Real Technology Labs/ACAIX3 / Unscrupulous, or a big scam?
I ordered a "free" trial sample of the AcaiX3 product, thinking it was one that had been well-reviewed on the Oprah show, since it was on a website to which I was directed when searching that subject on the Web. I ordered it there, and understood there would be a charge for the shipping and handling of $2.79. They were also up-front in saying there would be automatic shipments beginning 15 days from the date of shipment of the "free" trial unles they were notified to cancel the shipments. I got very nervous about the whole thing when I got to the end of the ordering process and never found the company name or contact address or phone number listed. I searched the name of the product on the web, only getting more links to their Order the "free" sample site. My credit card was charged on 4/30/09, the day I placed that order on-line. I received the product in the mail on Saturday, 5/16/09, theoretically past the day of shipment if the product was actually shipped that day. The package did not have a postmark date on it. It did have a company address on the outside of the package, but absolutely NO ENCLOSURES aside from the bottle of capsules.
I was out of town for the weekend, so today (Mon. the 18th) I searched the company name and found this site with listed complaints against that company. One of the complaints listed an phone number I used to get through to someone who verified my name and address and did give me a confirmation of cancellation number. That number is [protected]. I asked that representative to inform any superiors that their company was not exhibiting standard or scrupulous business practices and if they were in fact a legitimate company they would be advised to remedy their procedures. She was cordial and understanding without saying anything that might confirm or deny my suggestion.
I am assuming I have headed off any unwanted further shipments or charges to my card, but will be back to this site in a flash if anything untoward happens!!! I wanted to warn anyone else who might get in this situation.
As always, let the buyer beware!!