Rare Woods - Balau Decking / Non delivery of goods paid for
14 March I purchased a balau decking. I have the proof a receipt. Rare Woods - called me on the 18 March to say there has been an invoincing error and that I need to pay in approx R12000 before a delivery will be made. I said that it is not my concern, however, as i have my decki installers waiting, and i understand that mistakes happen, that I would be prepared to pay in another R4000. Itwas declined. It seems to me that this is the way they do business. Get you to make a finacial commitment and then "extort" more money from you. In the interim, I have been offered my moneyback. I am not interested in that solution but would like the decking delivered. I have lost enough money with installers and time wastage thus far.