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4.2 770 Reviews

Re/Max Complaints Summary

40 Resolved
150 Unresolved
Our verdict: When using services from Re/Max with a poor resolution rate, be vigilant. Understand the common pitfalls other customers have faced. Prepare thoroughly for any interactions with their customer service, and consider alternative solutions if your issues are not addressed satisfactorily.
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5:39 am EDT
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Re/Max ryan homes / buyers need to be represented by licensed realtor

Buyers should be represented when doing business with Ryan Homes in Harrisburg PA. I'm a licensed agent with RE/MAX in Camp Hill, Harrisburg, PA area, and referred a client I’ve been working with for 8 months to them in February 2016. I made the appointment, escorted them, and went through the process of choosing the home they desired. My clients chose to go home and think about it, a reasonable decision. When they returned, Ryan Home’s builder's representative had them fill out a new form eliminating me as the referring agent.
I’ve been told that one of the initial statements given when a buyer comes in unescorted by an agent is, "If you don't have an agent you receive $5, 000 in some credit or some other questionable benefit." I don’t know how often this occurs but can verify it happened. (The credit in whatever form, if it even exists, comes to the buyer whether they have an agent or not, but the builder's representative gets the FULL commission if the buyer doesn’t tell them they are represented.) Buyers are put in the awful position of taking the perceived credit, and doing wrong by their agent that referred or represents them, and purchasing the largest investment in their live without representation. I will be bringing independent buyers who have been told this to a court hearing if it goes that far. Those who have been told this, or something similar are asked to call or email me to discuss. I have a couple already but more statements will help our profession stop this unfair practice and allow buyers to be represented by licensed Realtors who will do what's in the buyer's interest, not Ryan Homes or Ryan Homes builder's representative.
I don’t know what this particular Ryan Home’s builder’s representative’s integrity is worth, but I know it’s not a dime over the buyer’s agent’s commission of the purchase price of the home.
If Ryan Homes is practicing this unfair business practice, they may be doing other things that will not be beneficial to buyers. I strongly suggest you are represented by a licensed Realtor wherever you’re located.
Scott J. Fonner
[protected]@fonner.us
[protected]

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7:04 am EST

Re/Max they weren't able to fix the problem

We rented the unit from ReMax Ocean Surf and sun Costa Rica Ocean Lyrics. We stayed there for 5 days and on the second day the toilet wasn’t flushing. The office of this company was on the same street, so we went there, but it was closed. However, it was 10 a.m. and their office worked from 9 a.m. -5 p.m. We also called them, but there was only one lady, who said that no one was in the office. She promised that someone would come and fix it, but the manager hasn’t even called us back. Don’t rent through this company.

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Lisa Simmons
, CR
Feb 02, 2016 11:09 am EST
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My name is Lisa Simmons and I am the owner of the vacation rental company. We take all complaints seriously and work very hard to provide top quality services to our clients. You'll notice many five star reviews on VRBO and Flipkey for properties that we manage. Our office is open Monday to Saturday, 9 am to 5 pm. We respond to emails and phone calls 7 days per week. We have information books in every condo with emergency contact emails and phone numbers for after-hours and Sunday maintenance issues. You don't mention the property you stayed in or your name? If you provide those I will look into the matter immediately. Sincerely, Lisa

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Lisa Simmons
, CR
Feb 02, 2016 9:51 am EST
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My name is Lisa Simmons and I own the Ocean Lyrics Vacation Rental company. We have many five star reviews on VRBO and Trip Advisor and take complaints from clients very seriously. Our office is open 9 am - 5 pm Monday to Saturday. We are closed on Sundays but in every condo there are several after-hours emergency contact numbers and emails listed. We respond to these 7 days per week. You don't mention your name or what property you rented? Please let us know as I will personally investigate the matter. We work hard to make sure all our clients have a top quality stay here in Costa Rica. Sincerely, Lisa

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Lisa Simmons
, CR
Feb 02, 2016 9:48 am EST
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My name is Lisa Simmons and I own the rental company Ocean Lyrics. I'm sorry to hear that you found the office closed. The office is open 9 am to 5 pm Monday to Saturday and is closed on Sundays. However, you can reach us 7 days per week by email or phone - the emergency contact numbers including after hours numbers are listed in the information book in each property - and we also respond to maintenance issues 7 days per week. You don't mention your name or the unit you rented. We take complaints and maintenance very seriously and would like to know so we can investigate the matter. Sincerely, Lisa

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Isabelle Emond Martin Seguin
, US
Feb 02, 2016 8:21 am EST

Re/Max does not own the rental company. Ocean Lyrics, the rental company, is separately owned. We only share space.
Isabelle, Owner/Broker of Remax Ocean Surf and Sun

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3:24 pm EDT

Re/Max unethical sales - horrible experience - yazen hadden

We recently bought a house through one of your Agents, Yazen Hadden, and were greatly unsatisfied with his services. A good majority of the information he relayed to us turned out being false and, although we ended up getting a house through him, my wife and I were sickened by his sales strategy. Anytime we had a pressing question he would mysteriously not be available or on an unexpected vacation. He told us things that we wanted to hear, not the truth, and made promises that never came true. The last promise was of him stopping by to check on us and drop off a gift for all our hardships (ex: 50 day escrow) but never heard from him again. This agent needs to be reviewed for his non-ethical sales strategy. This was our first home purchase and we want to warn all to stay away from the sales agent if you live in Southern California. Unethical and lies are what best defines Yazen Hadden of Remax.

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2:10 am EST
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Re/Max lies, deceit & disgraceful service

In August we submitted our offer to purchase. Accepted and the process started. On 1st view of the house it was clean and all the damaged parts hidden. On 2nd view in Oct, most faults were visible. When asked about it, Ansie stated it's not her problem. We had to beg and plead to get the fault list on the house as well. When we asked when the registration will happen, we were told only end of Nov as they are withholding the registration for a simultaneous transfer WE WERE NEVER INFORMED ABOUT. Promises were made (in writing from both the lawyer and Ansie) that the registration will be completed today and occupation will be 1 Dec. Today we get notified that the registration has not been completed. Let alone that we have a house to vacate the 1st and contractors to pay as of the 1st, the whole process has now been delayed for over a month without any shame. All transfer cost were paid on request without hesitation. These people have no shame in wasting your time and costing you money once they received their part. This is the worst service ever received. If the person paying can't be considered, why even bother? Estate agency board will be the next step.

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Ntishi
Kwaggafontein, ZA
Jul 23, 2021 11:29 pm EDT

Is remax generally good though

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Elite.business
, ZA
Jun 11, 2020 5:57 am EDT
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Re/max Alberton, unethical and still signs of racism within the company.
Never deal with John de melo, narcissist and racist. And you get treated like a criminal because of ethnical group.

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6:20 pm EDT
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Re/Max fraud

I had an excepted offer on a home in Boxford Mass but the house failed the home inspection needing at least $150, 000 work. The seller offered to reduce the price $100, 000 but at the advice of the inspector we walked. Our real estate agent knew the failed inspection results and got another buyer to but the house once the home owner patched up some of the problems. The agent then threatened us, called us frauds and liars. The agents husband told me he knows Greek gangsters who are gonna pay us a visit. The agents wife, who is a very large woman offered me oral sex on 2 visits to the home and once in her office. She told me her husband and her are having problems. She took 2 deposits from us and has not returned the money but claims she did. Andrea Anastas and Neil Anastas robbed us of $6000 and then have told lies about us. They are snakes. Do not trust REMAX IN TOPSFIELD OR ANY PLACE IN MASS

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MrMatt
Chelsea, US
Oct 23, 2013 2:07 pm EDT
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I dealt with Andrea and Neil as well. They were pushing me to buy a home I didnT like but it was their listing. The home I wanted was with Century 21 and they had nothing good to say about the selling agent and poor comments on the home. I was with my sister at an open house they had in Boxford and Neil kept checking out my sister making her feel uncomfortable so we left.

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1:33 pm EDT
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Re/Max florida timeshare scam

My wife and I purchased two florida timeshares, the first one in 2004 at westgate resorts in orlando, florida, the second one in 2005 called tempest resort now known as diamond resort international. When our children and nieces where younger we traveled between both timeshares between [protected]. When haven't used either one in 6 to 7 years and paying on the maintance fees every odd year now since out children and nieces are grown we decided to sell one of them to get out the maintance fee, a customer service representative named debbie sumpter with remax preferred choice properties, inc told us she can definitely sell our timeshare with westgate lakes resort & spa for $25, 000.00, market # 217791 that was four years ago, a few minutes ago I called [protected] to check on the status of our timeshare to see if their were any potential buyers their telephone number was turned off I went to check their website all listings were removed. I gave them $450.00 for what! It was a scam I called them three months ago a representative told me they are slowing down with sales because of the economy in essence they were closing up shop! How do we get our money back! These time share companies have know problem selling you the properties but they won't buy them back and you can't even sell them or give them away! Min. Frank neeley jr.

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8:32 am EDT
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Re/Max home buyers worst nightmare

Think 4 times before having Wendy Hulkowich as your Realtor. She works for the Remax DFW Associates broker. She is the rudest and most arrogant person I have ever dealt with. She puts her monitory interest in front of the customer's wishes and likings about a certain house. She forces you to sign agreements and makes offers of her own although you went with an offer that you are comfortable with. She is not a 'people' person but as long as everything goes according to her wish she is fine. Or else she is the worst nightmare you can possibly have. I am new to the DFW Area and she pretty much took advantage of that. She writes derogatory and threatening emails if you don't listen to her. I have proof of all that. So please be a smart person and go with someone else for your realtor needs. All the testimonials I see on her website is from her kith and kins. I could recognize some of the names because of working with her referrals for Mortgage, HOI, Home Warranty etc. This is a WARNING from one innocent buyer to another.

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11:23 pm EDT
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Re/Max mauricio pereira

Good afternoon, I am a licensed Realtor in Florida and when my sister decided to sell her home in Union NJ she asked me to reach out to a local Broker. I reached out to The Broker/Owner RE/MAX New Millennium Group and he accepted my referral. I sent him a form to sign and when I spoke to him to confirm if he had received the firm I gave him the sellers information. After a long conversation we had mutual friends. Recently I spoke to my sister and she informed me that she had accepted an offer on her home. My sister informed me that the Broker/Owner would discount his commission from 6% to 4% if I agreed to cancel my referral request. When I reached out to the Broker/Owner with an email and mentioned that I was surprised that he was willing to reduce his commission. I asked him to send me an email of exactly what he was asking of me to present to my Broker. I was shocked to receive this type of response.

From: Mauricio Pereira
Date: June 18, 2013, 11:33:12 AM EDT
To: Adriano Gabriel
Subject: Re: Fwd: Referral from Weichert Realtors Best Beach RE
Reply-To: Mauricio Pereira

Good morning

You DO NOT Have any right. You never told me the name of the seller/buyer you want to referral to me. This client Francisco and Maria Figueiredo it was not necessary because I know them for long time, over 30 years and is not the first time we do business together. Your sister was surprised you would receive money from her. What bothers me more is your arrogance to tell me how much I should charge and how to split the commission. You should be ashamed. You said you have a referral form signed buy me, this is NOT TRUE. ANY DISCONT I MAY GIVE TO RELLERS IS NOT YOUR BUSINESS

Mauricio Pereira
Broker/Owner
RE/MAX New Millennium Group
1042 N. Broad Street
Hillside, New Jersey 07205
Office Tel: [protected] Cell: [protected]
Fax: [protected] Direct: [protected]

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8:09 pm EDT
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Re/Max rude & un-professional

While in the processing to buy a house i met this agent Rekha Chatwani. I still curse the day i met her. First of all she don't listen to your concerns at all, all she tell you is what she wanted to tell you. Then icing on cake is she is super rude in her talks, in fact she is the rudest lady i have ever met. She claims herself to be the best agent in the bay area, if you ask my opinion she is the worst agent. if the agent license would be based on how she behaves then she would have never got her license at the first place. I am not sure why is she so much in air & thinks that she is the only one who can help anyone to buy a house but she doesn't know that there is lot of competition in the market to get business. She thinks that just because she comes on air she is the best. She is nothing but a piece of ###.

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Trustm
Fremont, US
Feb 26, 2015 10:58 pm EST

Rekha is one of the WORST realtors in the Solar System ! She and her husband are jokers of the nth order. This woman has no word like courtesy or professionalism in her dictionary. Oh wait... based on the so called English she speaks, I don't think she has heard of a Dictionary ! If you want to live a peaceful existence, avoid this fraudster pair like a plague. She is an embarrassment to work with. Do not even think of going close to these ###s.

Belleville
Belleville
Cincinnati, US
Apr 29, 2013 4:55 pm EDT

She claims herself to be the best agent in the bay area, if you ask my opinion she is the worst agent. if the agent license would be based on how she behaves then she would have never got her license at the first place.

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10:12 am EST
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Re/Max don't want to give my refund of $650.00

I paid this business a total of $650.00 U.S.D.so they could advertise my timeshare in the market for sale, and up to now I have not hear from them anything, I been calling and calling and no respond what soever. The last time I spoke the them over the phone back on 12/2012 Since they have not get a offer yet in 1year &5months .I change my mind about selling the my timeshare. That I would like my refund of $650.00 return back they told me they going to talk to the owner about it and I haven't got an answer from them up to now. I'll would appreciate all the assistance I could receive from your agency in solving this issue or complaint. Thank you very much and God Bless
Yours Truly
Benjamin Carrasquillo

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Steph75
, US
Feb 28, 2013 12:46 pm EST

The resale of a timeshare is a legitimate business. Companies agree to advertise a timeshare for a fee on their websites. As with advertising, the membership doesn´t need to sell in order the fees to be legitimate. The difference between an honest timeshare resale company and a scam, is when the company falsely suggest they have a buyer waiting for their timeshare, or picture unrealistic, overoptimistic selling possibilities. I'm sorry you fell for this scam, next time always RESEARCH the company before doing any business with them, and NEVER pay an upfront fee to get rid of your timeshare. This is a good article about timeshare resale companies:

http://www.timesharescam.com/blog/92-timeshare-resale-companies-analysis/

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9:31 pm EST
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Re/Max fraud and deception

I have dealt with REMAX and will never deal with them anymore,
Daniel Brunes or the other staff are real URSSS, they are bunsh of liers, deceptive agents, they are a dishonest peoples, I advise everybody not to rent buy or let any proerties through them,
. http://www.remax.com.au/DisplayProperty.asp?guid={DA81DC2C-B95F-4B43-B3E7-B7F96351ACD7}

A person can be burned one time from those real ### agents, they are veru dishinest, deceiving, cheater
be carefull with them their details and location as follow
AGENT DETAILS
Daniel Brunes
[protected]
[protected]
[protected]@remax.com.au

17/264 Old Cleveland Road
AGENT DETAILS
Daniel Prosser
[protected]
[protected]@remax.com.au

OFFICE DETAILS
RE/MAX Executives
[protected]
17/264 Old Cleveland Road
COORPAROO QLD 4151

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Update by edward1
Apr 10, 2013 10:02 pm EDT

His crime, is dishonesty, what more do you want
taking money without consent, and without notifying
giving false and misleading info about tenants from hell ( and he knew about them ?) favoring some young tenants and loose his integrity for the sake of individuals who are bunch of artist females who disturbed the whole neighborhood by partying screaming days and nights.
females and their idiot friends, caused damage to street signs, filled the place with gangs, , gangs in and gangs out
plus other stuff will be dealt with at some stage ?, ,

Update by edward1
Mar 25, 2013 8:19 pm EDT

Be careful of Remax, Cleaveland Rod Coorparoo QLD

Update by edward1
Mar 18, 2013 7:47 pm EDT

Conflict of Interest, Remax, should do something about those involved

Update by edward1
Feb 15, 2013 11:10 pm EST

He is as they said a Real Liers, not a real Estate, manipulative artist liers 1000 fold, him and his associate from REMAX Old Cleaveland Road franchise, they brought the real Estate agency to disruption

Update by edward1
Feb 15, 2013 11:07 pm EST

Daniel Brunes pictures as it appears

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Update by edward1
Feb 15, 2013 9:34 pm EST

not honest, but deceptive liers

Update by edward1
Feb 15, 2013 9:34 pm EST

they are deceptive, liers

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Update by edward1
Feb 15, 2013 9:32 pm EST

https://maps.google.com.au/maps?q=17/264+Old+Cleveland+Road&ie=UTF-8&hq=&hnear=0x6b915a4a4b46a7d5:0x5b9ce97b491bac6, 17/264+Old+Cleveland+Rd, +Coorparoo+QLD+4151&gl=au&ei=IO0eUbneGcLzmAXCj4GIBg&ved=0CDAQ8gEwAA

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Andy Mac
Brisbane, AU
Apr 07, 2013 9:51 am EDT

What is their crime?

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11:13 am EST
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Re/Max - mortgage fraud - signature forgery

Fact: Amir Jafari alias Ali Attar Jafari forged signature, initials and date on a mortgage renewal document without consent and uttered the fraudulent document to TD Bank (see attached). He admitted to signature forgery on the mortgage renewal document when interrogated by Detective Kritzer of Durham Regional Police Service in Ontario Canada. Police report...

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Re/Max - fraud, forgery

Amir Jafari, also known as Ali Attar Jafari as his legal name, is a salesperson at RE/MAX Unique. He forged signature onto a mortgage renewal document without consent and uttered the fraudulent document to TD Bank in a financial transaction. As the fax ID information at the top of page indicates, Amir used a fax machine at Royal LePage to transmit the...

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Re/Max misrepresentation and breech of contract

I rented a property from Remax the lease was valid from 1 october 2011 to 31 september 2012. I gave my 2 months notice to move out at the end of september 2012. On the 16 August 2012 my agent delivered a contract for another property I wanted to rent but this contract was valid from 1 september 2012 to 31 August 2013. One month earlier than my current lease expired. That night I send my agent an sms asking whether I had to move 1 september 2012 as per new contract or 31 september 2012 as per old contract. she answered that I should move end of August as the house I was staying in was sold and had to be handed over. I did as she said. One day before I was to move, she arrived at my house teeling me that the house I was to move into was no longer available. I asked her if I should seek accommodation at another agency as remax had no other houses available. She advised me to go ahead which I did. She came to do the end inspection on 3 september 2012 and found everything in order and asked my banking details to pay out my R 7000 deposit. On Monday 10 September 2012 she sent me email stating that I was in breech of contract and the took my deposit for rent for september 2012. They are in breech not me and I have all the sms conversations printed out and the lease which she delivered plus the inspection document. How can I proceed so that they can as they should refund my deposit? They have utter poor service and no regard for their clients.

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9:21 am EDT
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Re/Max extremely poor customer service

the agent who met us at the rental home was pleasant and answered all our questions
the office was pleasant but poorly run
the first time I went into the office, I entered a door with their signage and it was a break area with an office with the managers name on it - not one person was around - I could have taken a stack of files off the desk and walked right back out - poor security - I called out and it was at least 5 minutes before anyone came out and that was because they were getting something from the coffee area.
In my few days of dealing with the office, not once did someone remember who I was or why I was calling. Even after they had a check from me, they wanted to know what I was calling about. They made themselves scarce. No one would answer their cell phone. Our application was denied - do not know why - they wanted another month of deposit. I have not been denied for anything for over 6 years. I have never been denied housing in my life. Always worked. Very bad experience. I gave Remax a second try. I will NEVER go back to another Remax.

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DHorne
, US
Oct 03, 2012 4:16 am EDT

The people who run RE/MAX Avalon Park have never been anything but professional and top notch in my book and I have to deal with them all the time being a tenant that has rented from them for over a year and a half now. This post sounds like a disgruntled brat who did not get their way when they stomped their feet. You didn't get approved for a house? Your poor thing! No doubt you found your big girl panties, put them on and found a place to live after all. Maybe you should work on your credit instead of getting pissed at RE/MAX!

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RE/MAX AP
Orlando, US
Oct 02, 2012 11:39 am EDT
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We are sorry to hear you had a bad experience and that your application was denied. We have a strict policy and our landlords know we follow these guidelines which is to ensure the most thorough process. It sounds like you were not denied but requested to put an additional security deposit which is different. Sounds like you opted not to pursue the rental because of the deposit requirements which is understandable if you could not afford to do so. The door you entered may have a sign but it also had a sign that states "Please use Front Door, this is not an entrance." I am glad you did not walk off with files because we do have cameras all over our office which captures every door and the parking lot. Regardless, we do not wish anyone a bad experience and hope you found a rental.

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Re/Max consealment

Anthony Raffin while operating as the listing agent for Bank Of America concealed his relationship to the buyer ( his sister Marisa Ciraulo's company - NBS Capital LLC) From Bank of America whom he had a fiduciary responsibilty, for his own personal gain . The Sale of 4874 Kensington Ave Detroit, Michigan 48224 is a prime example of this behavior . Mr. Raffin later showed his hand further by taking his true place as owner of NBS Capital LLC, showing that his sisters company NBS Capital LLC was merely a transfer place for him to buy his own listings and sell them on to unsuspecting investors that came to this country to buy bank owned properties . Mr. Raffin even tried to cover his tracks further by using another Real Estate company and agent as the buyers agent in this transaction . I have all the documented proof for you to review but am unable to download them as a PNG, JPG or GIF. Is there a fax or email I can send them to? Be advised that I have in my possession many additional documents showing misconduct unbecoming of an agent for your review dealing with Re/Max Associates, its broker & agents. Do not hesitate to contact me.

to de

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Re/Max great management

I lived at a rental property managed by Remarkable Property Management (Team Athey) for almost 2 years. My husband and I had a special circumstance that required us to put down a large security deposit before we were able to move into the property. When our renewal period came up, Laura worked with us on negotiating a new lease term and we were reimbursed a portion of our security deposit (not something they normally do). At the end of our second lease term, Patty Allen was very willing to work with us on providing feedback on the condition of the rental property. Because of her, we were able to get back our ENTIRE security deposit. Also, all maintenance requests were handled in a timely manner and we never encountered a repair that the management company was not willing to address. My husband and I have rented for a long time with many other property management companies and they always had poor communication and a lack of customer service. We had a VERY good experience with Remarkable Property Management and highly recommend them.

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Re/Max unprofessional

Bobbie Bahm is very unprofessional didn't follow up with my offers passed me on to coworker so she could take a week vacation only to find out the coworker can't do anything without Bobbie and I have to wait to a week to make any offers. Her coworker "Thomas Chadwick" was even more unprofessional, I had to call him daily to find out if everything was in order only to find out things were missing and he didn't reach out and ask for them. They were both a big waste of time I will never deal with them or Remax again, I had a large cash offer and they just blew me off pretty poor customer support from them I highly suggest using another Realtor.

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8:40 pm EDT

Re/Max broken promises

The official website of Remax real estate company advertised a 3 bedroom FULLY furnished apartment with 4 garages for 21500.00 rand a month. When we arrived there where only 2 bedrooms and 2 garages and very far from FULLY furnished. e.g. The refrigerators didn't work, no microwave, no vacuum cleaner, no toilet seat and kept running. No television, all air conditioners were broken, the hand rail had a 1 meter gap which my 3 year old nearly fell through, the garage door opener caught on fire the 1st day, the washing machine tripped the house every time. the apartment was also disgustingly unhygienic and had not been cleaned at all. The agent Rainer Kloos had assured me it was fully furnished and as the Remax ad had stated, stressing me out for a 43000.- rand deposit before we arrived as there were people lining up to rent it, plus the first months rent of 21500.00 rand. I made myself clear that Rainer Kloos and Remax Hout Bay had misleading and deceitful advertising and that I wanted to cancel. We left after 10 days as it was unbearable and dangerous. Now when I asked about my deposit Rainer Kloos suggested that they had done everything correctly and will be keeping my deposit as that was their COMMISSION which they would of earned. I can't believe that a 10 day stay in such a place can cost me 64500.00 rand and i have no rights. Its exactly this behavior of the Cape Town real estate agents and landlords that destroy I wonderful regions reputation nationally and internationally. My wife is Swiss and this will be given to the Swiss and German press when we finally get home. good bye Cape Town. I do have photographic proof.

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11:22 am EDT
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Re/Max disrespectful and unprofessional

This is the most unprofessional and disrespectful real estate company I have ever used. Patty Allen met me to show a rental house (springing it on the current tenant who said no one called him to let him know we were barging in) and didn't get off her phone once or lead me around the house, expecting me to wander around a stranger's house and find my own way. She was late and rude. Her assistants and her all called me several times asking me the same questions because they apparently don't interact with each other and asked me several times to submit paperwork I had already submitted. The tenant mentioned that the fridge hadn't worked in a year and they still wouldn't fix or replace it and she said they'd "probably just get rid of it" even though the appliances were supposedly included.

This "team" is clueless and lacks any sense of common courtesy. Avoid at all costs.

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Michelle Haydel
Mesquite, US
Sep 10, 2012 9:52 am EDT
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I had a wonderful experience with Patty, as well as other members of the team. I was in the middle of my second lease, at which time I got severely ill and was unable to continue working. From the moment that I thought there might be a problem, I contacted the team and let them know what was going on. They worked with me every single step of the way. They even went as far as to get people to come and help me pack and move everything out of the rental property to the location I requested. They were extremely kind through absolutely everything! I would love to do business with them again in the future!

Sincerely,
Michelle Haydel

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Patty-Allen
Richardson, US
Aug 02, 2012 11:04 am EDT
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I am sorry you feel this way. All tenants are called by CSS who is a company we hire for showing services. If a tenant did not know we were coming it was because they had not checked their messages. Tenants are given a one hour courtesy call for showings. As far as answering a call during a showing, it could have well happened, but this is not done unless it is an extreme situation going on and I must answer calls. The property management business is always moving and calls must be answered when there is a problem or issues that needs resolved. As far as letting someone "roam a strangers home", I was there following. Again I apologize that you feel this way. The complaints Team Athey get are minimal to the compliments that are provided. If you web search complaints you find a website for this. You do not find a website were people are nice. Customers/clients that are happy usually do not take the time to create this page or go online to say how happy they are with a company. It is only the disgruntled folks go on the web to complain. I wish there was a better system. I do not believe Team Athey would be in business for 25 years if we were always horrible or unprofessional. Respectfully, Patty Allen

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Patty-Allen
Richardson, US
Aug 02, 2012 10:52 am EDT
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Re/Max Customer Reviews Overview

Re/Max, short for Real Estate Maximums, is a global real estate franchise company. They offer a platform where agents can list properties for sale or rent, catering to both residential and commercial markets. Services include property buying, selling, and leasing assistance, as well as providing valuable market insights and guidance through the process. Re/Max is known for its extensive network of experienced agents and a wide array of properties to suit diverse client needs.

Re/Max In-depth Review

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