QOO10 / service

Dear Sir/Mdm, I made a purchase via Auction. My order number is [protected] and I was notified that the collection point is at 150 Beach Road Gateway West #18 -01. After reaching the mentioned address today, I was informed there was no item to be collected and it turned out to be a PRANK. Was this an act of God ? I had sent my enquiries to QPost on 22July after making payment last Sat and there was no reply from the mentioned seller. Does it take 3 working days for your staffs to notify the customers over your mistake? The auction period was from 15 July to 21 July and 8 customers have submitted to this SCAM . Please investigate and explain.


Jul 25, 2018

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