thing I register and/or sign-up for and keep them in my records. I never even received 1 email from them. They said they had sent me seven emails.

I contacted and submitted my complaint to the Better Business Buruea. Realestatepromoter responded to the complaint by saying it was pop-up on realtytrac.com. I do remember pop-ups on the website, but never signed up with them or gave them any of my information.

All in all, don't use realestatepromoter.com or realtytrac.com. The latter must sell off your personal and financial information to the former. If you care to see the complaint and response from the fraudulent company feel free to at

https://utah.app.bbb.org/complaintreply/c

case id: [protected]
password: xz9e24

What a bunch of crooks.

Read full review of RealEstatePromoter.com
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
ComplaintsBoard
P
3:46 am EST
Verified customer This complaint was posted by a verified customer. Learn more

RealEstatePromoter.com Unapproved charges on my AMEX

I signed up for RealtyTrac.com on Aug 23, 2008. I cancelled my account on Sept 4, 2008. My confirmation number for cacellation is : FNR-49O8-[protected] and the e-mail stated the folowing:
"You were not charged for the subscription since you canceled during the trial period."

No charges on my CC statements related to any real estate dot coms appeared for Aug, Sept, Oct, Nov, Dec 2008. Then out of the blue I received an e-mail from [protected]@realestatepromoter.com on Feb 2, 2009. Here's the transcript:

"
Dear American Express customer,

Due to a communication problem between our credit card processor and American Express, you were not billed your monthly recurring charge for hosting or marketing services for the month of November and December of 2008. Please be assured there was no uninterrupted service with us during these months. Your services remained active and accessible. In working with both companies on how to resolve this issue and to collect the funds for services rendered the decision was reached to re-submit the billings. This was done on January 29th thru February 2, 2009. You will notice a charge equaling two months of charges on your January statement from American Express. Please accept our apologizes and we look forward to working with you.

If you should have questions, we can be reached by telephone at [protected] or by email to [protected]@realestatepromoter.com.

Real Estate Promoter
"

I saw the two transactions totalling $84.90 in my january statement along with the new charge of Jan 5, 2009: $39.95. Thats my hard earned $125 taken for nothing.

I filed a dispute with AMEX and they were nice to suspend these charges and undergo an invetigation. To my horror, they concluded the investigation being convinced that I did become the member of this website according to the details provided by the merchant RealEstatePromoter.com when i signed up for RealtyTrac. Attached were two pages, one a copy of terms and conditions I accepted and another page showing the pop up advertising their product on the partner website RealtyTrac with no mention of my name whatsoever. I am PRETTY sure that I did not accept the pop up and even if I did, its hard to make out that pop was selling a product. The fine print about the trial and subsequent charges was written in almost unreadable form. Furthermore, if I did sign up for their services, why did'nt I get a Welcome e-mail from them just like I did from RealtyTrac ? Its ridiculous. When I cancelled my account with RealtyTrac, why did'nt they inform me about an existing subscription with RealEstatePromoter ? When they let their partner advertise and show their information on their sign up, is'nt it unprofessional to not inform me that I should also cancel the partner account if I created one through their website ?

Read full review of RealEstatePromoter.com and 20 comments
Update by Piyush
Mar 23, 2009 3:03 pm EDT

Update...

After I reopened the dispute with AMEX on charges, the case has been decided in my favor and they have removed the charges for November and December totalling $84 or so from my credit card bill. Charge for January to the tune of $39 or so remains.

Everyone, please go ahead and dispute the charges with AMEX. This is turning out to be a scam. If we do take some legal action, I will be happy to be a witness.

Update by Piyush
Feb 26, 2009 5:38 pm EST

By the way, a very intelligent way to understand our problem is this:

-----------------------------------------------

By adding a comment in this thread below, you consent to part with all your lifelong savings to the owner of this complaint.

------------------------------------------------

Does this mean that I can sue every person who adds a comment in this thread tomorrow ? Obviously not. right ? This is what I mean by obscurity.

Update by Piyush
Feb 26, 2009 5:24 pm EST

I mistakenly marked "Disagree" for the comment above. I really meant "Agree" for the complaint.

Update by Piyush
Feb 26, 2009 5:22 pm EST

First, I did not get any confirmation e-mail. I got one from Realty-Trac only. None from RealEstatePromoter.com. The only e-mail I got from RealEstatePromoter was about the problems with billing at AMEX.

Secondly, if you understand that a user may mistakenly click on your very "intelligent" pop up with the XXX-small Terms and Conditions and XXX-big advertisement and a "Continue" button but not an "Accept" or "Deny" button ; and you give him 60 days window to get a refund; you should also realize that without sending him an e-mail, there is no way the user can know that he is being billed every month WITHOUT looking at his CC statement. And where did it ask me for CC information ? Realty-Trac did but did they seek my consent before sharing it with their partners i.e you ? And since there were problems at AMEX for the billing, I did not see any charges until I got the e-mail as stated above. And I immediately swung into action and disputed those charges. Now lets see at this point - 60 days have passed.. so I can't claim a refund, CC transaction cannot be disputed because you claim I clicked on the pop up.

You are doing "business" through "obscurity". I feel cheated. I never logged in into whatever website you claimed you made for me and charged me for. I am a web designer by hobby too. The very fact that all the above users and many more here
:
http://800notes.com/Phone.aspx/1-801-705-5325 and here
/URL removed/ and here
http://bulletthesky.blogspot.com/

are getting victimized by your "intelligent" pop up proves that your UI is not "explicit" . Does this mean that you really want to take people's money without explicitly telling them what they are admitting to by clicking on the continue button ?

The very fact that I am getting e-mails from a lot of people about similar experience (exactly the same actually) and seeking a consensus on a legal proceeding proves how fraudulent and bogus your pop up is !

Hide full review
20 comments
Add a comment
D
D
Dr Frankl
Beverly Hills, US
Nov 10, 2009 1:28 am EST

I KNOW A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM WITH THIS SCAM. I LOST A LOT OF MONEY. I FOUND A BIG SHOT ATTORNEY WHO IS INITIATING A CLASS ACTION LAWSUIT. JOIN ME AND LET'S GET OUR MONEY BACK AND TEACH THESE SCAM ARTISTS A LESSON. SEND ME YOU CONTACT INFO IF YOU WOULD LIKE TO JOIN THIS LAWSUIT. realyttracscam@yahoo.com

S
S
Sheyda
, US
Oct 04, 2009 1:52 pm EDT

I myself have found out that I have been charged by this company realestatepromoter.com. I had signed with realtytrac.com and cancelled my account prior to 7 days which is with no charge.

On my transactions on Capitalone I noticed 2 charges to my account from realestatepromoter.com. I called capitalone and reported this as fraud.

This is disgusting.

M
M
melisat4
, US
Sep 09, 2009 12:19 pm EDT

I just got charged $44.95 today and with out my knowledge of this I was charged $195.00 in fees because of this company I talked with the bank and filed a fraud claim on them and also called the company said they refunded the money lets wait and see they told me that I signed up with them I signed up with reality trac not realestatepromoter I think that they should be shut down they are stealing money from hard workin people and for 1 I am laid off and can't afford to purchase something like a web page I didn't even know I had never even recieved an email from them

M
M
mary Y
White Plains, US
Sep 03, 2009 8:10 pm EDT

It happened to me too. Bogus charges. I contacted Master Card and they will investigate. How are realtypromoter.com and realty trac allowed to use any of the credit card companies to get away with this? Can't the CC companies revoke their user privileges? Surely some burden of proof that we signed up and used their services is necessary. What thievery. Wow if they can get away with this... there is no end to the possibilities.

N
N
NeilHua
Taylors, US
Jul 31, 2009 3:33 am EDT

I am also one of the victim. Just checked my credit card account online today and saw a suspicious charge. I called my credit card company right away, in the same time I searched online for this company's website and found thousand of fraud and scam reports. People, let bring these people to the authority, they should be in jail.

J
J
Jim D
Manahawkin, US
Jun 15, 2009 8:58 am EDT

I signed up for Realty Trac to get the foreclosure listings while i was looking for a home. Bought one three months ago and before we moved cancelled all my real estate related subscriptions. I'm not an agent and never intended to do any business with anyone but realty trac for the foreclosure listings. I'm forwarding this thread along with my full complaint to my godfather who is a retired federal judge for advice. We can't let this go!

T
T
Taken By Realty Trac
Chicago, US
May 19, 2009 4:21 pm EDT

Capital One actually called me to inform me that they believe there is a fraudulent charge on my account from this site, hopefully there making progress on these frauds.

The unfortunate thing is the company has probably already made millions.

I think Realty Trac should be held accountable also if not more so.

This is one of the most disgusting acts of outright fraud I have ever experienced.

This should not go without serious recourse.

A
A
A resident from MA
Natick, US
May 11, 2009 4:10 pm EDT

Same thing happened to me.
I was charged $44.95 to my American Express about 10 days ago.
I called American Express to dispute the charge and it is still under investigation.
I hope that someone can start a legal action against this company and I will be more than happy to be included as witness.

DZ from MA

B
B
Brit
Jacksonville, US
Apr 30, 2009 6:09 pm EDT

Same thing happened to me. This company is doing some unlawful things and should be shut down. They told my I must have inadvertently signed up with their company. What kind of fool do they take me for? The person I spoke to sent me a confirmation email with cancellation information and a refund. I will dispute this with my bank and get a lawyer involved if things do not get solved.

-Brittany... from Florida

A
A
ann
Baldwinsville, US
Apr 29, 2009 6:24 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

also i never got any emails from realestatepromoter.com i only got emails from realty trac all i wanted to know on realty trac was what foreclosures where in my area i found nothing but got instead got charged 44.95 for realestatepromoter.com

Elevating the Voice of the Consumer

Empowering Real Complaints

At ComplaintsBoard, we understand the impact of genuine consumer grievances. Our platform is a dedicated space for authentic voices, where complaints, both positive and negative, are shared with honesty and transparency.

Dedicated to Validating Complaints

We are committed to ensuring the authenticity of every complaint. Our team uses rigorous verification methods to confirm that each complaint stems from a real customer experience, maintaining the integrity of our platform.

Encouraging Detailed Complaint Narratives

We value complaints accompanied by concrete evidence. Be it a photo, a detailed narrative, or additional documentation, such substantiation lends credibility to your complaint, aiding others in making informed decisions.

Balanced and Constructive Dialogue

ComplaintsBoard is more than a platform for airing grievances; it's a community where balanced dialogue is encouraged. We welcome complaints that not only point out issues but also recognize any positive interactions, promoting a fair and comprehensive perspective.

A Free and Impartial Platform for Complaints

Our unwavering commitment is to provide a free and unbiased platform for all complaints. Every complaint is given equal importance, ensuring your concerns are heard and respected, irrespective of their nature.