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RCI / false sell

Jul 20, 2015
100% 1
Contact information:
13147 warren ave
Los Angeles
Phone: 3106362791
RCI told us that they booked a suite with King bed and a sofa bed. Calling resort, they said that they have a 2 double bed room for us and only RCI can change it. We paid 3000 dollars in all inclusive fees and spent 12 hours on phone to remedy the situation. RCI does not even acknowledge their mistake and is not willing to call Resort to fix this.

We have Wyndham and it absolutely impacts our experience. Wyndham uses RCI as their exchange company. Wyndham should be responsible for affiliations that they offer their members. It is a waste of money to buy their time share.


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N  20th of Jul, 2015 by 
Agree Disagree 0 Votes
Maybe they are not acknowledging their mistake, or maybe you are trying to get an update for free and lying about what they promised you to do so.

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Resort Condominiums International [RCI] Logo Resort Condominiums International [RCI]
Customer Service
9998 North Michigan Road
United States - 46032
+1 317 805 8000
+1 317 805 9335
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