QAV Direct / Pyramid patio heater
The product delivered was not the same as advertised or photographed on the web site. QAV Direct customer service is non existant, you can't speak to anyone and the only communication is by email (and lots of them). It took 2 weeks for the item to be collected and they reluctantly refunded less the cost of return postage even though the product was mis-described and mis-sold. Order from QAV Direct, NEVER AGAIN. Avoid this company.