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RCI / false sell

1 13147 warren aveLos Angeles, CA, United States Review updated:
Contact information:
Phone: 3106362791

RCI told us that they booked a suite with King bed and a sofa bed. Calling resort, they said that they have a 2 double bed room for us and only RCI can change it. We paid 3000 dollars in all inclusive fees and spent 12 hours on phone to remedy the situation. RCI does not even acknowledge their mistake and is not willing to call Resort to fix this.

We have Wyndham and it absolutely impacts our experience. Wyndham uses RCI as their exchange company. Wyndham should be responsible for affiliations that they offer their members. It is a waste of money to buy their time share.

Jul 20, 2015
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  • Ke
      20th of Jul, 2015
    0 Votes

    Maybe they are not acknowledging their mistake, or maybe you are trying to get an update for free and lying about what they promised you to do so.

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