Rak Bank / customer service

Contact information:

Dear sir/madam

This is to inform you that I have approached rak bank for opening salary account 3 weeks before with all documents, they have processed my account, customer service gave ATM card, i deposit 300 aed in that account I gave that account number to my office for salary transaction, my management all so processed within two days I will get my salary in my rak back account number but 3days before i went to atm I can't take my deposited amount I called customers service they said due to technical error from banking document updates so they have blocked your account temporarily.

Also I have approached the Bank yesterday morning regarding this issue but they said we loss your documents so only we blocked your account, now again asking all documents once again to unblock the account.
My management said this is bank mistake so they only take responsibility for this issue we will not give documents again,
So now customer service did this mistake but punishment for me

I'm new one for Dubai now I don't have money in my hand

Considering this kindly solve this issue without documents


Mar 29, 2017

Post your comment