Rama Deals / positive corrective brace ra-266554

Birmingham, England, West Midlands, United Kingdom

I saw the above brace cream/white colour advertised on facebook. I ordered it for my wife on the 15/05/17 at 15.03. The order is confirmed on the 15th by rama, still showing the cream/white item, only at the end saying they have shipped a black one. I immediately sent an e-mail, on the 15 may insisting that they have shipped the wrong colour and to cancel the order and refund the money. Nothing was heard until the 06/05/17 when the black brace was delivered. I again sent an e-mail to send the item ordered and I would at my expense send the black item to the po box number on the 'bubble-wrap' envelope, that it had arrived in. Since then there have been 7 e-mails exchanged regarding tis issue. I do not want $5 off the order, I do not want $5 off my next order, and I will not send the unwanted and unsolicited black item to china! I have complied with all your e-mails, I have sent 2 photos of the black brace. Please send the correct brace. Thank you

Jun 16, 2017

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