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Ramada Worldwide / room key < safety and condition of the hotel

1 Ramada by Wyndham Hollywood Florida 1925 Harrison Street Hollywood, Florida 33020-5017, United States

To Whom it may concern:
My name is John Smalenberg my Member # 166185289B. I recently stayed at Wyndham Ramada Hollywood Florida from 21 January thru 28 January 2019 for the SECOND consecutive year. The first year went by with NO issues. This year when I decided to visit Florida for a week < I naturally decide again to stay at Wyndham Ramada Hollywood Florida . The FIRST issue was constantly having to go to the front desk to have my room key re-programmed ( THREE times in one week ). The SECOND issue was the hotel inundated with water . Please see pictures from the hotel . My room number was 417. I plan on making my annual trip to Florida late 2019 or early 2020, I would have TROUBLE staying at Wyndham Ramada Hollywood Florida or recommending this hotel if this situation is NOT taking care of in a satisfactory matter. My email address is [protected]

John Smalenberg
20041 Rockycrest Court
Clinton Township MI 48038
Member # 166185289B

Ramada Worldwide

Jan 29, 2019

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