RCI Cruiser
reviews and complaints

Stay away from www.rcicruisers.com. I have bought their timeshares for the cruise and the owner assured me that I could use it at any time. As well as there wasn’t any expiry date. I recently got a phone call from this company and they asked to use this cruise ASAP. I have no money and no time now, but they didn’t listen to me and pushed me to use this cruise now. I am sick of their phone calls.

I was a timeshares holder and the company www.rcicruisers.com assured me that these shares were transferable. I didn’t have time for the vacation, because of some person circumstances, so I decided to change the date of the vacation. The company told me that it was for free, but when I tried to change the date, they wanted to get additional payment. Also, the prices went up within couple of days and it was too expensive to book through them. I wasted my time only.

Not long after becoming an rci member I received a phone call from someone posing as an rci agent who sold me a deceptive vacation package i'll regret the rest of my life since my husband and I are retired and on a fixed income and not in great financial shape as some retirees are. I inherited my timeshare resort who I share with my sister and use it alternate years.
The package includes: 1 - 7 day cruiser or 2 - short cruises plus 1 - 7 day resort or 1 resort 2-3 stay
Deceptions: I specifically asked if myself or my husband passes away would the name be transferable on the cruise and was told yes. I was also told the cost of approx $1, 800 was a steal since we could take exotic vacations to hawaii, mexico, the caribbean etc.. Other deception told is that it included everything. Not true.
Cruise problems: if you book with carnival you cannot transfer names. Carnival charges $400+ additional fees for taxes and fees. Other nice cruise lines you will pay $600+. Note these have to be paid when you book so you better have that cash on hand just to book and you are given a time limit to book. If you do not. You lose your money! Carnival is the cruise line we would need to choose because it doesn't have huge fees to get a decent choice on cabins. Be ready to pay big fat bucks if you want a balcony. Basically you get the lowest of low choice of cabins unless you choose an "old bessie" ship with carnival. If you want to get your cruise or resort package 2 years ahead you better make sure rci has your membership fees have also been paid 2 years ahead or you cannot book. I was just told this when I asked them. These are the issues I have encountered already and I haven't even booked yet so who knows what else I will find out that is upsetting.
Resort problems: the pickings are as slim as you can get. Hawaii? Plan on going during the rainy season because that is your choice. Last night I searched again and all the good exotic resorts have no dates at all available. The u.S. Inland resorts are nothing to rave about so you are paying over what it would cost to purchase it through rci as an extra vacation and the ones offered are not all the resorts in the directory. There are only a small amount compared to that directory. I am afraid to see what fees they will hit me up for when I try to book that!
When you are mailed your package for this package you have a short time to review it so you better not have a life so you can spend hours going through it to learn what I have so you can cancel it.in my case I had a life going on preventing me the time to sit down and do this so I could cancel and we are stuck now. If I don't get my cruise booked by march 13'th we lose our money but I don't have the funds to pay rci and all the fees so I may be screwed unless god drops a blessing in my lap. I've been so worried about this I am having physical symptoms from the stress. No telling what else I will find out in this process.
Also, when I complained to an rci agent I was told he wasn't familiar "with them" (rcicruiser.com). Therefore, I question this whole entire practice of calling new members who are green and selling to older seniors who are on fixed incomes or vulnerable.