SUBMIT A COMPLAINT

Real Canadian Superstore / pc plus points not earned due to cashiers' negligence

Canada

September 25, 2017

Dear Sir/Madam:

Good day.

I went to a Real Canadian Superstore at 9711-23 Ave NW Edmonton Alberta Canada today dated September 25, 2017 to do my weekly grocery. When I was in the cashier I handed my PCPLUS card before paying to earn my first points. And in my surprise when I logged online at pcplus.ca it showed that I earned 0 points. To double check I looked at my receipt and there its says that "You could have earned 470".

This is just sad that I trusted one of your staff and she did not seem to care.

As resolution, I hope you can redeem my 470 points in my pcplus card.

Attached herewith are the copies of my receipt and pcplus card.

Hope for your immediate action.

Thank you.

Best regards,

John Joseph Balanaa

Do
Sep 25, 2017

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