RCS Aida modular kitchen chandigarh / Poor service and material

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We were the first customers to buy kitchen from their panchkula store in sector 11. We were promised waterproof ply wood kitchens. After taking 50% payment these guys are saying the shutter will be in cheap MDF material. I already had a Mdf kitchen which started giving off in 6months i keft that kitchen for 18 months and i had spent a lot on that kitchen brought it from hettich kitchen art chd. i did not want same crap material to be used and still i am getting that. If i asked for up gradation to ply they say that the company some a and a does not make shutters in ply for this finish and i cannot get it. These people donot tell initially they do not manufacture anything and then they blame the other company. I ask for refund they say that they have sent the advance to the manufacturing company and 15% will be deducted if you cancel the order. Now what kind of new sence is this i do not want to go into litigation but theses chaps are forcing me to. tha girl i had all the discussion with has now left the company and in our contract its written carcases of bwp ply but they say the shutters will be mdf.
I think people need to be beware of such companies this is the second time i have burned my hand rather third once got job done from a carpenter he was another pain. I feel they just sell showroom kitchens nothing is practical for home use just to keep in showrooms the kitchens are good

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  • Ni
      17th of May, 2012

    I agree. Never buy kitchens from shops who do not manufacture kitchens and just source them. There will be service and product quality problems always. Mdf is not ever functional in our indian kitchen and is one of the worst material you could buy

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