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RapidVidz Customer Service Phone, Email, Contacts

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1.7 6 Complaints
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RapidVidz complaints 6

ComplaintsBoard
S
3:34 am EDT

RapidVidz unsubscribe

14aug2017
Westpac debit foreign transaction at cyprus
Amount $ 65.59 including fee of $1.90aud
Videos hd membership

Contact [protected] 3
I want to unsubscribe all membership claims from cyprus for adult videos. I no longer can afford such direct, recurring debits from my westpac
Account, as was done on the 14august 2017. Please accept this fact that I require immediate cancellation of any and all membership fees in my name with all pornographic websites and I request to be unsubscribed from your website so that all monthly bills of $65.59aud stop, as well as any other accounting period with any pornographic website or adult videos. I appreciate your fullest cooperation in unsubscribing my website : [protected]@hotmail.com. Please do not bill me anymore as I am nearly 73 years old.

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Update by sapii
Aug 31, 2017 3:43 am EDT

Recurring billing from pornographic and adult video outlets is a scam which I want to disassociate myself urgently and with haste, as I cannot afford such luxuries any more as I am 73 years old and spend all my efforts on food. Please unsubscribe, "raysimpson50@hotmail.com" from all direct debits from Cyprus and all other pornographic video distributors and websites for adult videos and their membership fees.

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ComplaintsBoard
H
2:07 am EST

RapidVidz illegitimate subscription

Since at least one year rapidvidz has charged my account. The last withdrawal was 48, 73 euro(jan. 04-2017) but there have been withdrawals at least since january last year 2016 (49.95) and probably even longer. I have never given permission nor did I subscribe to Rapidvidz nor did I receive any of the products of Rapidvidz. Although I do understand that my account nr would explain the situation even better I am a bit hesitant giving my number in this stage of the procedure. What I do want is 1. a reaction to this mail and 2. a refund of the monthly charges of around 45 euro's and what I have to do to obtain this 3. how you got hold of my master card number. Sincerely, hans prins, willem de zwijgerlaan 13, 2351RA, Leiderdorp.

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ComplaintsBoard
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8:43 am EST
Verified customer This complaint was posted by a verified customer. Learn more

RapidVidz deduction of amount even though I haven't subscribed it

I registered a few months back on the website "rapidvidz.com" to watch TV-series online but never used any of their services till date. On 19-November-2016, they have charged me 47.26 Euros as their fee. I haven't even opened their website after registering. It must be a mistake. Is there any way of getting the money back ? What can be done now? Please let me know

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StephenCB
, GB
Jan 27, 2017 11:24 am EST

I was able to cancel using there online chat. Had to supply name, email address and first 6 and last four digits of my card number being charged. They said they found my account and it would be cancelled and i would receive no further charges. Time will tell!

Is RapidVidz legit?

Our verdict: Complaints Board's thorough examination reveals RapidVidz as a legitimate entity with notable strengths. Despite a 16% resolution rate on customer complaints, which invites a closer look, RapidVidz stands out for its commitment to quality and security. Clients considering RapidVidz should delve into its customer service record to gauge compatibility with their expectations.

RapidVidz earns 91% level of Trustworthiness

Perfect Trust Endorsement: RapidVidz achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

A long registered date for rapidvidz.com can be seen as a positive aspect for RapidVidz as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of RapidVidz's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Rapidvidz.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Rapidvidz.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up RapidVidz and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

Adult content may be available on rapidvidz.com. It is important to be aware of potential risks and to use caution when accessing or engaging with such content.

However ComplaintsBoard has detected that:

  • While RapidVidz has a high level of trust, our investigation has revealed that the company's complaint resolution process is inadequate and ineffective. As a result, only 16% of 6 complaints are resolved. The support team may have poor customer service skills, lack of training, or not be well-equipped to handle customer complaints.
  • We conducted a search on social media and found several negative reviews related to RapidVidz. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
ComplaintsBoard
D
6:42 am EDT

RapidVidz unauthorized charges

I looked at the site, and decided it was not for me. So I gave no payment details. On 25/April 2016 they charged to my card account $49.95. How they got the card details I have no idea. I went to their site and chatted directly to them, saying I had not used the site and did not want to be a member. They said that they would credit me with the $49.95 dollars and it could take up to 30 days for the card to be credited.
On the 25/May/2016 they took another $49.95, and on the 30/May/2016 credited me with only one charge of $49.95. There fore they still owe me $49.95 credit for the 25/April/ 2016 charge. This is a total scam, and now I am having difficulty in contacting them.

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ComplaintsBoard
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12:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

RapidVidz unauthorized visa deduction

I found on my credit card account a debit of $49.95 by rapidvidz.com ref 1-[protected]
Payment no.[protected]. I have not authorized such a payment nor have I received any services.
My name is Patrick MacCarvill and my email address is [protected]@sapo.pt

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ComplaintsBoard
P
12:53 am EDT

RapidVidz charged me money for the items I never ordered

Rapidvidz.com charged me money for the items I never ordered and never received. There is no doubt that it is a scam. I should get the product if it was a mistake. They also ignore my emails and calls. I am absolutely sure that there is no way to return the money. Am I right?

Read full review of RapidVidz and 40 comments
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Harry456
, GB
Aug 23, 2019 2:04 pm EDT

I lost £280 to this scam if anyone has any tips at all pls tell me...

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Chanii
, GB
Nov 13, 2018 7:59 am EST

I have not used rapidviz to watch anything and today I find that they/you have taken 40 pound out of my account! What am I suppose to do in order to get my money back? Or shall I just go straight to the police with this scam?

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TGayDixon
Ocala, US
Nov 12, 2018 11:14 am EST

I cancelled my order and the product came again plus charged my account. What do I do with the unopened pakage? I don't want to pay for shipping. Can someone get back to me please. (tgdixon61@yahoo.com )

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lespinat
, FR
Sep 01, 2018 5:52 pm EDT

Prélèvements non autorisé sur mon compte bancaire depuis le 23/03/2017 Au 23/12/2017 Fraude a la carte bancaire je vous demande le remboursement intégral de la somme de 400, 85 euros .

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Angry Barbara
, US
Mar 23, 2017 11:50 am EDT

I too was swindled by this fraudulent company! I am on Soc Security and would NEVER have signed up for this movie sight. I looked at the sight after I saw the charge on my credit card statement and the movies Suck! Not a 1 that I would even watch! They told me I could only get a refund through them giving me 3 months of this ### sight, and then after the 3 months would AUTOMATICALLY be Cancelled. I Better NOT find another one of these charges in 3 months! . I cannot afford 49.95 for such a tthing! I would love for them to be arrested and give all the unwilling people their money back! #So P**SEDOFF

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Avril Mountjoy
, GB
Jan 23, 2017 9:13 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have found that Rapidviz and Zedplays have taken the same amount of money on the same dates for something I have never agreed to and would not agree to. Can anyone provide me with a pone number or email address so that I can get in touch with themx

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Liv Williams
, US
May 24, 2016 3:43 am EDT

I did not buy anything from this site - only registered and it told me it would not charge me anything unless I brought an item. They charged me $73.87 on 23rd May 2016.

I would really appreciate a full refund as this company did not tell me they would charge me anything.

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Liv Williams
, US
May 24, 2016 3:44 am EDT

I did not buy anything from this site - only registered and it told me it would not charge me anything unless I brought an item. They charged me $73.87 on 23rd May 2016.

I would really appreciate a full refund as this company did not tell me they would charge me anything.

I am really annoyed by this charge.

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Gregory Bradley
, US
Apr 25, 2016 2:43 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Did anyone have any luck getting reimbursed? I was charged $65 because of the Canadian exchange and I would like that back.

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Reviewer82626
,
Feb 21, 2016 7:48 pm EST

cancelled my credit card immediately after discovering the scam. I intended to go to couchtuner site but inputed info without adding add blocker first . At least they were only able to make off with 99 cents US.

Overview of RapidVidz complaint handling

RapidVidz reviews first appeared on Complaints Board on Oct 13, 2012. The latest review unsubscribe was posted on Aug 31, 2017. The latest complaint unauthorized visa deduction was resolved on Sep 22, 2014. RapidVidz has an average consumer rating of 2 stars from 6 reviews. RapidVidz has resolved 1 complaints.
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  1. RapidVidz contacts

  2. RapidVidz phone numbers
    +1 (925) 854-6842
    +1 (925) 854-6842
    Click up if you have successfully reached RapidVidz by calling +1 (925) 854-6842 phone number 0 0 users reported that they have successfully reached RapidVidz by calling +1 (925) 854-6842 phone number Click up if you have UNsuccessfully reached RapidVidz by calling +1 (925) 854-6842 phone number 0 0 users reported that they have UNsuccessfully reached RapidVidz by calling +1 (925) 854-6842 phone number
    +1 (800) 851-7743
    +1 (800) 851-7743
    Click up if you have successfully reached RapidVidz by calling +1 (800) 851-7743 phone number 0 0 users reported that they have successfully reached RapidVidz by calling +1 (800) 851-7743 phone number Click up if you have UNsuccessfully reached RapidVidz by calling +1 (800) 851-7743 phone number 0 0 users reported that they have UNsuccessfully reached RapidVidz by calling +1 (800) 851-7743 phone number
    +1 (800) 808-8830
    +1 (800) 808-8830
    Click up if you have successfully reached RapidVidz by calling +1 (800) 808-8830 phone number 0 0 users reported that they have successfully reached RapidVidz by calling +1 (800) 808-8830 phone number Click up if you have UNsuccessfully reached RapidVidz by calling +1 (800) 808-8830 phone number 0 0 users reported that they have UNsuccessfully reached RapidVidz by calling +1 (800) 808-8830 phone number
    More phone numbers
  3. RapidVidz emails
  4. RapidVidz address
    Dalton House, 60 Windsor Avenue, London, England, Greater London, SW192RR, United Kingdom
  5. RapidVidz social media
RapidVidz Category
RapidVidz is related to the Unauthorized Charges category.

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