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I'm agreement with everyone about unfair assessment charge. What's more infuriating is that I have a Gold even year membership and Raintree is charging me a full assessment fee $820 for a half year membership. When I called Raintree and asked about the full assessment fee for a half year membership, they said I have to pay the full assessment and I’m being compensated by matching me up with 100, 000 Raintree vacation Club points. This means I have to use my limited 40, 000 points to get an additional 40, 000 points through RCI. I told the representative that I’m not interested in the points and I should not be charged a full assessment fee for a half membership or any assessment fee for that matter. The representative told me to call Sharon Racine [protected]) in their corporate office that will be able to help. I called her and I got the same response as many of the other people who called; a voice mail and no return call.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I received the original special assessment fee in 2009, never paid it.
Then they withdrew it. Now in 2010, they're telling me I owe them another $883 after I already paid the 2010 regular maintenance fee.
So what is going on, any good links?
Just got an email from RVC and they are withdrawing the Special Assessment and refunding those who have already paid.
Trying to contact a customer service representative is impossible. Also I have a buyer for this timeshare and Raintree will not allow the purchase! Why? This assessment appears to be a fraud or a scam. No way do they need this much money for the upgrades.
Two days ago, after complaining for the same situation, my assessment was reduced to $478.50. Apparently
it was an error...I am an even year, platinum member with club regina. I don't agree with this assessment, I have written at least 4 times. You may receive an updated bill...the rules change daily. Good luck!
Please go to the following forum for lots of discussion on this Raintree Special Assessment Extortion attempt:
Raintree — Trying to charge a &Special Assessment&