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Raiden Technology / Bad service

1 United States
Contact information:

DO NOT BUY FROM THIS PLACE. aka Intelspy.com I bought a DVR PCI card & shipped it 2nd day air. It arrived with a mini CD that was blank. Requested another, rush. It arrived 4 days later & the critical instuctions & documents were unreadable. Chatted online with their support, they were rude & not motivated to help me. They made multiple promises to get the Docs I needed but never came through. I got an email from support finally, who sent me docs in Korean. When I replied that I need english they said they don't have them in English! What a run around. I finally found forums where people had similar issues and I did get the docs I needed, no thanks to them. they have no website to download drivers or docs either! I will never by from them again. Intelspy is Raidentech. The Support emails came from Raidentech.com. After looking at Raidentech.com I saw my item for $10 less to boot! I did not even bother calling them. Lesson learned!

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