QOO10 — very bad experience.
I have ordered a mobile phone from Qoo10 because of the great price. Received it and it actually looked nice. There were no damages and it worked quite good, but only for about a week. One weeks passed and it stopped working. I thought that the battery was dead so I tried to charge it and nothing happened. Contacted customer service and they refused to refund me because I already used the phone! Well I said that it was not my fault and I still had time to return, but they refused and that was the end of our conversation. Called them again and as soon as they heard my name they started talking in Chinese so I did not understand a thing they said. Awful!
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