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Racks and Stands / Product not as advertised

1 United States
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Buyer Beware:

Product was not as advertised and Racks and Stands refuses to do the right thing.

I ordered a Leslie Dame CD-280 - Deluxe Multimedia Storage Rack in Oak. The product that was delivered was not the same as the one advertised. The product was advertised as:

Solid Wood Veneer over MDF (medium density fiberboard)

Heavy Duty Construction

Weight of 70 lbs.

Free Delivery

The product I received was:

Plastic laminate over wafer board

Light weight construction

Weight of less than 35 lbs.

When I asked to return the product, they insisted on charging me outbound shipping as well as return shipping which meant my total outlay would equal the original advertised price of the product. Racks and Stands sold me a product by fraudulent means and will not make good on it. I have asked them repeatedly to refund my purchase price in full and to pay for return shipping of the product. They have stopped responding to my correspondence.


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