rajnigandha reviews and complaints
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distrbutor gains lots of profit
Sir,
With due respect i beg to state that i am a retailer of your aforesaid product Rajnigandha since Last 20 years at Nazira Dist:- Sivasagar(Assam), but last 3 months we faced some huge problems to carry on the business due to your distributor of Nazira gains huge rate of your Pouch and Zipper against same MRP. Why your sales person not observing about this really important matter and not tried to solve this problem? I will really faced a huge problem and request you to solve it as soon as possible.
Thanking You.
Retailer
Nazira.
The complaint has been investigated and resolved to the customer’s satisfaction.
packing defect and damaged item
during 2nd previous week, i have taken 2 packets of rajniganda 4m a retail shop, i am so confident of this product that without taking a look i used to open the packet to have the taste of the item . but on that when i have opened the packet, and without having a look i took it in the mouth, jst within 2-3 seconds, i threw it from my mouth, went to drink water, when i saw the product again, it was in fully redish colour, then i opened the second packet, it was in the same condition
i took both the pouch and went to the retaler to make a complaint, but he refused to do anything as the distributor has no return back policy
and he refused to do anything in that matter
it was so frustrating and i felt that i am cheated by a product that i trust
even its packing had some defect, which can be seen even now
many of the packets i have seen had abig scratch on the upper part of the packet which is allowing the air to enter the packet as such product suffers.
it might look as a complaint but it a suggestion for the betterment of the company
please look in the matter and take a action soon
amit
a trusted customer
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