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3.0 24 Reviews

Queenfy Complaints Summary

12 Resolved
12 Unresolved
Our verdict: While Queenfy has an above-average resolution rate, there’s room for improvement. Investigate common issues reported by customers and understand how they were resolved. Be prepared to follow up on your queries if needed, and keep detailed records of all interactions.
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Queenfy reviews & complaints 24

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C
3:54 pm EST

Queenfy my order unfulfilled order #48182

I called [protected] only to be told that this is a private number and they are not affiliated with this site. I tried on twice told the same bull and sent emails yet no response. My order was placed on the 17th November, 2017, only checked to day to see whether my items were shipped but only saw unfulfilled. Making matters worse I paid with my visa card and the possibility of getting back my money is slim. This is very disgusting to know that they received my money and I received nothing in response, not even an email say BOO.

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M
9:45 am EST

Queenfy item was never shipped

I ordered two dresses on November 6th. Paid for expedited shipping for 5 to 7 working days. I received a notice five days later that it was sent to US PS. Only to find out that they have been sitting there since November 11 and have yet to be shipped. Today is the 15th and my item still hasn't been shipped. My money was taken immediately and I paid for expedited shipping to have it on time for my birthday. Order#43302

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J
9:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Queenfy diamond decor printed bodycon dress

I ordered that dress on September 26 of last month and it was suppose to be delivered to the shipping address 7126 nw 14th pl apt#2 Miami FL 33147 United States within 5-7 working days but it has been longer than 5-7 working days I would like to know why is it taking so long to be delivered can you get back in contact with me at [protected] because I been calling and nobody been answering the phone

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R
2:45 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Queenfy has left an official reply on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Queenfy - never ever order

I ordered several items from their website a month ago and was immediately charged as usual. I also paid fifty dollars for a quick delivery that would deliver my package within a week. However, I received my items 2 days ago. After finding out my tracking number, I saw that my package was sent only one week ago!!! But the worst part of this is that I got a...

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Contact Queenfy customer service

Phone number

+1 (720) 346-9036

Website

www.queenfy.com

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