Menu
Login
Rally's at Airport Highway and Byrne Rd.in Toledo Ohio. We were in their drive-thru waiting on our food for 11 minutes. The crew were playing around and none of them were working on our order. I asked them how long it was going to be and they just looked at me like I was crazy. And like I was bothering them. They were really loud and just playing around. This is not the first time this has happened. But I can guarantee you that it will be the last time. I will not go to rally's again. It seems no matter which one you go to, the service is lousy. And on top of that our sandwiches were put together really sloppily. So I am done with Rally's for good.
on sept.16 i ordered for the second time each time the hamberger it self was cold. i told the girl please make sure the burger would be hot. well another dissapointment. it would have been a very good burger . someone there needs to know how to prepare it correctly...training, training would be helpful, i dont know if i will return
Online order placed 07/27/2023 at 2:58PM est
Check : 410138
Chandra Seibert
The order was for a Chedda Chedda Mother Cruncher combo with a root beer, as well as a Deep Sea Double Combo meal also with a root beer. I received a regular chicken sandwich regular rally burger and cold fries. What a joke!
How hard is it to get a order punched in and right checkers did not get my order right they gave me a kid size burger with no fries and no drink they want $15 an hour I would say no they can't even get a order right or punched in right y'all will not have my service again.
I picked up my online order and my order was not complete the milkshake machine was down so I need to be refunded thank you in advance
I have a full video of one of your employees purposely putting a hamburger bun sipping it on the floor we’re it’s wet and gross full of god knows what and serves it to a customer I’m so appalled by this I’m contacting a lawyer also I have ate at your place when I lived in Florida for years contact me at cryan8681@gmail.com
Cut the sandwich to share and discover how uncooked it was. It even had a piece of feather.
Ordered food on the app got to the location before closing time and was told they where closed and the funds would be refunded and they have yet to be in this is day 2 going on 3
This is the worst commercial I have ever seen in my life and I will never visit a checkers or rally's ever again because of it
The store on Morse Rd never have food and is only one or 2 people in the re not working I have complain before because the the store on 161 Dublin Granville rd takes double the work because Morse Rd don't want to work
I asked for additional packages of ketchup. I was told they could only give out three per order. I then asked for a refund and the manager was rude. Telling me to hold on. She shut the window and proceeded to text on her phone and complain about me to her coworkers as I could hear her through the window.
hello I recently when to Rally's 08/06/2022 and my order was wrong and so I told them they messed up my order because it's not the order I placed. They said they're busy right now and to come and replace it later and started laughing. I felt embarrased and that is not good customer service. AT ALL!
I never received a receipt either.
my husband and I had a taste for something good and decided to go to rallies our favorite spot upon my husband returning home I noticed that our sandwiches taste like they were four days old they were completely dry the cheese was melted like it's been on there for a couple of days and the bread was hard.
I spent double the amount of money on food because we were unable to find out what deal for the day was. Turns out it was buy one rally's burger get one free. We spent close to 15.00 to eat when we could have spent half the cost . I feel you should have better posting of deals and your workers should be offering those daily deals at first comtact.
I ordered my food as usual. Then when I got home my bun was burnt black. The survice was slow and the food was cold! I have pictures and my receipt and I tried to call the store and nobody answered... I am displeased and i want my money back or a replacement! Truly this was unfair and I hope that you will make it right.
I would please like to report that one of your employees brandie Nicole anstett works at the checkers in portcharlotte, Florida.this employee is using methamphetamines at work and also marijuana.this has to be addressed.
The cashier was very racist i ask cashier sample of cash back of 60 rnd she says she doesn't have but the customer was be hide me was given the R60. 00 beacouse of he's white iam black whn I ask the cashier where dd u get tht 60 u gave tht customer she reply wth attitude Audrey mohale she very racist
I am routinely advised that the location is closed when the posted closed hours are several hours from the time I am there. I may be there at 1am(Thursday) and told they are closed, but their posted hours are till 4a. It happens all days of the week. The staff seems like they are telling people they are closed to keep from having to do any work.
I drove to the drive-thru at 11:15 p.m. on Friday night and they informed me that they were not taking orders for 20 minutes they were all sitting outside
Terrible food and lobby so dirty I couldnt even sit down anywhere good thing they made my food to go without me asking .
on August 29th 2019I ordered six All-American cheeseburgers with no ketchup they all had ketchup I filled out this complaint online and never got a reply I'm here to have my order replaced and they don't want to replace my order I have my receipt but no confirmation from you so they're saying they're not going to replace my items
It's ridiculous to have something on the menu and be out of it for over a month. Everyday I go by after work and they say the same thing either out of the vanilla or don't have the ingredients to make it. The workers or either lazy or stealing because I know there are supplies being ordered. This location is terrible .
In Marion u guys have mega Cheddar's advertising every where at restaurant but yet don't carry it told lady it was false advertising n she flipped on me n agured with me than said [censored] u to me n I said it back n flipped her off
The price an amount change every day., why on any ice cream cone I buy, , there are two line in the driveway only one open
Miss Kay Yates is showing favoritism while making out schedule do not think that is very professional and would greatly be appreciative if you would check into it thank you
Just went through your piqua Ohio location did the text big Buford for free burger and was told I have to wait 24 hours that I would have to come back.
Restrooms for employes only
Your drive thru wait is insane and service is terrible - your employees work WHEN THEY FEEL LIKE IT
I have been in line over 20 minutes now and no one appears to be working
It's sunday, August 4th at 11:14 PM
https://www.facebook.com/100004578312305/posts/1344018659094065?s=100009107616322&sfns=mo
This is disgusting. Lost my business. I've heard of this type of thing. Firing is not enough for this employee.
I ordered 2 for 7 dollars philly loaded steak sandwiches they were terrible the worst sandwich I ever had it was cold n lousy
I've been to this location at least five times since the new ice cream came out and the ice cream machine has been down every time. It's unfair to those close to this location because we can never get any ice cream. The manager has yet to get her problem resolved.
Stopped at the Rally's in Hamilton, OH to get a chocolate vanilla swirl cone and was told they don't have chocolate anymore but first they were closed due to fryer not being heated then I told him just wanted ice cream so I got the strawberry and vanilla swirl... It came in a cup with a cone on top..wtf
There was white very salty sauce very little onions bread was on hot dog rolls and mushy . Was one meal i will not order again very disappointed . Your TV commercial was not even close to what you are selling .
I received a coupon for a free combo, and was told I could not use it on big Buford meal is this true?
I work for doordash and I was picking up an order for Morgan k the customer I clearly said I'm I'm here to pick up a order for Morgan k and she said hold on and never came back and jump in her truck and left that was so rude and unprofessional and wrong she needs to be fired ASAP
The store is supposed to open at 10am, but still wasn't open at 10:05am. I repeatedly knocked on the walk-up window, but nobody ever came to the window. There were no employees in sight. This location is VERY unprofessional and this is my 2nd incident in 2wks. On my previous visit, my boneless chicken was undercooked even though I waited 25mins!
https://www.facebook.com/santiago.banks.5/videos/1082390441941135/
I just saw this on my F/B page...disgusting...some one share it a F/B friend. Corporate needs to check this out.
I have been to this Rallys before and never a raw meat and i did servey nobody has contacted me at all.
Nicole Felton
Cell.[protected]
https://www.facebook.com/100005105674417/posts/1082390461941133/
There is a video on Facebook of a female employee being recorded by a male employee. She threw a bun on the floor, wiped it up and then put it back on the counter to prepare a burger to be served to a guest. It is absolutely disgusting and needs to be investigated! Fire all involved
This video speaks for itself. This is unacceptable and an embarrassment to your company.
My child is an employee at your Los Angeles office. At that location I don't see any cameras. On several different occasions, he has been robbed.please write me at 3502 Cimarron Street Los Angeles, Can 90018or contact me via phone at [protected]. Thank you