RaveReady
reviews and complaints

I placed an order in November 2022 and have not received the items. They order on the site is still marked as "order placed" with no ship date. I've contacted customer service via email and the online form 10+ times with no return contact at all. I've asked for updates and then for a refund with no response. This site is a complete scam and there are no contact numbers available.

I placed my order on August 29,2022, I received notification through “my account portal” on the company’s website as well as 2 emails confirming receipt of my order and processing of my payment. They emailed me an original invoice with the products listed. Than 2 weeks later I get another email basically stating my order was shipped however the invoice they sent only reflected that I ordered and paid for 1 cheaper item not the $60.00 dollar outfit they charged me for. It’s now been almost 3 months with no refund and no receipt of my order.

I made a $73 purchase and I never received it it’s been two months I have reached out to the company twice they have not responded so I will know how to file a dispute to get my money

I ordered a pair of shoes in November of 2020. After waiting for weeks, I was told the shoes were out of stock, but would be arriving soon. Months had gone by and was told I would get the boots in May. After checking my order status, I saw my order was cancelled on 6/25, to my surprise. I have yet to be refunded for my order, even after reaching out via email (phone number not available on website).

My order never arrived, despite them sending me a shipping email.

There is nobody on the end of their customer service emails. You just get an automated response saying they will deal with this as soon as possible. Which does not happen. Now I see they have a long history of doing things like this. Shame. I will be asking my bank to get my $200 back.

I ordered $169 worth of merchandise from this website and even paid for express shipping, and after a full week I have still yet to even receive a tracking number! This website and company is terrible at customer service, cannot answer any email or instagram post, yet they post on their social site almost everyday. There is no phone number to call for customer service and it is very frustrating seeing them accept your payment but not showing any signs of sending my purchased products. I would HIGHLY recommend NOT buying from this site.

This company took 3 weeks to even send the items

I emailed them wanting to cancel the order after I noticed two weeks after I paid they still hadn't even sent the items

Anyway 3 emails and a facebook message and still no replies to any of them

A week after that I seen that the items had been finally picked up and was on there way

Finally almost one month later my items arrive! Even tho the items where no longer any use to me cause he rave had been and gone!

However I was happy I finally got the item I paid for and opened package only to find that it was missing sone of the items I purchased!

I checked my account to make sure I had paid for them and was charged for them and I was!

This really upset me now!

First a month to send items
Yet I also purchased items same day from there rival company ilovesraves which I received there items in just 5days!

Then multiple emails asking why my items still hadn't been sent after two weeks!

Now not getting the items I have paid for and sent more emails and yet again no replies from this company

So as far as i'm concerned it's theift!

I paid for items yet they never sent them!

This is not acceptable at all and I warn anyone who uses there site to say clear from these criminals

Tell me, would you want to give your money for nothing unless it's charity?
I don't think so. So don't use this website, you'll be out of money and get nothing instead.
Once you pay them, they fade away.
Try to contact them, they have no means of communication. They are real scammers. I think this company includes just one person who monitors the website, looks for pictures, and grabs the money, of course.

Buyers, beware!

Did you ever wonder why they don't publish their phone number? Yes, because there are too many complaints. They cheat customers, take their money and provide absolutely nothing. Same happens again and again. I'm not the only one with this problem and unfortunately not the last one because many people simply don't read reviews.
I don't know how to get my money back, where my order is and how to cancel it. It's a total scam!

I still have no idea where my order is, RaveReady does not reply to my messages, they keep ignoring me. I have ordered something from their site and never received my order. These scammers took my money very fast but they didn't send me a confirmation message or anything. I think I was scammed and after I saw the reviews I lost my hope.
I will not give and will try to reach them, maybe they have a reason or something. But as for now I can't recommend them to anyone, please save your money!

I ordered $$253.94 of merchandise on 10/21/16, two items. Money was deducted immediately through my Paypal account and my order on RaveReady.com was listed as "processing" immediately. Over a month went by and I never received my items and the order was listed as "processing" still. I e-mailed Rave Ready to see if I could just cancel my order as the festival I wanted these two things for had long since passed. I got no response, but then all of a sudden I get my two items not long afterwards. I returned them unused to RaveReady via the USPS and spent $25 in postage to do so with tracking. I had not gotten my refund by 12/26/16 and e-mailed Rave Ready asking for my refund and included all of the details. The USPS says the accepted receipt of the returned items on 12/12/16. As of today, 2/14/17, I have neither gotten a refund of the money for the returned unused items, nor have I gotten a response from Rave Ready. I have been ripped off and will never order from RaveReady.com again and will tell everyone I know about this. I have ordered from other rave sites and gotten items VERY fast and with great customer service. This is a complete ripoff!

Purchased a pair of shoes from this store in the end of September and just received my order. Unfortunately I was not satisfied with the quality and asked for a replacement or a refund. Raveready rep said that's impossible because my original order was placed a long time ago. Well, was it my fault that it took them 5 months to deliver my order? I sent tons of messages and literally spammed their mail asking for a refund, but they did not reply.
Raveready is a bad company to deal with and I personally would not recommend it to anyone. My experience was bad and I can't say anything positive about this store. Total waste of money and time.

They are not a online shopping center but a rude/boushie company. I ordered my set of OSM2 gloves over 6 months ago now. Originally when I placed my order it said they would be delivered within 5 days. 1 month passed so I tried calling a line that is on hold 24/7. So I decideed to email the customer support address. They replied with an email saying they were waiting on a shipment that week. This same exact exchange of replies went on for 3-4 replies over 3 months, before they forwarded me to a post on Facebook (not their post but rather some random person's).

The company that makes the gloves entered a legal dispute during that time so RaveReady hadn't received an order of new chips yet. The company proceeded to tell me they would be in that week. Needless to say they were straight lying to my face. When the week ended, I never received a followup. Then when i as for a refund about 2 months ago they told me it's clearly stated in the fine print that this was not possible.

I understand that the law suit is out of their control but they could at least mail me the defusers and the rest of my package. With the lack of transparency, they managed to steal $200 from me and are still doing this to others until this day. The page is still online selling a product they don'[t have nor will have for at least another 12 months, with no warning of the legal issues/out of stock notice (see link below).

http://www.raveready.com/OSM2-glove-set-p/osm2-set.htm

Fraud alert! Ordered some leg warmers from RaveReady and never received anything! This place is just a terrible scam! Save your money and avoid them at all costs! There is no way to reach their customer service and I called so many times but no one picked up the phone! They'll take your money very fast and that it! Check all the terrible reviews online! There are hundreds of people who were scammed the same way! This place should be investigated and shut down!

I needed an outfit for this weeks party so I placed my order in advance over a month ago and received nothing yet! I have 4 days left and it seems like I'm left without my party outfit! RaveReady customer service is a complete joke, they do not reply and never provided me my tracking number. I don't even know was my order shipped or not! They took my money and that's all they did! Seems like a 100% scam! I tried to contact them via social network services, left a review on their Facebook page which was deleted in a moment! Wanted to contact them via their live chat but it is always OFF and shows "We're not around, but we'd love to chat another time.". Do not order from RaveReady!

I bought 4 blouses and accessories from the company www.raveready.com. I got the email from them and it was mentioned that the delivery was about 7 days. I received the blouses only, but no accessories. As well as the seller didn’t reply to my questions. I waited that he would send the accessories later, but he didn’t. I need my money back and it wasn’t so easy to deal with them. Therefore, I won’t advise to deal with them.

I called and placed order on Dec 20, 2012 for a pair of fire poi. I spoke with Anthony, a CS agent and he placed the order and told me the price would be 89.99. He told me that my Credit Card would not be charged till the item shipped from their warehouse once they received it from the Manufacture. I asked when I should expect to see them and he told me with in the first two weeks of January. I said ok sounds good. I wrote them by email a few times to check on the order. I received the same answers every time that it was on the way from the manufacture and there was no new information. January 10th, 2013 came along and I received an alert that my card had been charged. In fact it caused my account to overdraft because I was never told anything new about the order coming in. I then wrote the support email and asked them why my Credit Card was charged and when I would be receiving the poi. Alexis wrote back stating that my Credit Card was charged because they would be receiving the item next week and so that when the order arrived from the manufacture they could send it out right away to get it to me sooner. I waited till Jan 16th to write them again, to ask if they received the shipment from the manufacture like they stated in their previous email. I received a reply on Jan 17th saying that I will receive a tracking number once the item ships. (They completely avoiding my question on when I would receive it.)

I sent an email Jan 22nd, stating I wanted to know exactly (with in a 2-3day lendency) of when I would be receiving them or otherwise I want a full refund. January 23, 24 no reply

January 25th- I sent a emails asking twice to reply. Finely I received a reply stating they were still waiting from their Manufacture to receive the product. (then why was my card charged?)

I then sent several emails and called several times asking them to cancel the order.

I finely received an email from Alexis stating that the order was canceled and I would receive a refund in 2-3days.

I then wrote back asking for a Confirmation number and the amount of the refund that I should be expecting. I received no reply after that.

This company never gave me a concrete date of when I would receive my product ordered and they lied when they said they wouldnt charged my card until they shipped the product to me.

I did do some research on the company after all this happened to me, to find out that I am not the only one they have done this to. They happened to have an D+ and F rating from the BBB. They also have a ton of bad reviews, one after another, from previous customers just like me that have experienced the same issues with this company.

They work with two business names Beats Drop Closets and Rave Ready. Both online retailers.

This company has poor communication with their customers and they don't live up to the laws of the FTC. I will find out in a few days if Ive been hoaxed further, once these 2-3 days past and I find out they didnt give me a full return. I just feel that a company that has failed so many before me should not be able to survive as long as it has on these values. This entire experience has been one of the worst that I've ever had, dealing with an online retailer.
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Placed an order waited over a week and nothing called and left messages emailed and finally someone got back to me that they were out of stock.. Well no help since im a dj and was doing a huge edm festival and was going to rock those threads... Wound up canceling and piecing together something from $#*! I had at home...

At first i was extremely excited about RaveReady's selection, prices and supposedly quick deliveries.

However, it has now been almost three months since my order was placed, and it is still shown as 'processing' - and what's worse, I can't even undo the order anymore as the customer service stopped responding to my e-mails after it became apparent that mere platitudes, rather than definitive actions, would not be enough to pacify me.

For a product (Amok pants) that was advertised to ship in two weeks (and a small print saying it could actually take up to one month), this delay is unacceptable and mere apologies followed by complete silence from the store's part add insult to injury. I hope to avoid having to contact a different organization to resolve the matter, but as it stands it seems that might be the only way for me to get either my order or my money back.

First of all, when an item is out of stock, you say so on your website. You don't wait for people to order it, and then neglect to inform them that the item is currently on "back order". I ordered three items from this store, one of which was out of stock. When, after receiving no shipping notification or anything at all from the company, I logged on to check the 'status' of my order, I noticed on my "invoice" that the quantity for this item was 'zero'. So *I* emailed them and asked if there was a back order - Yes, there was. Okay. Thank you. The item is still listed on their website. After this, I wait a few weeks. I'm a patient person. My order doesn't come, doesn't come, doesn't come... Okay. So I look online at other reviews (should have done this right off the bat, before ordering...) - People saying it takes MONTHS to get your stuff?! So I email again, politely asking for a tracking number. No response. I wait. No response. Then I write a second email informing these people that - Hi, I run a high-volume, one-woman business of my own ONTOP of my regular 9-5 job. My orders? Out the day I receive payment, unless someone orders a custom piece. And then? I work on that custom piece diligently to get it out within 3-5 business days, depending on the piece (I make jewelry - complex jewelry. Enough said). There is NO WAY - No way possible - that my order would take 4 weeks to ship. It is now four weeks later, and I have received no answer. So I'm happily posting this review on every website I can find telling people NOT to order from this scummy website.