Real Property Management
reviews and complaints

I had RPM Colorado manage a property of mine over the last year. They collected the checks fine, but maintenance was difficult to deal with. The house was supposed to be cleaned for the tenants (we paid for it), but after talking with the tenants directly, they said the house was dirty. I will say they found great tenants, but they ignored our no dogs rule.

Following the tenants move out in the spring, we took possession of the house again. Several items were found to be broken (including sprinkler pipes, which we paid RPM to winterize). RPM has since ignored me on all follow up issues leaving me to pay them out of pocket.

With the exception of the poor follow up service, they were satisfactory. Part of good customer service is how you follow up with your customers, and I feel their poor follow up gives then a poor ranking overall.

My family an I are another couple who are not happy with RMPM they are in this business just for money, we relocated to Fortcollins an would never have if I knew what I know now we sent our money per person for application they told us we had the place for rent an then they sent a letter last minute an said we don't have the place, thank GOD for the socialworker who helped me, she called them an they said they never got my payment an I had the copies of my money order, my socialworker said they were not nice they were rude an when they found out my husband was a Veteran they had the nerve to ask if I still want'ed the place. RMPM is buying up everything, but if at all DON'T SEND THEM MONEY AN DON'T RENT FROM THEM.

The intent of this posting is to retract all comments I have previously posted regarding Real Property Management Colorado. I am the 26 year old who posted derogatory and inflammatory comments about Real Property Management Colorado on numerous websites and I would like to retract those statements. I had a dispute with the company, and in my anger posted statements regarding my experience. These statements, although opinion, may have been interpreted as fact or as having an underlying factual basis. In which case, these statements may have damaged the reputation of Real Property Management Colorado and Greg Bacheller, one of the company’s owners. I apologize for those comments and I wish they had never been posted. Unfortunately, I am unable to delete these historic postings and as such, please accept this posting as a retraction of all of my prior online postings. In addition, I have signed a copy of this document, which is on file with Real Property Management Colorado and by doing so, I have given them permission to send it to you if you are inquiring about the services of Real Property Management Colorado provides.

I moved into this property and have been treated rudely and completely unprofessional since the day they got the first of the money they said we owed. We paid the first months rent and the deposit after checking several times if it was the actual amount that we owed. Later they decided we owed more and left one message about it on my husbands phone. After several attempts to call them to find out what they were talking about and no one answering I came home to an eviction notice on my door. This notice said they made diligent efforts to contact me about the money I owed. They wouldn't call me back or answer their phone but they send a notice saying THEY made diligent efforts. The charge for the notice is $58 and a late fee of $50. So now on top of extra money they "forgot" to tell me about to began with they are charging me another $108 because they chose not to answer their phone and talk to me. I have been called a liar and talked down to by just about every one in that company. I meet one nice person and it was the maintenance man. We I asked if I could speak to a manager or owner about the way I was being treated they informed me that the person I was complaining about was the owner.

I am in a contract for a year and a half with these people but I am telling every one I know never do business with this company. My pastor even tried to reason with them on one of our many issues we have had with them and they were even rude to him. He said my advice is to pay your rent on time and avoid them at all cost. That is not how a company should treat people for any reason.