Re-surface — fraud
Ordered three candles on June 3rd from your magazine of June edition. I figured I couldn't go wrong. I have used your picks before and have been satisfied-very satisfied!
This order I placed with this company was just bad business and Lucky should know what happened to me happened to a lot of people and it is a reflection on your magazine.
What happened is I ordered three candles at $15 and under promotion. Re-Surface used paypal to take my money. That was well over a month ago. At their website now it says they are on vacation. I was disappointed that you crew didn't know they didn't have enough stock to fill its orders. Second, the person in charge is rude. This has been so disappointing since I was using this for a gift for a women's bithday. In fact, the person I was sending the candles to had an ad in your magazine and did wonderfully. So I see the advantage of seeing items in your magazine, it is just now I am hesitatant to buy from your magazine since this has left a terrible taste in my mouth.
Oh, the kicker, they over charge on shipping to make up for the the money the thing they should be making.
Jun. 8, 2009 08:26:05 PDT
Transaction ID: 6GY22672T10414242
Hello karen Iannone,
You sent a payment of $63.00 USD to RE-SURFACE DESIGN LLC ([protected]@re-surface.net)
It may take a few moments for this transaction to appear in your account.
RE-SURFACE DESIGN LLC
[protected] Instructions to merchant
You haven't entered any instructions.
Shipping address - confirmed
PO Box 2033
RANCHO SANTA FE, CA [protected]
The seller hasn’t provided any shipping details yet.
Description Unit price Qty Amount
Item#, pattern: vanderbilt $15.00 USD 1 $15.00 USD
Item#, pattern: metropolitan $15.00 USD 1 $15.00 USD
Item#, pattern: wythe $15.00 USD 1 $15.00 USD
Subtotal $45.00 USD
Shipping and handling $18.00 USD
Total $63.00 USD
Payment $63.00 USD
Charge will appear on your credit card statement as "PAYPAL *RESURFACE"
Payment sent to [protected]@re-surface.net
Issues with this transaction?
You have 45 days from the date of the transaction to open a dispute in the Resolution Center.
Questions? Go to the Help Center at: www.paypal.com/help.
Please do not reply to this email. This mailbox is not monitored and you will not receive a response. For assistance, log in to your PayPal account and click Help in the top right corner of any PayPal page.
To receive email notifications in plain text instead of HTML, log in to your PayPal account, go to your Profile, and clickNotifications.
PayPal Email ID PP120<123456>
What would you do?
I have subscription for Lucky and I intend to keep it. I just don't know if I feel confortable purchasing again.
Sorry but you need to know what you is happening out there. For everyone of me there are 300 that won't write. I believe in justice.