Rage Clothing / Security tag not removed
Looking forward to an awesome night at a planned function, so head out to look for something to wear! Find the perfect top at Rage Clothing The Glen, purchase it, can't wait to wear it. Now function starts at 8pm, so at around 6pm I decide to try my new top on for my fiance to see, he then asks me did I *** it? As the big round security tag is still attached to it!!!
I freak as I stay in Germiston, now what? After about 30minutes on my cellphone trying to get hold of Rage stores, I eventually decide to head out to the wollies by me! How embarrassing with proof of payment in hand and top in other they couldn't help me as there tags are rectangular not round.Off I go to Rage - Eastgate - manager and staff there thought it was so funny - informing me that people make mistakes - please this is no mistake this is pure lack of customer service and no care attitude!!!Eventually get home at 7:30pm and obviously my evening was not that great as now I was at boiling point.Phoned head office, apologetic and even offered me a 10% discount - wow how thoughtful - that wouldn't even cover my toll gate fees, phone calls or petrol nevermind my fustrations oh my taken my details would help!