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Checkers & Rally's

Checkers & Rally's review: I am done with rally's for good! 143

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12:00 am EDT
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Rally's at Airport Highway and Byrne Rd.in Toledo Ohio. We were in their drive-thru waiting on our food for 11 minutes. The crew were playing around and none of them were working on our order. I asked them how long it was going to be and they just looked at me like I was crazy. And like I was bothering them. They were really loud and just playing around. This is not the first time this has happened. But I can guarantee you that it will be the last time. I will not go to rally's again. It seems no matter which one you go to, the service is lousy. And on top of that our sandwiches were put together really sloppily. So I am done with Rally's for good.

143 comments
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kiesha williams
trotwood, US
Jun 28, 2013 4:08 pm EDT

Rally's employee's are nasty enough to have intercourse on the boxes of food in the walk in I think that they should have camera's that record in the walk in as well as in the store get it together rally's people are starting to talk about how gross and un costomer oriented you guys are.

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fast and fresh
Indianapolis, US
Dec 02, 2012 12:54 am EST

I wish i could own one so i could turn around in a year and laugh at thair failures where i succeed.

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fast and fresh
Indianapolis, US
Dec 02, 2012 12:25 am EST

Rallys is not a good company to work for in fact out of all restaurants it is likely the worst. I have been one of their managers in indy and I tell you from the heart do not work at rallys and if you do make it as short term as possible. It is not a company with integrity nor do its employees and mangers get fair treatment (for people who enjoy the restaurant bussiness this is not a career stop). It is also one of the lowest paying out there! You will find lots of bad management and disrespectful district managers (for example the indy market has Mo, one of the worst, extremely disrespectful to his managers, like your a dog), if you work for this man record his phone calls he could make you some money in court. The only way these companies learn is by money loss and bad public image. A word for rallys the only way things get better is to hire the right people and train them well but above all you must retain them as well (good treatment). As it stands you could hire them but your upper management couldn't keep them (that doesnt mean pay, although nice, it means respect). sincerly dave

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Jenny Cole 30
New Albany, US
Nov 29, 2012 3:54 pm EST
Verified customer This comment was posted by a verified customer. Learn more

DO NOT eat @ Rally's on Vincennes Street in New Albany! My whole family ate there on Halloween night & we all got food poisoning! 5 people in 2 different households were sick! Rally's was the only shared meal that we had within the 72 hour range. I have confirmed reports from the health department that states we had Norovirus & that it came from the same strain. Norovirus is transmitted through feces! We ate food that had been contaminated by another person's feces!

I have tried to contact corporate over 20 times on this & they keep on telling me that the issue has been escalated to someone who can properly address it & I will receive a call back in 24-48 hours. I have yet to receive any call back! They are avoiding me big time & I am beyond pissed!

My husband missed 2 days of work due to this & my father spent the weekend in the hospital! He has a $15, 000 hospital bill & my disabled parents are now expected to pay almost $10, 000 dollars of that back!

I swear to God I'm gonna picket out in front of that restaurant if this is not handled tomorrow!
I'm not asking for much from them! A courtesy call to apologize & to at least be compensated for Aaron's lost wages!

I have 3 children & it's Christmas time, I can't afford to lose any money this time of year! Especially because of someone else's lack of basic sanitation practices!

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Jenny Hamburglared
Brook Park, US
Nov 03, 2012 6:17 pm EDT

My husband just came home from picking up Rally's for us and he was LIVID. I asked him what happened... he went on to tell me that, at the drive thru speaker, he asked the worker, "Do you still have Big Bufords 2 for 3 dollars?" the worker said, No, they are now 2 for 5 dollars. My husband said, okay, give me two... he pulls around to the window to get the order and hears the Rally's worker laughing and telling "the manager, " "Ha ha ha, I couldve charged that mother f*cker $7.38 for those bufords" and the manager laughs and says, "hahaha...stop, you're being rude." Nice Job, Rally's.. insult the very customers that give you money to stay open. nice work ethics. Then, he gets the big bufords.. they are ice cold.. the cheese is rock hard (not even melted, but then again, why would it be melted if the sandwiches were ice cold) the manager looks like a meth addict, weighing 90 pounds with big open sores all over her face and arms... WE WILL NEVER GO TO RALLY'S AGAIN. all we wanted was a friggin' hamburger, instead, we came out totally insulted. Nice job, Rally's. Maybe you should hire better people if you're serving the public.

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Madd as can be
Metairi, US
Apr 04, 2012 10:49 pm EDT

Rallys employees are all trash balls. No matter what city or state you encounter a rallys restaurant, the employees are all gangster ### loosers who can barely speak coherent english and on top of that, the store in metairie, la outright robbs their customers. They are charging almost 2 times what the local sales tax is and they dont provide you with a reciept. When you ask for a reciept, they make up some lame excuse like..." oohh da register be broken and wont print". These people are pulling some kind of sales scam and obvioulsy on the take for the extra money per order. I bet they are making out pretty damn good with this little scheme. Well, i am going to get the local tv station involved to go out and investigate it. I have had it with this resturant and its thug, gangster project employees.

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kayla.ann
arabi, US
Feb 11, 2012 6:21 pm EST

See? Look how that rally's employee just called that man a [censored]! Smh.. rally's doesn't have ONE decent person working for them. All rude ###.

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vloco420
Toledo, US
Sep 05, 2011 1:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

hey [censored], cheese double cheese burgers only come with one kind of chees and doesnt have grilled onions, it has 2 patties, mustard, ketchup, pickles and onions, maybe if you ordered the right thing you would get the right thing, Im not saying we dont make mistakes, but dont blame us for your stupidity, next time order an american double melt, cuz thats what you wanted

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greenboogiebluesband
Amelia, US
Sep 08, 2010 5:28 pm EDT

I DEDICATE THIS SONG TO RALLYS WHO FIRED ME FOR COMING IN AND MADE DA ONES WHO DIDN'T COME IN MANAGERS. IT'S CALLED, CALL MY JOB BY DETROIT JUNIOR...

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tara jones
, US
Jul 14, 2010 10:21 am EDT

i ate at rallys june tenth my burger had hair plus gravel inside as if it had been droped on the floor then fried

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bigdogg
Akron, US
May 30, 2010 9:32 pm EDT
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My wife and I stopped at the rally's on market st. in Akron, Ohio. We ordered 6 American cheese double cheese burgers and 2 orderers of french fries ( Large) and a order of loaded fries. The order was all screwed up. The first thing wrong was that the burgers had only one kind of cheese, and had no grilled onions. the large fries were at most medium fries, and the loaded fries had no bacon and very little cheese. It was about 2:30 in the morning and I guess they were cleaning down for the evening, so we didn't bother to check the order. When we arriveed home( across town) we noticed the mistake. We called and talked to the manager and he appoligized for the mixup and told us to write his name on the receipt and next time through he would replace the order. about a week later we were in the area and decided to stop and get our replacement order. Of coarse the manager wasn't there that night and the general manager was. when we told him the story he informed us that the order had too much food to replace, that he would have to talk to the manager and to call the next day. So we did and the manager said he talked to the general manager and was told for us to get ahold of him the next time we were up their way. We didn't screw up the order, so I want my order. Next is a letter to corprate. Always check your order!

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notahappyccustomer45232
, US
May 21, 2010 11:09 am EDT

I just got back from ordering what I thought was going to be a medium #11 (double rallyburger w/ cheese). Upon arriving back at work I noticed that I recieved a single rallyburger w/ cheese. Now one would think that the reciept would have a phone # on it and it would be easy to get this straightened out...wrong! There is no phone # and with 1/2 hour for lunch I don't have the time to go back, wait in line, and deal with the hassle of arguing with a manager over a dollar and some change. Just for the record it was store #0331, order # 20019 on 5/29/10 (located at the corner of Spring Grove and Mitchell Ave. in Cincinnati. I like the food, but it's the aggravation that's the reason that I won't be back.

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greenboogiebluesband
Amelia, US
Apr 23, 2010 9:24 pm EDT

I BET DAT JERK IS STILL THERE! AM REPORTING HIM 4 HORASSING DA GM AND STALKING DA STORE 24 HRS A FREAKIN DAY. DATZ DA KINDA PERSON DAY GOT IN CHARGE THERE. THEY LOST MA BUSINESS !I WOULDN'T BUY A BURGER THERE IF I WAS STARVING 2 DEATH!

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greenboogiebluesband
Amelia, US
Apr 10, 2010 8:35 pm EDT

THEY LIED AND TRIED TO HAVE MY UNEMPLOYMENT DENIED.HERE JOBS AREN'T AVAILABLE TO WELL NOW AND ECONOMY IS BAD. I HAVE A FAMILY TO TAKE CARE OF. ME AND MY DAUGHTER AREN'T DOING TO WELL NOW. THIS IS PURE HUMAN CRUELTY AND AM REPORTING THEM TO THE BETTER BUSINESS BEAUREU, AND THAT'S FINAL. AM NOT MENTIONING THE NAME OF THE PERSON, HE ALREADY KNOWS WHAT HE HAS DONE AND HE DOESN'T DESERVE TO HAVE THAT JOB. AND THAT'S FINAL!

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George Reams
Hanford, US
Mar 14, 2010 11:30 pm EDT

I agree! Rally's should train their crew. Do you hear? Your crew's attitude is ruining your image. I imagine the manager poke her forefinger into my burger saying that the bacon bits are the bacon that was advertised! They should advertise "with bacon bits" and not "with bacon". When it comes to good service, I would say that so far "Sonic" has proven the best. They smile and comes back to ask if everything all right.

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OhBiteMe
Bunker Hill, US
Mar 12, 2010 6:28 pm EST

Who was your DM? I'm management in Indiana

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greenboogiebluesband
Amelia, US
Mar 06, 2010 9:03 pm EST

I WOULD LIKE TO SAY THAT I CAN MAKE A LIVING WITH MY NUSICAL TALENT, BUT I HAVEN'T GOTTEN THAT FAR YET. THE BLUES MAN DOESN'T GET RICH. HE JUST MAKES IT, BUT HE HAS TO HAVE THE SHOWS AND GIGS AND FESTIVALS AND HAVE ALL HIS MUSIC PRODUCED BEFORE HE OR SHE CAN EVEN THINK ABOUT THAT. MY MUSIC TALENT IS MORE LESS A HOBBY NOW. RALLY'S WAS MY JOB.MY BREAD AND BUTTER.NOW IT'S GONE BECAUSE OF A TOTAL IDIOT!RALLY'S HAS JUST LOST ALOT OF BUSINESS, I CAN PROMISE THAT!

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greenboogiebluesband
Amelia, US
Mar 06, 2010 8:48 pm EST

I HAVE A RIGHT TO PLACE MY COMPLAINT HERE BECAUSE I WAS DONE DIRTY BY THE COMPANY IT SELF, AT LEAST THAT'S THE WAY I FEEL. THIS WAS MY JOB, MY BREAD AND BUTTER. I WAS ONE OF THE MOST DEPENDABLE EMPLOYEES. ALWAYS WAS THERE ON TIME. NEAT UNIFORM. CLEAN SHAVIN. IF RALLYS CAN'T DO SOMETHING ABOUT THE ISSUE WITH THIS PERSON, THEN AM GONNA HAVE TO CONTACT HIGHER UP TO THE MAIN HEADQUARTERS IN FLORIDA. HE GAVE ME A NUMBER TO CALL WHEN HE CANNED MY JOB OR SHOULD I SAY CUT OFF MY INCOME, MY BREAD AND BUTTER, MY FOOD ON THE TABLE. I LIVED PAY CHECK TO PAY CHECK. THIS WAS MY BREAD AND BUTTER. NOW I'M ABOUT TO BECOME HOMELESS. I HAVE A 6 YR OLD DAUGHTER WHO IS ALSO HUNGRY. SINCE RALLYS HAS BEEN IGNORING MY CALLS AND COMPLAINT LIKE THEY DON'T REALLY CARE I WILL MAKE SURE THAT MY FAMILY, FRIENDS, AND MUSIC FANS NO LONGER BUY ANY FOOD FROM RALLY'S. RALLY'S HAS JUST LOST ALOT OF CUSTOMERS. I GUARANTEE THAT.!

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greenboogiebluesband
Amelia, US
Mar 06, 2010 2:50 pm EST

THIS SO CALLED DISTRICT MANAGER ALSO TELLS EVERY ONE THERE THAT CELL PHONES AREN'T PERMITTED, BUT YET NOT SETTING O GOOD EXAMPLE HE WALKS AROUND IN THE PLACE IN FRONT OF EVERY BODY FLASHING HIS CELL PHONE AROUND LIKE HE IS TRYING TO BE SMART SAYING HA HA, I CAN HAVE MY CELL PHONE, BUT YOUR NOT ALLOWED TO HAVE ONE. WELL FOR ONE THING THE 1960'S ARE LONG GONE, AND THEY'RE NOT COMING BACK. THE PAST IS LONG GONE.THERE IS NO PHONE BOOTHS AND PAY PHONES ARE JUST ABOUT COMPLETELY GONE. THIS GUY IS NOT SPECIFYING THE COMPANY RULES IN A CORRECT MANOR. IN OTHER WORDS HE IS BEING A SMART ### ABOUT EVERYTHING, AND IN A UNPROFESSIONAL MANOR. GET RID OF HIM AND STRAIGHTEN UP THE LEADERSHIP SEEN, RALLY'S...

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greenboogiebluesband
Amelia, US
Feb 24, 2010 10:47 pm EST

SEE I WAS AN EMPLOYEE AT RALLYS FOR 3 YRS. MY JOB WAS TO KEEP MY CUSTOMERS HAPPY AND KEEP THEM COMING BACK. I ENJOYED KEEPING MY CUSTOMERS HAPPY JUST LIKE I ENJOY PLAYING BLUES ROOTS MUSIC IN FRONT OF A CROWD OF PEOPLE. AND KEEPING THEM HAPPY. BUT THIS GUY UNFORTUNATELY GOT IT ALL WRONG. SO HE TOLD ME I NO LONGER HAD A JOB THERE. ALOT OF MY FRIENDS CUSTOMERS AND MUSIC FANS ARE SHOCKED. IN OTHER WORDS EVERYTHING WAS GREAT UNTIL THIS MAN BROUGHT DRAMA AND HATE TO THE STORE AND THE EMPLOYEES THAT WORK THERE. THAT ISN'T FAIR OR RIGHT. UNFORTUNATELY HIS BOSS DOESN'T REALIZE WHAT'S GOING ON BUT OTHERS DO. SURE HOPE THEY GET A BETTER DISTRICT MANAGER THERE, BECAUSE THIS ISN'T GOOD AT ALL.

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greenboogiebluesband
Amelia, US
Feb 24, 2010 10:43 am EST

100% THIS GUY SHOULD BE PUT IN RUBBER ROOM. WHAT A REAL FRUICAKE? WONDER WHERE HE GOT HIS EDUCATION AT? A CRACKER JACK BOX?

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greenboogiebluesband
Amelia, US
Feb 23, 2010 12:14 am EST

A DISTRICT MANAGER STATED IN FRONT OF ONE SHIFT MANAGER AND TWO CREW MEMBERS THAT HE WISHED HE WOULD HAVE SHOT HIS EX WIFE WITH A GUN. DOESN'T IT SEEM MIGHTY SCARY OR UN SAFE FOR A PERSON WITH THE THOUGHTS AND SUGGESTIONS OF MURDER OR MANSLAUGHTER TO EVEN BE THERE OR AROUND OTHERS? THE STORE THIS TOOK PLACE IS IN EASTGATE CINCINNATI OHIO .THIS GUY IS SUPPOSED TO BE A DISTRICT MANAGER? U REALLY NEED TO GET RID OF THIS GUY. HE SOUNDS VERY DANGEROUSE!

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JAY
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Aug 22, 2008 4:48 pm EDT

I WAITED FOR SERVICE FOR SEVEN MINUTES AND NO ONE EVEN ACKNOWLEDGED I WAS EVEN THERE WAITING AT THE WALK UP WINDOW .WHILE WAITING I OBSERVED AN INDIVIDUAL WITH DREADS WITHOUT A HAIR NET, WITHOUT GLOVES FOR FOOD HANDLING . ALSO WIPING HANDS ON CLOTHING WHILE PREPARING FOOD FOR DRIVE THROUGH CUSTOMERS . I HAD SEEN ENOUGH TO TURN MY STOMACH . STORE LOCATED 1101 FREDRICK BLVD . PORTSMOUTH VIRGINIA .

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