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Rainbowtronics / I will NEVER do business with Rainbowtronics again

1 United States

Entered an order for a camera. They sent a bogus email asking me to call them because my credit card didn't go through. It did go through. The email got me to call them so they could subject me to a ten minute sales pitch on buying a memory chip for the camera, buying miscellaneous accessories, extended warranties and so forth. I told them all I wanted was the camera. They quoted me $100 for a chip I bought elsewhere for $29, plus other inflated prices. I told them to stop the pitch, ship the camera or cancel the order. The sales rep told me he was just doing his job. I told him I didn't have time for it, ship it or cancel. He started the pitch again. I interrupted and told him to cancel the order and hung up on him. Their web site says you can't cancel an order on line, you have to call them. I sent them an email to cancel online and told them I'd told the rep to cancel it as well. I finally received an emailed cancellation notice.
I will NEVER do business with Rainbowtronics again.


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