Qatar Airways
reviews and complaints

To whoom it may concern,

I would like to file a complaint against the quatar airways colleague who was performing the duties at the check in desk in Budapest for the flight QR 202 from Budapest to Doha on June 28, 2018.
He informed me at the desk that he is not going to allow me board the flight as I could not present him a flight outbound from Thailand which was my final destatnation that day.
I had a flight from Budapest to Doha, Doha to Bangkok, Bangkok to Krabi on June 28, 2018.
The return flight was a flight from Cochi to Budapest on 16th of August.
Booking reference KHP4AZ.

He informed me that he is not going to allow me board the fligh as I can not present him an outbound ticket from Thailand.
I have discussed with him that Hungarian nationals such as myself, are allowed to stay without Visa in Thailand for 30 days. Moreover there is a possibility to extend this in Bangkok up to 90 day. He agreed with me on this, he even said that there is a note on this in the system. He however still did not let me board the flight although I told him that my travel plans within Thailand are not fixed, I may even choose to leave the country via bus as I have done before, when I have visited earlier.

He was however adament, that I have to present him a flight number for an outbound flight else he will not let me board the flight.

Under the pressure of the possibility of loosing the flight I have decided to immediately buy a ticket which would satisfy this irrational demand that he was making, to ensure that I do not miss the flight to Doha.

I bought a flight from Krabi to Cochi through Kuala Lumpur for the 29th of July 2018, showed him the booking number which he barely looked at.

Considering the above facts I am requesting you to ensure the refund of the above outbound ticket from Thailand on the grounds I have explained above.
Additionally I am requesting for compensation for the stress caused by this irrrational treatment of the clerk, when the legal regulation clearly enabled me to keep the trip more flexible as I have planned initially.

Looking forward to your response on the above.

Best regards,
Gabriella Zaharia

I am writing in regards to our recent flight taken with Qatar Airways on the 03 Sep. (J46WHJ TAYLOR). Sequence of events is outlined below:

03 Sep - Myself, my husband & son checked in 3 suitcases with Virgin at BNE Airport. All bags were checked in through to Rome FCO.

03 Sep - arrived in PTH, had to check in with Qatar to get boarding passes only, as BNE was unable to issue them at the time our bags were checked in.

03 Sep, we were advised prior to boarding QR 0901 that our bags may not get on the same plane as us, as the transfer had not been done correctly. We were advised at the gate that Qatar would do everything they could to get them on.

04 Sep - arrived at FCO, no bags. Stood in cue waiting for 3hrs to submit claim in order for our bags to be bought forward to FCO. We advised them we were only in Rome for 5 days before going on a cruise for 11 days.

04 Sep - we were required to pay extra for our transfer due to the 3hr delay at the airport submitting baggage claim. Extra cost incurred.

We have had tours booked and due to our bags not arriving we were unable to do the tours, due to lack of clothing. We have had to purchase clothing and toiletries due to our baggage not arriving.

We have had to make numerous phone calls to track what is happening with our bags and not once received phone calls advising us where and what was happening with them and when they were likely to arrive. We have had no bags now for 5 days which is unacceptable.

We are requesting reimbursement for all costs incurred as a result of our delayed baggage, including transfer costs, cost of tours unable to attend, purchase of clothing and toiletries. These costs may very well increase if we don't have our bags by tomorrow morning.

Our return flight is also with Qatar Airways and we are hoping to not have the same issue on our return home. Whilst we will enjoy our trip, there has neen much undue stress placed on all of us, and we have lost alot of time trying to locate and have our baggage delivered, when we should have been enjoying our short time in Rome.

The likelihood of recommending Qatar Airways at this point in time will not be happening

We are still waiting for delivery of our baggage and we depart Rome tomorrow 09 Sep 18.

What was going to be a great trip with the family, has not had a great start. Not happy

My partner and I boarded the QR905 at approx 8:20pm in Melbourne and we are currently sitting on the plane still at 11:41pm due to engine problems with the plane and now with this inconvenience we will not be able to get our connecting flight to Amsterdam due to this issue!

This has now ruined the start of our holiday and I'm not overly happy with the way the issue has been announced to myself and other customers on the plane on what's happening and roughly when we will be up in the air again, if these types of problems happen Qatar airways needs to have a backup so people are not waiting for such a long time..

My chair was jammed and would not recline at all on a 15 hour flight home after having been on two previous flights. Was very uncomfortable and no one would help or accommodate in any was and as apparently there were no seats available for me and my parnter to sit near each other. And the only thing offered to me was drinks which are complimentary anyway. Due to my back issues this was a big problem for me. It was a big disappointment as I had heard good things about Qatar. Very disappointed! On top of that they weren't very accommodating and when it would be our chance for a choice of meal there was nothing left to choose from. Kids everywhere around us screaming and crying and kicking my chair also. If it was only a couple of hours I wouldn't have minded too much but this made my experience a terrible flight.

Qatar Airways Flight 1440
16 Aug-Confirmation no. RFNOUB-
Djibouti JIB
18:00
Doha DOH
23:05

Mr Mohamed Hassan
rusthållarevägen 3
192 78 Sollentuna
Sweden
Email: [protected]@gmail.com
+46 [protected]

dear sir/madam.
your company representative in Djibouti airport denied boarding to our flight
from Djibouti via Doha to Sweden/Finland
flight number: QR 1440
on 16/08/2018 at 18:00
on which we had booked and paid for a ticket.
i am therefore filling a complaint on behave of 7 persons including me.
Here is what happened. On 16/07/2018 we arrived Djibouti airport at a
good time to prepare and board to our flight, but something unexpected
happened there was along conversation between the immigration officers
and your company representative in Djibouti and there were no issue
in our tickets or documents.Finally we received the devastated news
that your company representative in Djibouti airport denied us to
checkin or to board to our flight with out any reasonable explanation.
he did not spoke or explained anything for us.
we felt abandoned, helpless and frustrated and that was our worst
experience of an airline. we rated qatar airways the top of our list
and surely we expected better then that.
in accordane with regulations (ec) 261/2004, hearwith assert the
flowing claims: As you didm´t offered any other transport and were
unable to travel. We
are entitled full reimbursement of the ticket costs which amounted to
750 USD each. No services were offered during the waiting period,
therefore we summit the following expenses.
Meals and refreshments 30 USD each
Communications Telephone 5 USD each
Hotel expenses 40 USD each
Transfer expenses between airport and hotel 10 USD each
visa expenses 60 USD each.

The following are the names of the passengers and booking ref.
MR:Mohamed/Hassan (RFNOUB)
Mrs: Xasan/Nasro Karuur (ZIRXKX)
MR: Said/Abukar (PTTGIY)
MRS: Hlimo/Yusuf (YYDJLH)
Mr: Jama/Mohamed Ahmed (YYDJLH)
Mrs: Soda Ali Mohamed (NII33B)
Mrs Magan Mona (LDXB96).

We are hopeful that you will enquire seriously and compensate this
matter satisfactorily. I am looking forward for your reply as soon as
possible.

Yours sincerely,

Mohamed Hassan

Rome, August 29th 2018

Dear Sir/Madame, this is a complaint letter, I am extremely disappointed at my very recent experience with Qatar Airways.

Although I had never flown with Qatar Airways before I'm a frequent flyer, and because of work and personal pleasure I travel constantly throughout the world.

My family and I just took a holiday in Myanmar, flying with Qatar Airways from Rome to Yangon.

We left on August 16th 2018, flight QR116S from Rome to Yangon. The flight was excellent and on time, with food, in-Flight entertainment and flight route map.

After our five hours transit at Doha airport, at the gate of our flight to Yangon (QR922), we discovered we were about to board for a six hours and 10 minutes flight on an Airbus 319, a very small plane for a long haul flight, with no in-Flight entertainment.

I had paid over 3.000 Euros for a long haul flight but, with my husband and our 12 years old boy, we found ourselves in a medium haul plane, without even being able to watch a film, listening to music, or tracking our plane route during the flight. For over six hours, which I consider a long haul flight.

I was extremely disappointed, especially when the flight assistant said that, in order to have in-Flight entertainment, I should have downloaded the Oryx One app on my computer, but there had been no such announcement at the gate, nor on board. And Anyway, being on holiday, I had no computer.

On our way back to Rome on August 29th, at Yangon airport we discovered that the flight, again an Airbus 319, was not going directly to Doha, but it was going to stop in Chiang Mai, Thailand, for a technical stop. It took us over nine hours to get to Doha, with a technical stop in Chiang Mei, for which we had to desembark our luggage for an hour stay at Chiang Mai airport.

As you can see from both attached e-tickets and check-in on-line douments, the leg Yangon-Chiang Mai is NEVER mentioned, otherwise I would have NEVER bought tickets with your airline. It just says Yangon-Doha, with no mention of the technical stop in Chaing Mai.

During our first leg of our return Italy, marked Yangon-Doha on our e-tickets and check-in on-line documents, we spent almost seven hours on an Airbus 319, again a very small plane, without in-Flight entertainment which, as you know, even the world's worse airlines ALWAYS offer on long haul flights.

If I would have known I was going to buy tickets for a long haul flight on a medium haul airplane as the Airbus 319, and if I would have known about the extra flight Yangon-Chiang Mai, believe me, I would have NEVER bought those tickets.

I believe Qatar Airways needs to take full responsibility for the inconvenience I suffered due to the company's total lack of transparence.

I look forward to hearing from you within the next 10 days, otherwise I will consider to take appropriate legal action.

Sincerely,

Paola Boncompagni

We were booked on flight QR30 /QR900on the 31st July from Edinburgh to Perth via Doha .i requested assistance when booking the flight but have to advise there was no assistance forthcoming at Doha. Must also complain re the food on both the Doha and Perth flights I requested your pasta but apparently they had run out!
On our return flight from Perth to Edinburgh QR29 the meal was served really really late all around us had been served and about three rows were left without nothing. All the other passengers had eaten all their meals before we were eventually served and on opening mine it was just slightly warm. The attendant did take it back when I complained and bought another which was fine .
We spent a lot of our money on the flight and just feel that it wasn't really worth it. I do, however commend your staff and the cleanliness of the planes they were first class .

Dear Qatar Airways Management,

I'm a Qatari Resident writing to you to inform you that I'm being stalked and abused by an agent working for your account his Name is 'Mehdi', he is a maghrebian with a french Nationality I believe .

this guy start chatting with people as he is a girl and looking for friends then he start sending his live "Sex videos" with other guys on whatssap and asking me to come to an hotel where he invite guys over. this man is a gay and approaching other people by sending them his videos and pictures saying that he is 'a cabin crew at Qatar Airways' and he has a lot of money that he can offer for having such disgusting things.

Of course when I refused and told him to stop what he is doing and move away. the guy started insulting me and saying terrible words leaving me no choice except replying the same way.

When I told him that I should report this to your company, he said do it and inform me like he really don't care. while I know that your honored Company doesn't accept such people ruining its image by their personal things.

The Whatsapp Number he is using is:+974 [protected]

I've attached some screenshots below. Please Accept my apologies for the undesirable content .

Awaiting to hear your action toward this agent asap. or else I will report this to police.

thank you.

Sincerely yours.

I traveled on Qatar airways last Saturday 25 August coming to Doha from Barcelona with 2 checked in luggages. When landed i waited my bags which were not delivered, i was advised to fill a claim form and was informed that i will be updated the soonest possible about my stuff status. Knowing that i was there for business and everything was packed in my luggages, no update was received, i spent the full day calling the numbers provided and lines were busy or not answered, the case continued for the next day although i could track my bags and found that they were found. Called on Sunday morning the airport to deliver them to my accommodation, and delivery was scheduled at 5 pm, but again my luggages were not delivered and calls were not answered.
It's such a shame for a company like Qatar airways with such poor customers services and follow up. This behavior reflects irresponsiblity, unprofessionalism and poor management. Based on such experience i will never recommend Qatar airways and will never choose it as the airlines for my future trips!

Mr. Akbar Al Baker,

I am writing to complain about your Kuala Lumpur airport staff responsible of boarding flight number (QR 853 & QR1070) going to Kuwait City Via Qatar on Monday 20th August 2018, at 2:50 am in Malaysian time.

I bought the ticket (reference: PBPSYG ) for my 61 years old mother "Ghaida Kara Hamodeh" to travel from Kuala Lumpur to Kuwait where she is to take another flight - after 3 hours transit in Kuwait airport - to Syria on "Sham Wings" airline

Her flight on Qatar Airways was to departure 2:50 am from Kuala Lumpur. My Mother arrived 3 hours early. When she tried to check in her bag and get the boarding pass, the Qatar airline crew at the airport didn't allow her. They prevented her from going on the plain claiming she needs a visa to Kuwait though she is passing only as transit?!. She showed her connecting flight that will take off from Kuwait airport just after she arrives within 3 hours. She explained she is just transiting and for that she doesn't need any visa but still they didn't understand and kept preventing her from boarding.

This was not the first time she travels via Kuwait airport going from Kuala Lumpur to Syria, and there were no issues with these trips - the last one was less than 2 months ago.

Eventually, a senior staff member approached her after being busy all that time with another customer. He approved her boarding the plane only without her bag !

My Mother was so stressed and scared of missing her flights, she had no options but to leave her bag behind in the airport and go without any Luggage ! she didn't even find a safe place to leave the bag and my brother who is studying in Malaysia had to come all the way back to the airport at 2 am in the morning to take the bag.

In Hamad airport as well as in Kuwait airport, we asked Qatar airline offices about the need of a transit visa to Kuwait if we are just passing for transit, they both assured us (as we already know) that we don't need any visa. They were so surprised with how the crew in Kula Lumpur behaved and didn't understand why they didn't allow my mother to take her bag as such trips are normal and passengers arrive Kuwait to board on another flight afterward with no troubles.

My mum also asked the Syrian airline "Sham Wings" about the luggage arrangements and they as well confirmed they do collect the luggage as part of their service for passengers using their airlines if they come through different airlines.

As I was the one who bought the ticket, after counseling my layer here in New Zealand, he advised me to submit this complaint first to see your response. The expectation is that Qatar airline will not tolerate such incompetent outrageous attitude of any of its staff.

My Mother arrived in Syria so stressed and in a very bad emotional state, with none of her belongings. Her bag is still in Malaysia. It was a horrible experience for her and all our family. I demand an explanation with a sincere apology for the unprofessional behavior committed by your crew in Kuala Lumpur. I need to make sure this will never happen again and clear instructions are been given to your airport serving crews. I also want a compensation for not being able to check in luggage although it was paid for in the ticket.

Ramia Saidawi

27/8/2018

Hello
3 friends and I booked a flight from Paris to Windhoek for 17th of november 2018
We discovered that our flight is postponed 1 day later.
For us it is clearly impossible (hotel, cars, travel) is already planed and booked to start 18th in Namibia
Could you please call me back +[protected] in emergency to solve that issue.
Many thanks
regards
Pascal

Without Prejudice

Fortunately so far in my life I didn't had the misfortune of facing outright lies, deceit, corruption in my life. On 23rd August at Netaji Subhas Chandra Bose Airport, Kolkata, India at 2 am your "Check-in Duty Manager" ( who introduced himself as such and his four colleagues deliberately with malicious intent tried to deceive me). Your Checkin Duty Manager Refused to give me his name.Lied to me repeatedly.

It became apparent from his attitude that he was expecting some form of unscrupulous mean of enrichment. Your check-in Duty Manager was actively encouraging his colleagues to harass me. They deliberately left my hand luggage unattended.
An individual by the name of "Ravi Singh" who claimed to be employed by "AirIndia" but was working for "Qatar Airways" openly gave me the impression that he was expecting "bribe" to look after hand luggage at the checkin desk beside the Business Class checkin counter. The Checkin Duty Manager kept encouraging him.

At around 1.45 am after I completed "immigration" and "security-check" my name was called by one of your staffs. I was told that my checked-in Luggage contains some electronic equipment which I need to take out as it has been flagged by the "Airport Security". I was taken back to the "land-side" to the basement of the Airport, unfortunately the Airport Security in the basement refused let me go in as I was carrying my hand luggage.

I was traveling on my own and at that point I wasn't sure what they expected me to do? I wasn't told where I would keep my hand luggage. I was taken back to the Departure Area to your checkin desks.

My nightmare just became worse, NONE, not a single Member of your Checkin clerks gave any solution to the problem. Your corrupt, manipulative, ill-mannered Checkin Duty Manager along with the said "Ravi Singh" threatened me, used abusing language, kept on "name calling" ( this Ravi Singh kept on name calling even when I was boarding the flight).

I was told to leave my hand luggage "unattended" on the desk beside the Business class Checkin counter. When I told them it is against the International airport rules and my luggage contains valuable documents they refused cooperate. Eventually I was forced by your staffs to leave my hand luggage on the counter without anybody taking any responsibility for it. Level of incompetence, arrogance shown by your corrupt employees at the Airport is shocking and disturbing.

I was taken back to the basement where the Airport Security told your staff that "THEY NEVER HAD ANY PROBLEM WITH MY LUGGAGE".

It became clear to me YOUR Staffs LIED to me and wanted to extort money from me.
I was taken back to the Checkin desk where my hand luggage was left completely " UNATTENDED" without anyone around. Your callous and corrupt employees didn't even bothered to apologise to me for their behaviour.

I put the following allegations to you for investigation as I have every intention of taking legal action against your Company under UK and European Legal provisions.

1. Your employees harassed me intentionally.
2. Your employees were directly responsible for my mental distress.
3. Your staffs lied to me, Airport security didn't have any problem with my Checkin luggage.
4.Your Checkin Duty Manager was abusive, and openly encouraged your other employees to do the same.
5. Your Checkin Duty Manager failed to disclose his name when he was asked to do so which is again in breach of legal provisions.
6. Your staffs and the above said "Ravi Singh" tried to extort money from me.
7. Your employees in Kolkata Airport is running some form of "extortion racket". Your Checkin Duty Manager is a corrupt lier.
8. Your employees left my hand luggage "unattended" on the counter desk beside the Business Class Checkin Counter which is in contravention of International rules and it could have easily raised a security alert.
9. The said Ravi Singh kept on using abusive language even when I was boarding the flight.

Even though I don't think your Airline (your company) is competent to investigate this matter but before I take further steps I would like to give you the opportunity to investigate this matter.

To Qatar Airways Complaints Board (booking number: QX42K8)

On the 5th of August 2018 I had a departure for Doha from Copenhagen Airport at 22:35. From Doha I was supposed to continue to Haneda Airport, Tokyo at 6:45.
Unfortunately due to technical issues with flight QR164 the plane took of approximately 1, 5 hours later, so I arrived 6:45 am in Doha airport and had no transition time on the 6th of August 2018. I tried to board flight QR812, but the gates were closed when I reached the gate at 7.05 am. I was told by the boarding personnel that I could take a flight QR832 from Doha to Bangkok at 8.00 am, which I did. When I arrived in Bangkok I continued with ANA and reached Haneda at 5.40 am on the 7th of august 2018. This means that I arrived at my end destination with a delay of 7 hours because my original arrival time was 22:40 on the 6th of August.
On this background I request a compensation because of the 7 hour flight delay.
I hope you will solve this issue as soon as possible. I am looking forward to your answer.

Yours sincerely

Saman Zaki
Email: [protected]@gmail.com
[protected]

I saw that the key security of my suitcase was broken after the flight from Sofia to Shanghai. Nobody helped at the airport about this issue. This damage is becaouse of their staff, they have broked my security key and opened my luggage. they were not interested when I reported this complaint to them at the airport but they are now saying me it has already exceeded the deadline.

I book a flight from Qatar airways. I. I'm Trying to call customer services UK for a reservation of my flight. And for the past 2 days I've been calling and been put on hold for 2 Hours on answer machine. If I knew it was like this, I wouldn't have booked Qatar airways. Can anybody please fix this. As I have been doing this for 2 days straight and been waiting for too long.

To whom it may concern.

My details as follows;

QATAR airlines

Ned hajdukovic
Ticket number:[protected]
Flight; QR909

I'm extremely disappointed how I was treated being removed from my flight due to broken seat that I was allocated to, during this process I had informed them and showed them my chair was broken, and complained asked either fix the chair or relocate me to another seat, they made me sit on the floor for 40mins while trying to organise another seat, their engineer came to have a look to see if he could fix it in which he couldn't.
Eventually they found one for me I proceeded to go to that allocated seat, where unfortunately it was already occupied, I informed them I could not sit their, they told me to tell the gentleman to move in which I replied with that should be you to inform him, after waiting around knowing other customers on the plane were getting anxious to start their trip, stareing at me, thou plane could not take off as I still did not have a seat, they finally found a seat for me which ended up being three seats so I could stretch my legs, I was grateful & appreciative thanked them and thought finally all was good, as you could understand from my point of view it was very stressful and I was not happy, was angry on how the process was dealt with, also be mindful I had specifically mentioned to them I had a sore back needed the leg space to make my long flight comfortable, only after 45mins to be told I was being removed from the plane would not be flying tonight.
I was treated very poorly staff were not helpful, this whole process has caused stress and ruined my travel plans, with bookings on arrival of my destination being paid for, yet I will not be their, inconvenience is unacceptable.
I would like my flight rebooked on the next flight possible and return date to be amended for two days after original date as it has lost me two days already.
I have attached photo of broken chair to show you

Kind regards
Ned hajdukovic

My contact details are ;
[protected]

I want to lodge a complain about your service.
A passenger fly from Dhaka to Doha on 11 August flight number QR 635 and traveled from Doha to America on 12 August flight number QR 703. Her ticket was to ensure wheelchair service but she was not given wheelchair service. The passengers had to suffer a lot. Such bad services put the passengers in pain.

Hello,

I want to lodge a complain about one of your crew member .i was fly to Russia. He missbehaved so badly!i didnt said anything at that time but, he was literelly snaping on me! I wanted to lodge my complain officially.
I just saw his name on his batch. (Amir subhan) crew member.

Please, we need better standards here! I was very dissapointed with qatar airlines . With such cheap low standard customer care! Pleasw try and teach them on how to behave.
And yes i ll never fly with Qatar airlines again.

Chao

Hi team,

This is sunil sparashivaiah who recently travelled from DFW to Doha.

Below are my flight details:

Name: sunil parashivaiah
Flight no : QR 730
Seat No: 21H
Date: 02 Aug DFW - DOH
Zone 3
ETKT : [protected]
Economy class

Above are the details of my travel from DFW to Doha. I had to face two disgusting situations of my life with Qatar airways. Am sorry to say this but this is the truth.

Below are two situations I faced with Qatar:
1. I just had to face disgusting taste with food provided from Qatar along with egg and potato fry. I had almost had half of the food and noticed disgusting tastes twice. I didn't consider seriously first time but second time I turned on lights and noticed two cockroaches. One big cockroache with head and limbs gone. It should have gone in my first bite. Second cockroach was a smaller one which is shown in picture.

I noticed and I immediately mentioned to flight attendant cabin crew about this.

Since I work for FAA certified organisation i know FAA rules and standard. But being a gentlemen I reacted calmly and asked politely to cabin crew as I didn't want to damage Qatar airways five star reputation.

Later cabin crew supervisor came to me and tried to offer beverages which will be provided for business class but I STRONGLY REFUSED . I really was insulted with that offer. I asked them to take serious action and they mentioned its serious issue which will follow suitable claim and procedures.

Whatvevr claims or procedures is later part, but I had food with cockroaches in a five star international flight Qatar airways which is life time phoebia of flight travel for me.

I took pictures and videos with your cabin crew mentioning Qatar airways served food. But I don't want to damage reputation of Qatar by approaching FAA, media, consumer protection UNTIL proper investigation, actions, claims or discussions will be carried with me.

Let me know if you need more pictures and videos on top of this email aatched.

2. I had a cut due to sharp edge of table at my seat which was reported earlier and treated from cabin crew.

Am really disappointed with Qatar airways treatment and so far as per cabin crew supervisor instructions I should have record email but till date nothing. I need an explanation on this.

Also am patiently reacting and did react in flight as well or else I could have spoken loudly in flight and let know other passengers about this incident. But I didn't do it hoping I do receive same gentle responsible procedures from Qatar.

My contacts details are +91-[protected]

Shocking incident with of one of Qatar airways crew member Mr SERKAN.

My experiences, and those of my family member, so far on Qatar have always been great and I couldn't understand why this company haven't received yet the best crew award. Now I get it.

- Flight QR 960 from Doa to Bali
- Seat 17 H-J-K
- Journey started from Paris hours ago on an almost 1h30 minutes delayed flight (I have a 2 hours transit...)
- Crew member in cause Mr SERKAN
- While my 4 years old daughter was sleeping on two of our seat my wife was resting on the last one
- I fell asleep on the floor under the feet of my wife in between row 17 and 16
As I have been traveling for more than 30 years now this is a common practice and was never forbidden to do so
- I was awakened by someone painfully and strongly hitting my ribs!
- Mr SERKAN was relentlessly hitting my ribs to wake me up telling me I cannot sleep here because it is forbidden
- When I did dare to ask why it was forbidden and that I wanted to see the rule stating it, Mr SERKAN left and came back with some sort of a tab and my name on it and he told me "Sir I have all your data here be careful".
Does that mean my private data are not safe? Or does that mean there will be consequences on my private life?
That's the first time of my traveler life that I m threaten by a crew while asking for info!
Unhappy of being awaken like that as well as being threaten I told him that I wanted to see the rule stating it was forbidden to be where I was he replied "you seat down and change your attitude or I call the security".
My wife was shocked and I couldn't believe what I just heard.

I was and still am infuriated by this disrespectful, ABUSIVE, unprofessional behavior.

Overall, I flew this time Qatar from Bali-Doa-Paris and Paris-Doa-Bali. All my economics and businesses flight were simply perfect except that last one, Doa-Bali, which is today and by far the WORST flight experience I ever had…

In addition to this:
- Kids were not given any toys (and there were plenty of kids on the plane) we had to ask so our 4 years old was finally given a toys pack
- Kids were not served food before adults. They had to wait until adult get food to eat
- Seat were not asked to be back upright for meal making it a very unpleasant experience

I expect the company to take strong action if not sanction against that person and I m looking forward to any update as I m considering with my wife to file a complaints to local authorities for power abuse, threat and violence.