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Qantas Airwaysdelayed flight / missed connection flight

Re
Qantas Airways Booking Reference
JIWG6Q
ebookers Booking Reference
4MP6Y4
Please note due the 1.5 hrs delay by quantas for the schedule below I missed my connecting flight to Udon Thani and had to book a hotel at the airport and rebook another flight the next day and incurred charges which were not of my making.
To make matters worst both the onboard and ground Quatas staff were very unhelpful, it seems that the default position at Quatas is to palm the customer off to another member of staff and smile.
The Quatas ground staff lied to me telling I will be able to catch my connecting flight and did not offer any help.
Regards
Dr P Ramluggun

Pr
Jul 29, 2018

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